Autohaus BMW - Service Center

Above and beyond I'd like to commend Jennifer Burke for her outstanding customer service during my last two visits to Autohaus BMW. I accidentally left my garage pass, I'd like to commend Jennifer Burke for her outstanding customer service during my last two visits to Autohaus BMW. I accidentally left my garage pass, first in my own car and then in the loaner. Jennifer cheerfully and doggedly retrieved it for me on both occasions. She also got my wheelchair out of my trunk while it was in the service floor and helped load groceries when I turned in the loaner car. Jennifer was my advocate and expert when explaining our warranty. Thank you, Jennifer and Autohaus for your outstanding service. Cindy and Doug Kelly More

Great Warranty Service Michael and Greg were both eager to help satisfy me on the warranty work needed for my 750I. Thier service was excellet and the work preformed was pe Michael and Greg were both eager to help satisfy me on the warranty work needed for my 750I. Thier service was excellet and the work preformed was perfect. I would also like to thank those who clean and wash the car after the repair work for thier service also. The car never looked so good. Thanks to all at Autohaus. Don Wallace More

Years of professional service Mike and Autohaus have been taking care of my various BMW's for what seems like 25-30 years. I am always treated well, the process is smooth, the res Mike and Autohaus have been taking care of my various BMW's for what seems like 25-30 years. I am always treated well, the process is smooth, the result is fair and my cars don't break down. More

Great Service Department The Autohaus Service experience continues to exceed my expectations time and time again. My service rep today was Chris Clem. He couldn't have been n The Autohaus Service experience continues to exceed my expectations time and time again. My service rep today was Chris Clem. He couldn't have been nicer and had a car ready and waiting for me. I thought my car would be at the service center all day, but he called to tell me it was ready just a few hours later. Chris couldn't have been more efficient! (The only disappointing thing is that I failed to bring my car in on time for warranty service check ups, as I was too busy, and I didn't realize my warranty time expired, thus incurring costs for the service. ) More

Excellent service! Every time I come here they are always ready for me. I just pull up drive right in and someone is there to greet me and get me to my service advisor. Every time I come here they are always ready for me. I just pull up drive right in and someone is there to greet me and get me to my service advisor. I don't even have to give them my name they know who I am and who my appointment is with. I don't know how they do it. I always get a loaner vehicle and I'm on my way in no time at all. After taking my wife's vehicle to her dealer and waiting 2 hours in their overcrowded poor excuse of a waiting room for a simple oil change, I appreciate the Autohaus experience even more. More

Excellent experience I came in at my appointment time and guys were already waiting for me.... My service adviser Chris Clem was very nice and professional! I did not even I came in at my appointment time and guys were already waiting for me.... My service adviser Chris Clem was very nice and professional! I did not even notice the time fly by and I was already done. Guys even washed my car at the end and gave me a BMW hat, how nice of them. That kind of service makes BMW to stand out from everyone else. German quality + American service = awesome experience ! Thank you Dema More

A reliably great repair shop! My husband and I have visited Autohaus in the past for routine repairs, but our car hit the 5 year mark, went haywire, and needed more major repairs. My husband and I have visited Autohaus in the past for routine repairs, but our car hit the 5 year mark, went haywire, and needed more major repairs. These guys worked fast to diagnose and fix the problem, which ended up being two-fold, and we had our car back in working order within the week. The place is comfortable, the service guys knowledgeable, and the mechanics top notch. I only have the name of my service guy but everyone there was great. We bought our car before we moved to STL 3 years ago, but will definitely consider this place when we are ready to buy again. More

Great Customer Service- Jennifer Burke- AWESOME I have now switched to having my service to Autohaus even though I live off of Olive. I go 7 miles out of my way to come to Autohaus and have Jennife I have now switched to having my service to Autohaus even though I live off of Olive. I go 7 miles out of my way to come to Autohaus and have Jennifer Burke to be my Service Advisor. She is the most wonderful lady I have met in any Service Drive. I travel throughout the country to different Dealerships and she is the most straight forward and honest person. Each and every time I service or repair issues it is done right. My next BMW purchase will be at Autohaus. More

Customer I have been doing business with Autohaus BMW over the past 3 years. They are professional, courteous and always address my service needs. Mr Dan Wi I have been doing business with Autohaus BMW over the past 3 years. They are professional, courteous and always address my service needs. Mr Dan Wirick has been exceptional in his level of customer service. He always keeps me informed and sees to it, that my car is running in tip top shape. More

great service You saved the day for me. The whole experience was painless and smooth. Dan was very pleasant and accommodating. I will continue to service my car You saved the day for me. The whole experience was painless and smooth. Dan was very pleasant and accommodating. I will continue to service my car there. Thanks More