Autohaus BMW - Service Center

I purchased my 3 series BMW in 2005. It is well beyond its 5 year warranty and needs some maintenance here and there. When it is time for service, I always set my appointments with Chris Clem. I know my c its 5 year warranty and needs some maintenance here and there. When it is time for service, I always set my appointments with Chris Clem. I know my car is in good hands when I drop it off. Chris stays in touch throughout the day alerting me of any future expenses that may arise. He has always provided me with excellent customer service. I highly recommend him to anyone with a BMW. Thank you Chris! More

I was very pleased with the efficiency and speed of the service. Chris was very polite, my wait in dealership was most pleasant, and I enjoyed looking at the 2012's. service. Chris was very polite, my wait in dealership was most pleasant, and I enjoyed looking at the 2012's. More

Great customer service and nice people there. Feel relaxed everytime visiting there. Their internet sales manager Brett is a nice guy to deal with. Highly recommended. relaxed everytime visiting there. Their internet sales manager Brett is a nice guy to deal with. Highly recommended. More

I have been going to Autohaus for about 5 years. There are 3 other BMW dealerships in the area. All of the other ones are stuck up, arrogant, typical snobbish one might expect from a luxury car place; ho are 3 other BMW dealerships in the area. All of the other ones are stuck up, arrogant, typical snobbish one might expect from a luxury car place; however, Autohaus is the EXACT opposite! They offer a sentiment that they genuinely value your business, work hard to keep it, promote & maintain a VERY friendly environment to be in... employee AND customer! This is the exact reason I am going to work ONLY with Autohaus when purchasing my next car, and the main reason I'm going to try to stick with the BMW brand! These guys are great!!! Top notch in every sense of the word. More

excellent service, Linda was super nice and very helpful. I really liked her. I will definitely bring my car back again. the staff is very professional and friendly I really liked her. I will definitely bring my car back again. the staff is very professional and friendly More

I've been a loyal customer of Autohaus BMW for over 10 years. The sales, service and management are top notch and you won't find a better BMW dealership anywhere in the midwest. years. The sales, service and management are top notch and you won't find a better BMW dealership anywhere in the midwest. More

Great personal service. They have been direct about what service they believe needs to be performed and why. Their service reps are knowledgeable and even have BMW driver's school training.They offer outsta service they believe needs to be performed and why. Their service reps are knowledgeable and even have BMW driver's school training.They offer outstanding service, listen to whatever problems you have, track your vehicle's service history, etc. They even offer free fluid top-off if you run by. Best service company I've had. More

This dealership is fanastic and the staff is a true credit to management/ownership as well as to BMW. I am always greeted by all the Service Writers and Porters, etc with "Hello Mr. Leisure". Mike Cr credit to management/ownership as well as to BMW. I am always greeted by all the Service Writers and Porters, etc with "Hello Mr. Leisure". Mike Crader is great and he is always cordial and eager to assist in any way possible. I contacted Mike on Tuesday and he was able to schedule my service for Thursday the same week. He suggested that I wait for my vehicle, which I did, and was in and out of the dealership within an hour. My car was returned to me as 'clean as a whistle', which is always a definite plus. I will continue to recommend Autohaus BMW to my family and friends. More

great job atmoshpere and friendliness would come back often, i have always had great service and sales at this dealership. no complaints. great waiting area also, was able to get a lot of work done whil often, i have always had great service and sales at this dealership. no complaints. great waiting area also, was able to get a lot of work done while i waited. and they delivered my vehicle in half the time expected More

Appointment time for service was 8 a.m.; I was helped right away when I pulled in at 7:55 a.m. Chris explained the service needed on my vehicle, had a brand new 2012 loaner waiting to go. I was on the right away when I pulled in at 7:55 a.m. Chris explained the service needed on my vehicle, had a brand new 2012 loaner waiting to go. I was on the road in 15 minutes. Service was complete about 10 a.m. and I picked the vehicle up at 11 a.m. Everything was perfect. Jim More