Autohaus BMW - Service Center

Great Job Once Again I called Linda Schaefer regarding some maintenance I needed on my 2006 BMW. Linda immediately got me scheduled and handled all the details with her n I called Linda Schaefer regarding some maintenance I needed on my 2006 BMW. Linda immediately got me scheduled and handled all the details with her normal efficiency. The maintenance was done quickly. The customer service experience was excellent. Thank you Linda. More

Thank You Mike Crader I have worked with Mike Crader on several occasions for services at Autohaus BMW and he has remained consistent with delivering courteous and consider I have worked with Mike Crader on several occasions for services at Autohaus BMW and he has remained consistent with delivering courteous and considerate customer services. He's thorough in providing explanation of what services are required, their priorities and reviewing past service history to ensure accuracy. I am very grateful for his consults, trust his judgment and thankful he's part of the Autohaus team! More

Routine Maintenance 2012 750 Completed in less time than expected and the process was easy. Nice waiting area with complimentary Starbucks coffee and a $20 freebie in the retail Completed in less time than expected and the process was easy. Nice waiting area with complimentary Starbucks coffee and a $20 freebie in the retail shop. More

Always Above and Beyond I always receive great customer service at Autohaus. I most recently brought my 335 in for a routine oil change, My service center consultant, Mike C I always receive great customer service at Autohaus. I most recently brought my 335 in for a routine oil change, My service center consultant, Mike Crader noticed that the brakes sounded a bit squeaky. Consequently he had service proactively assess the brakes and discovered a rotor needed replacing. More

Great Experience at Autohaus BMW Service My experience with the service writers and the quality of work done by the mechanics has always been first class. I used to use another major dealer i My experience with the service writers and the quality of work done by the mechanics has always been first class. I used to use another major dealer in town and their service doesn't compare. The service writers are on time, polite, knowledgeable, and always have a nice car for me when it is needed. The mechanics do it right the first time! More

Excellent Service I was greeted in a friendly manner! I had limited time and was handled in a timely manner!! Chris Clem, the service advisor, took time to familiariz I was greeted in a friendly manner! I had limited time and was handled in a timely manner!! Chris Clem, the service advisor, took time to familiarize me with the loaner car I was "comped"! I also live in Illinois and made a special trip to this dealership in Missouri because of the service department! Facility is very well managed!! More

Excellent Service and Amazing Staff I get my car service with Autohaus every time and my experience with Mike Crader has been really awesome. Mike's customer service is exemplary. He alw I get my car service with Autohaus every time and my experience with Mike Crader has been really awesome. Mike's customer service is exemplary. He always provides a thorough explanation of the work to be done and of the work that is recommended. Just recently my BMW A/C stopped working and to add to the apprehension, my car had just got out of warranty a month back. I was feeling very stressed and worried about of the timing of the issue and the cars warranty. But when I talked about this to Mike Crader and Victor Richards, they were very generous in seeking me Customer Goodwill. They went an extra mile to make sure that all my worries are taken care and all the car services are covered by Autohaus BMW. This was amazing and I really want to thank Autohaus BMW for everything. Autohaus BMW of St Louis deserves credit for their friendly and efficient service center. I am very impressed with their prompt greeting, Loaner BMWs, comfortable waiting area, and numerous accommodations while waiting for my vehicle to be serviced. I definitely recommend this dealership to any BMW-owners within and beyond the St Louis area. More

Always great experience I never look forward to unexpected service but Greg is always accommodating. Tow truck dropped off on Sunday Greg was calling me at 7:30 Monday morni I never look forward to unexpected service but Greg is always accommodating. Tow truck dropped off on Sunday Greg was calling me at 7:30 Monday morning to find out what was wrong and scheduled a car for me. Thanks again Greg! More

QUALITY , DONE RIGHT THE FIRST TIME I have been a BMW owner for years. There are two BMW service centers around my home. One has failed me time after time attention to detail. I finally I have been a BMW owner for years. There are two BMW service centers around my home. One has failed me time after time attention to detail. I finally had enough and went to Autohaus BMW. What a night and day difference!!!! More

Linda Schaefer I live in Ballwin which is extremely close to West County BMW. I go out of my way to go to Autohaus because of Linda Schaefer. She is always so frie I live in Ballwin which is extremely close to West County BMW. I go out of my way to go to Autohaus because of Linda Schaefer. She is always so friendly, pleasant, and positive. I really like the way she takes care of my car and me. She is definitely a great asset to Autohous! More