Autohaus BMW - Service Center

Jennifer Burke's Customer Service I would like to say a BIG THANK YOU to Mrs. Burke for always taking care of us with great service. Her customer service skills are above and beyond. I would like to say a BIG THANK YOU to Mrs. Burke for always taking care of us with great service. Her customer service skills are above and beyond. She is a true professional with full of energy. She is the epitome of excellence. Thank you for always being there for us and giving us that assurance that everything will be taking care of without a doubt in a friendly environment and in a timely manner every single time. Again, thank you Mrs. Jennifer Burke. It is our pleasure to work with you. More

Service Linda Schaefer is very good to work with and attention to customer needs is paramount. I've been a customer of Autohaus for many years and consistent Linda Schaefer is very good to work with and attention to customer needs is paramount. I've been a customer of Autohaus for many years and consistently receive good service. More

Integrity Linda was my service manager when she worked at another St. Louis deanship. Once I found out that Linda was with Autohaus I started bringing my automo Linda was my service manager when she worked at another St. Louis deanship. Once I found out that Linda was with Autohaus I started bringing my automobile there. Sometimes service goes beyond dollars and cents. I trust Linda and I always know she will do her best for me. You don't find that kind of service often so if it says anything about me is that I am loyal and that Linda is a true professional. I am more than happy to discuss or be a reference for Linda. Sincerely, -Todd Lewis More

My 2008 Z4 service experience My service adviser, Greg Issitt, has worked with me a half of dozen times in the past 4 years for my service needs. I have always been impressed with My service adviser, Greg Issitt, has worked with me a half of dozen times in the past 4 years for my service needs. I have always been impressed with his vehicle knowledge and courteous approach. This time I needed an oil change service, brake fluid change and safety & emission inspection. Greg scheduled an appointment for me 4 days later and provided a loaner vehicle. My car was ready when promised that afternoon along with the inspection document. I had tried to pair up my mobile phone with the hands free blue tooth Z4 system but needed the 4 digit code that was not transferred to me when I purchased the car in 2010 from another dealership. Greg had the code in my service file and gave it to Chris B, one of their phone experts, who walked me thru the pairing process. This hands free system is so convenient and enjoyable. There was no charge from Autohaus for this. With Greg, I always know what to expect and sometimes I get more than I expected! Did I mention my Z4 was washed and vacuumed when I picked it up? It looked great! Thanks Greg, Chris, and Autohaus. More

Linda Schaefer - Why you DON"T want anyone else! I have been going to AutoHaus for approximately 10 years now. I have dealt with other service advisors, but once Linda took care of me, there was no I have been going to AutoHaus for approximately 10 years now. I have dealt with other service advisors, but once Linda took care of me, there was no reason to deal with anyone else. Everytime that I have an issue, whether it is the door handle, lock or window, Linda is always there to make sure that I have a loaner and that I am completely satisfied with the work done and the amount of time that I have to be at the dealership. She knows how busy I am running 2 businesses, so I appreciate everything she does to get me in and out. Linda knows her vehicles. I can give her an idea of what is happening, and she knows exactly what to do. Without Linda at AutoHaus, I will be going somewhere else. Thanks to you Linda, YOU ARE THE BEST !!!!! More

courteous service Mike was very patient and courteous. Stood out in the rain explaining to me what service was done to my car. He kept me informed at all times on the p Mike was very patient and courteous. Stood out in the rain explaining to me what service was done to my car. He kept me informed at all times on the progress of my car. More

Service 06092014 Mike was fantastic. He is always upbeat and very personable. In addition he is on top of the service needs of all my vehicles that are serviced excl Mike was fantastic. He is always upbeat and very personable. In addition he is on top of the service needs of all my vehicles that are serviced exclusively at Autohaus and ensures that the vehicles receive excellent care. There are none better in my opinion. More

Service Department Customer Service Jennifer has helped me in the service center many times. She is always very helpful and friendly. She follows up with phone calls and always makes s Jennifer has helped me in the service center many times. She is always very helpful and friendly. She follows up with phone calls and always makes sure my experience there is top notch. Autohaus not only gave me the best price for my new X5, but continually impresses me with their quality of staff and service. Jennifer is an example of the excellent service which one finds at Autohaus. She is a true asset to that dealership! More

customer I described a sound/symptom to Jennifer. She notified the tech about the issue got the problem fixed on the first visit. Thanks autohaus bmw!! I described a sound/symptom to Jennifer. She notified the tech about the issue got the problem fixed on the first visit. Thanks autohaus bmw!! More

Chris is Awesome I was having issues with my BMW and was afraid to continue to drive it. I called the service department only to find there where no available appointm I was having issues with my BMW and was afraid to continue to drive it. I called the service department only to find there where no available appointments for at least a week. I took a chance on just walking in hoping I would get the help I needed. Chris came out of his office with a smile and paid close attention to everything I had to say with no interruptions. He assured me that everything would be taken care of, placed me in a loaner, and the rest is history. Chris kept in contact with me during the process informing me of the issues and what needed to be done. This was the best experience I have had so far with the service department and Chris made it happen. More