Autohaus BMW - Service Center

Easy, responsive, and reliable service Love Autohaus BMW. I did my research, determined what I was willing to pay, contacted my sales rep, he agreed, we ordered the car, and the car was de Love Autohaus BMW. I did my research, determined what I was willing to pay, contacted my sales rep, he agreed, we ordered the car, and the car was delivered in a timely manner and equipped as ordered. Hands down, the most stress free and pleasant car purchase transaction ever. Since then, service has been accommodating, cordial, friendly and easy to work with. I have been working with Jennifer for my last few visits and she has been quick and responsive. The car service personnel who great me when I arrive are also friendly and helpful. More

Top Notch Service! My car starting running hot, and I had to park it immediately. In addition, I was leaving twon in a couple of days. I called Chris Clem and informed h My car starting running hot, and I had to park it immediately. In addition, I was leaving twon in a couple of days. I called Chris Clem and informed him my situation, which included having my car towed to the service center. He determined the probable casue of the overheating coupled with an estimated cost, just in case. I left town requesting a friend handle the towing etc. I learned upon my return that Chris had been ill, nonetheless, had place the necessary information need on my repairs and the it went on without a hitch. In addition, it was completed the same day. Upon my return the following week, my car was in the garage and running well. To me this is the mark of a great/awesome service representative, and I applaud Autohaus and Chris Clem for going that extra step and grateful that he is MY service representative. More

BMW 101 I was having a few problems understanding some of the gadgets in my 5 series. Chris Buie was so nice and spent at least an hour with me until I unders I was having a few problems understanding some of the gadgets in my 5 series. Chris Buie was so nice and spent at least an hour with me until I understood how to operate everything I was having problems with. He, and everyone at Autohaus, have been so nice and helpful. More

Another great service experience. Once again Autohaus has surpassed my expectations with pronominal service. Chris Clem and Mike Crader went above and beyond to ensure that my issue wa Once again Autohaus has surpassed my expectations with pronominal service. Chris Clem and Mike Crader went above and beyond to ensure that my issue was resolved as quickly and painlessly as possible. I would expect nothing less from the best BMW service department in the St Louis metro area. There is a reason that I have been coming to Autohaus for over 20 years and folks like these guys are the reason. Always easy, always a pleasure, always first class and never an issue. More

Excellent experience Chris Clem has always gone above and beyond to provide excellent service. He stays in touch with me during the whole process and I have noticed the Chris Clem has always gone above and beyond to provide excellent service. He stays in touch with me during the whole process and I have noticed the loaner car is always set on the radio station and temperature as I had it set on my car Autohaus is very fortunate to have him on their staff More

Chris Buie encore appointment Chia was very helpful in assisting me with information about my new car and mounting my front license plate. He was very professional and friendly, bu Chia was very helpful in assisting me with information about my new car and mounting my front license plate. He was very professional and friendly, but knowledgeable above all. He helped clarify some of the information about my vehicle and made the experience of purchasing it much smoother. I'm glad he was assigned to me and I would recommend him to everyone! More

Low tire pressure While driving to work the low tire pressure light came on. After filling the tire with air I drove in to Autohaus. They removed a nail from my tire, While driving to work the low tire pressure light came on. After filling the tire with air I drove in to Autohaus. They removed a nail from my tire, patched the tire and in 90 minutes I was driving on to work in a clean car. More

Great Service Gregg has been my service advisor for years......always prompt, courteous and professional. I have 3 BMW's in the family and a Porsche. I wish Autohau Gregg has been my service advisor for years......always prompt, courteous and professional. I have 3 BMW's in the family and a Porsche. I wish Autohaus BMW would service my Porsche. More

Fantastic Assistance Greg Issit has been my advisor for many years. I recently had my 335d in for maintenance and he quickly diagnosed issue and work was covered by my ext Greg Issit has been my advisor for many years. I recently had my 335d in for maintenance and he quickly diagnosed issue and work was covered by my extended service warranty. Always feel I get a fair shake. Michael Avioli More

Service is excellent Took my car in for annual maintenance. They found an additional problem, fixed it. Had a loaner car so everything was very convenient and I'm very hap Took my car in for annual maintenance. They found an additional problem, fixed it. Had a loaner car so everything was very convenient and I'm very happy with the results More