Autohaus BMW - Service Center

Excellent BMW Service in St. Louis My Family has been doing business with Autohaus BMW for over 35 years. The employees are all wonderful to work with and truly understand your needs. My Family has been doing business with Autohaus BMW for over 35 years. The employees are all wonderful to work with and truly understand your needs. Dan Wirick is my service advisor and always goes out of his way to take great care of our vehicles. Dan's attention to detail is wonderful. As the owner of an older BMW, Rusty Yost and the entire parts department always take the time to make sure I have the parts and supplies I need. More

Chris Clem of the Service Department Chris is excellent. We have never been treated so well with any other service departments. Chris is honest, friendly and goes beyond expectations! A Chris is excellent. We have never been treated so well with any other service departments. Chris is honest, friendly and goes beyond expectations! Awesome service! More

Awesome service and extremly warm and welcoming! I had the best experience ever! Greg is very passionate about his job and very welcoming, he kept me updated with everything that was going on with my I had the best experience ever! Greg is very passionate about his job and very welcoming, he kept me updated with everything that was going on with my vehicle and i was very pleased with that. I have honestly never felt so safe and secure with where my car was serviced and i thank all of you guys so much for such an AWESOME experience! I also would like to thank the mechanic by the name of Timmy for his services, i never got the chance to meet him but i would like to thank him so much as well! BMW Autohaus you guys have a great team!!! More

Great service continues Greg Issitt has been my service advisor since I purchased my 330CI in 2009. He has always been able to present solutions to any of my needs in a satis Greg Issitt has been my service advisor since I purchased my 330CI in 2009. He has always been able to present solutions to any of my needs in a satisfactory manner. Appointments are always on time, with required maintenance performed as promised. When maint. requires an extended stay a courtesy vehicle is always offered. Even though I only purchase previously owned autos, I feel I receive the same level of service as those fortunate enough to buy new 750Is! More

Friendly Service Chris Clem has been my goto service advisor at BMW Autohaus. I feel that he has my best interests in mind any time I bring my vehicle in for service. Chris Clem has been my goto service advisor at BMW Autohaus. I feel that he has my best interests in mind any time I bring my vehicle in for service. I've never felt the typical up-sell tactics I've experience at other non-BMW dealerships which has earned the trust I have in Chris and Autohaus BMW. Work performed has always been well documented and clearly communicated whenever my car was ready for pick up. On my most recent visit, the cost of repair for a new AC compressor and door actuators was very expensive. I had to deny the request for service due to the cost, and Chris was very respectful of my decision and not once did he try to pressure me into having Autohaus do the work, nor did he speak badly about the non-dealer repair shop I opted to take my car to. I take my car there because I feel problems are diagnosed correctly the first time, and are repaired to the highest standards. The only downfall Autohaus has going for them is the cost of their parts and labor. If only they could come down in their pricing, I would continue to take my car there. More

Finally a BMW dealership in STL w/ OUTSTANDING Customer Svc! I've been to Plaza. They lie and treat you like you're a burden to them. I've been to West County and they're just plain inept. Finally! Finally, I've been to Plaza. They lie and treat you like you're a burden to them. I've been to West County and they're just plain inept. Finally! Finally, I found a BMW dealership that offers THE BEST customer service of them all in the STL area. Customer service that is on par with the expectation I had when I first bought my BMW. I will never go anywhere else for my service, and next time I'm in the market for a new BMW, I will be going to Autohaus! I recommend you do as well. More

Service Advisor It is always a pleasure to work with Jenifer Burke. She is very professional and knowledgeable. She makes her customers feel appreciated, When the r It is always a pleasure to work with Jenifer Burke. She is very professional and knowledgeable. She makes her customers feel appreciated, When the repair cost are high, she finds a way to make you feel good allowing Autohaus to repair your vehicle. She is one of two service advisors I use. Linda Schafer is the other service advisor I call when I experience problems with my vehicle. Both are very prompt in returning calls. More

BMW Service Excellent service by Mike Crader as always. I enjoy having my car serviced at Autohaus by Mike. They take good care of my cars and give decent discoun Excellent service by Mike Crader as always. I enjoy having my car serviced at Autohaus by Mike. They take good care of my cars and give decent discounts. More

Exceptional Experience The Autohaus experience is second to none. Whenever I visit the dealership for service or to look at a possible purchase of a new or certified used ca The Autohaus experience is second to none. Whenever I visit the dealership for service or to look at a possible purchase of a new or certified used car, I am always greeted by everyone I meet with a warm welcome. Linda Schaeffer, my service coordinator, is always genuinely glad to see me. I never have to wait to get my car in for needed service and a loaner is provided when the work exceeds a few hours. Linda is very good at explaining my options and the costs involved for recommended service. Autohaus mechanics keep my car running like new. Jevon washed my car after the service and it was showroom fresh. I have also worked with Mike Crader and he is also quite helpful and professional. Rather than being a chore, having my car serviced at Autohaus is a joy. They provide a wonderful waiting room with comfortable seating, current newspapers and periodicals, delicious coffee and fresh fruit. There is also internet access and a big screen TV to watch to pass the time if you decide to wait for your car. The BMW boutique is stocked with wonderful unique offerings and the cashier is friendly and efficient. I can't say enough good things about Autohaus. I wouldn't go anywhere else for BMW autos and service. More

Exceptional Customer Experience "Every Time" Having service on your vehicle is inherently an inconvenient event; however, the service team at Autohaus BMW consistently makes this experience excep Having service on your vehicle is inherently an inconvenient event; however, the service team at Autohaus BMW consistently makes this experience exceptional. From the moment I arrive, I am greeted with a genuine friendliness and professionalism. Regardless if the service requirements are small or significant, the service team is first rate each and every time. I’d like to specifically commend Mike Crader for creating my most recent service appointment a truly pleasant experience. Great job! More