2,234 Reviews of Autohaus BMW - Service Center
Great Service!! Autohaus BMW has been a pleasure to deal with, especially after dealing with the other BMW Dealers that I've been to here in St. Louis. I usually deal Autohaus BMW has been a pleasure to deal with, especially after dealing with the other BMW Dealers that I've been to here in St. Louis. I usually deal with Dan Wirick and have been very happy with how he treats me each visit. More
GREAT! I Love Linda!! She is very knowledgable about the details of my vehicle. My experiences with her have always pleasant. I am always pleased with the ov I Love Linda!! She is very knowledgable about the details of my vehicle. My experiences with her have always pleasant. I am always pleased with the overall service I recieve at Autohaus. More
great experience Chris is great very reliable, knowledge and helpful. I called him , get the appointment and car loaner and always everything goes well and smooth. I h Chris is great very reliable, knowledge and helpful. I called him , get the appointment and car loaner and always everything goes well and smooth. I highly recommend him. More
Great Service Provided On My 2011 BMW X3 Greg Issitt worked with me well. He was ready at the appointment time and addressed my concerns correctly and efficiently. He also did an online revie Greg Issitt worked with me well. He was ready at the appointment time and addressed my concerns correctly and efficiently. He also did an online review of the car to identify other suggested repairs and replacements. The dealership took only one day to address all of the problems. During that time they lent me a car. My time spent at the shop was about 30 minutes at drop off and 10 minutes at pick up. More
Simple Service Request Even the smallest service request like new windshield wiper blades is handled with as much importance as a major service request. For me, each visit Even the smallest service request like new windshield wiper blades is handled with as much importance as a major service request. For me, each visit has always been handled in a professional friendly manner. More
We love Linda Schaefer! My husband and I love Linda Schaefer! Linda has been our service advisor since she moved to Autohaus and we couldn’t be happier! She is the reason w My husband and I love Linda Schaefer! Linda has been our service advisor since she moved to Autohaus and we couldn’t be happier! She is the reason we will keep coming back. Why do we love Linda? She’s courteous, highly knowledgeable, honest, professional and always does everything she possibly can to make servicing our cars a pleasant and positive experience. In addition to that, she’s just one of those people you really like. More
Job completed when promised. Explained the work needed to be done, and the time required to complete the it. Greg Issitt and Mike Crader are well trained BMW service writers. Any Explained the work needed to be done, and the time required to complete the it. Greg Issitt and Mike Crader are well trained BMW service writers. Any job I have needed was always completed on time, and never needed a return to "re-fix" something. More
visit to service dept visited service dept., 3-11-15, service consultant was Mike Crader. Needed some warranty work and a list of some items that needed checking, battery visited service dept., 3-11-15, service consultant was Mike Crader. Needed some warranty work and a list of some items that needed checking, battery , glovebox along with general service maintenance. Mike was very knowledgeable, very, very courteous, and saw that everything was done on our list to our satisfaction. Gave us a loaner car and called us next day to pick up our car, promptly just as he said he would do. We were very pleased with Mike's work ethic, in fact we are still talking what a positive experience we had at the dealership. Even the young man checking in wiith us upon bringing back loaner car, so polite. Overall a wonderful experience for us, a big thankyou to Mike and everyone in the service dept. More
customer service Jennifer has great customer service and knows a lot about the cars and if she does not know she will do the research to get the answer. Jennifer has great customer service and knows a lot about the cars and if she does not know she will do the research to get the answer. More
Jennifer makes it easy I live between two cities and so making appointments with different service providers often gets tricky and challenging for me but not when it comes t I live between two cities and so making appointments with different service providers often gets tricky and challenging for me but not when it comes to my car. Jennifer understands my challenges and tries her best to get me in even with a last minute notice and also arrange for a loaner car so that I can take care of other things. She never up sales and offers reasonable pricing for different services. Recently got brand new tires and the price charged by the dealership was lower than other tire places thus eliminating the myth that dealers always charge more. I am very grateful to Jennifer for her valuable advice and also the techs who are very knowledgeable and friendly. The dealership itself is very posh and so if you ever have to wait, it will be a comfortable wait at the lounge which is well equipped with a bunch of complimentary amenities. However for me the best part is checking out the new models and making my wishlist even more longer :) - Dr. Sen More