Autohaus BMW - Service Center

Body Shop and Service Department Service Advisor Greg Issitt, were very knowledgeable about the issues associated with my 2011 550i and informed me of a active recall (which I did not Service Advisor Greg Issitt, were very knowledgeable about the issues associated with my 2011 550i and informed me of a active recall (which I did not know about). In addition to addressing these problems, he assisted me with body work. A previous quote for body work was a little higher than originally quoted; however, Manager, John Williams did not hesitate to stand by their original quote and lowered the price. This is the 2nd vehicle I've purchased here and I intend to return for a third, based on their commitment to customer service and quality repairs. Thanks Autohaus! Eric P. More

Emergency Help Fuel leak required a quick trip to the dealership at the end of the day. Mike Crader set me up with a loaner on 5 minutes notice and I was on my way. Fuel leak required a quick trip to the dealership at the end of the day. Mike Crader set me up with a loaner on 5 minutes notice and I was on my way. More

Solid, professional service every time I've been in to service my 2004 BMW a few times, for various reasons, and my Service Advisor Chris has been there to help me out each time. Even thoug I've been in to service my 2004 BMW a few times, for various reasons, and my Service Advisor Chris has been there to help me out each time. Even though I didn't buy the vehicle there everyone I interact with treats me as if I did. Most recently, someone shattered the driver side window out and I had a mobile repair company replace it. The only issue was that they didn't do the installation properly. It was frustrating to say the least, but I knew I could count on Autohaus to do it properly. Thanks again to Chris in thoroughly explaining what the issues were and getting it repaired quickly to avoid interior damage due to cold weather. Also, a big thanks to the guys in the shop that keep my car running smoothly! More

Happy days I'm an old guy with an old car. I always contact Greg when I need to have my car serviced. Greg always makes me feel good about my experience! Whe I'm an old guy with an old car. I always contact Greg when I need to have my car serviced. Greg always makes me feel good about my experience! When my car is ready and they drive it out to me, it feels good knowing that I have been well served and that my car is good to go! More

Emergency fit in with great experience! To make a long story short my car started giving me issues and we had to get it in! From the moment we pulled in the drive I was greeted with such fri To make a long story short my car started giving me issues and we had to get it in! From the moment we pulled in the drive I was greeted with such friendliness! I wish I knew the gentleman's name that helped me because he was so nice. I had called in but could not remember who I spoke with so they let me talk with Jennifer. She was AMAZING!!! She helped me out in everyday possible! They were able to squeeze my car in and fix it in a shorter amount of time then they said they could! Every time we spoke she was so nice and happy! I will bring my car back here in the future!!!! More

another terrific service experience start to finish excellent service top notch follow through from Greg Issitt, Greg let me know every step of the way when my car came in for service. start to finish excellent service top notch follow through from Greg Issitt, Greg let me know every step of the way when my car came in for service. loaner vehicle was clean and new. couldn't be better. Ethan and Clay in service were thorough, polite and professional, Greg had everything set up (through Linda Schaefer) and when I arrived they were ready for me. I was in and out in 10 minutes with their loaner car. When I picked up my car I was greeted with a smile from Kathy Pryor the Autohaus cashier. I always feel welcome at Autohaus and consistently receive outstanding service. More

excellent service My name is Cassandra Sullivan, I had an excellent experience from the initial phone call to set of service, as well as when I got the call to pick up My name is Cassandra Sullivan, I had an excellent experience from the initial phone call to set of service, as well as when I got the call to pick up my vehicle. I could have not had a better service representative. Mr. Chris Clerm (sp). was wonderful. He kept me informed about my vehicle daily. Very pleasant gentleman. I've been expressing my gratitude about my experience to all of my family and friends. Thank you so much, Chris for your outstanding service, and a great personality! More

Emergency Repair i don't live in St. Louis, but drove there for meetings. On my way, I hit a pothole, which clearly did some damage to my car. I called Chris Ckem firs i don't live in St. Louis, but drove there for meetings. On my way, I hit a pothole, which clearly did some damage to my car. I called Chris Ckem first thing the next morning and, although the they had 50 appointments that day, Chris recognized that I was I a terrible bind and went a I've and beyond to work me in, order a new wheel for my car, and have my car repaired all within 24 hours. Chris even provided practical, reasonable advice, given the unexpected expensive repairs to my car. Other dealerships in the area were indicating that I might be stranded over the weekend because of their inability to help. I'll forever refer people to Chris Clem at Autohaus. More

Consistent and honest- can't miss doing business here This marks the beginning of my 30th year of my "relationship" with Autohaus. I see it as such as a result of my experience over the years. That feeli This marks the beginning of my 30th year of my "relationship" with Autohaus. I see it as such as a result of my experience over the years. That feeling is reinforced when, upon my arrival in the service bay and as I sit in the waiting area, I am greeted by name as staff from across the dealership encounter me. Of course, my visits are primarily for purchases or scheduled maintenance, but when I require repairs, the work is performed correctly and promptly. More

Mike Crader and Autohaus are the best! My daughter's BMW was feeling sick and we needed to get her back on the road so she could head back to college safely. Mike got back to us right away My daughter's BMW was feeling sick and we needed to get her back on the road so she could head back to college safely. Mike got back to us right away with the details of what we needed...and BOOM! we were out of there the next day. We appreciate the friendly, fast, expert service we receive at Autohaus! More