Autohaus BMW - Service Center

I have used Autohaus since my first 2002 in 1974, when virtually no one had even heard of BMW. I tried another local service dept. as a trial because the shop was closer to my work, and they left the cov virtually no one had even heard of BMW. I tried another local service dept. as a trial because the shop was closer to my work, and they left the cover off the computer connector...trial failed! Autohas is not the cheapest but you get what you pay for. Basically, I am an Autohaus customer for life More

I stopped by to discuss my service need, and they fixed the problem on the spot! The also invited my puppy into the waiting area! the problem on the spot! The also invited my puppy into the waiting area! More

Service with a smile and can do attitude. Chris was very clear in explaining the service needed on my 335xi. I had asked Chris if I could have an X5 for a loaner as I am looking to trade in for one. Chris m clear in explaining the service needed on my 335xi. I had asked Chris if I could have an X5 for a loaner as I am looking to trade in for one. Chris made it happen. My expectations were exceeded. More

The sales staff Gerd Peterman is the best in terms of knowledge of the product. The service staff is very friendly and the work is excellent, they even give you a free almost new loaner knowledge of the product. The service staff is very friendly and the work is excellent, they even give you a free almost new loaner More

I recently switched over to Autohaus from another dealership in town for my BMW maintenance. I am SO happy with the change! Linda Schaffer was a pleasure to work with, and the entire staff at Autoh dealership in town for my BMW maintenance. I am SO happy with the change! Linda Schaffer was a pleasure to work with, and the entire staff at Autohaus were friendly and said hello! Some mysterious lights came on in my dashboard, and Autohaus was able to fit me in the same day to take a look at what was going on! Upon arrival, Linda S said that I was actually due for an oil change as well, so she set me up in a (very nice) loaner car, and then phoned the next morning when the car was ready! It was such a breath of fresh air to have my car ready promptly, BEFORE it was promised, and to have such an easy experience at a car dealership! Thanks Autohaus! More

I LOVE the Autohaus service experience. I live a few blocks from Plaza Motors, but make the drive to Autohaus, because of their level of service and their facilities. Pure quality all the way around. blocks from Plaza Motors, but make the drive to Autohaus, because of their level of service and their facilities. Pure quality all the way around. More

I consistently have a great service experience at Autohaus! The team is accomodating, efficient, and reliable. I would highly recommend Autohaus for a service or sales need. Autohaus! The team is accomodating, efficient, and reliable. I would highly recommend Autohaus for a service or sales need. More

AutoHaus has been servicing my vehicles for over 39 years, and in all of that time I have never had to bring the car back a second time for the same failure. They are the best. years, and in all of that time I have never had to bring the car back a second time for the same failure. They are the best. More

I had a serious electrical problem created by another service experience at a local tire shop & battery shop. I needed to take a trip to DC that day. I took my vehicle to the AutoHaus BMW dealer on South service experience at a local tire shop & battery shop. I needed to take a trip to DC that day. I took my vehicle to the AutoHaus BMW dealer on South Hanley Road. Once there, Dan Wirick quickly got his team on my issue After a 1 ½ hour investigation and a quick repair I was on my way. BMW AutoHaus took a difficult situation and quickly resolved my concerns, at a very affordable price. I was totally satisfied and will go back to AutoHaus for my BMW needs. I was able to take my emergency trip. Thank you Dan Wirick and the service technician who fixed my car and threw in a quick wash and vacuum. More

Dan Warwick was my customer service agent at Autohaus BMW. Dan was courteous, friendly, concerned about the service of my 325i. He efficiently checked me in and as promised had the technicians assess th BMW. Dan was courteous, friendly, concerned about the service of my 325i. He efficiently checked me in and as promised had the technicians assess the nature of the repairs needed. He informed me step by step of what was happening. Once repair assessment was made, Dan provided me with a comparable vehicle to use until repairs to my car were complete. My car was with the dealer for 1.5 days and I was kept up-to-date as to when the work would be complete. I left a satisfied customer and appreciated the efficiency and care I was shown as a customer. Would definitely use this dealership and certainly want Dan Warwick as my service agent! More