2,101 Reviews of Autohaus BMW - Service Center
excellent service My name is Cassandra Sullivan, I had an excellent experience from the initial phone call to set of service, as well as when I got the call to pick up My name is Cassandra Sullivan, I had an excellent experience from the initial phone call to set of service, as well as when I got the call to pick up my vehicle. I could have not had a better service representative. Mr. Chris Clerm (sp). was wonderful. He kept me informed about my vehicle daily. Very pleasant gentleman. I've been expressing my gratitude about my experience to all of my family and friends. Thank you so much, Chris for your outstanding service, and a great personality! More
Emergency Repair i don't live in St. Louis, but drove there for meetings. On my way, I hit a pothole, which clearly did some damage to my car. I called Chris Ckem firs i don't live in St. Louis, but drove there for meetings. On my way, I hit a pothole, which clearly did some damage to my car. I called Chris Ckem first thing the next morning and, although the they had 50 appointments that day, Chris recognized that I was I a terrible bind and went a I've and beyond to work me in, order a new wheel for my car, and have my car repaired all within 24 hours. Chris even provided practical, reasonable advice, given the unexpected expensive repairs to my car. Other dealerships in the area were indicating that I might be stranded over the weekend because of their inability to help. I'll forever refer people to Chris Clem at Autohaus. More
Consistent and honest- can't miss doing business here This marks the beginning of my 30th year of my "relationship" with Autohaus. I see it as such as a result of my experience over the years. That feeli This marks the beginning of my 30th year of my "relationship" with Autohaus. I see it as such as a result of my experience over the years. That feeling is reinforced when, upon my arrival in the service bay and as I sit in the waiting area, I am greeted by name as staff from across the dealership encounter me. Of course, my visits are primarily for purchases or scheduled maintenance, but when I require repairs, the work is performed correctly and promptly. More
Mike Crader and Autohaus are the best! My daughter's BMW was feeling sick and we needed to get her back on the road so she could head back to college safely. Mike got back to us right away My daughter's BMW was feeling sick and we needed to get her back on the road so she could head back to college safely. Mike got back to us right away with the details of what we needed...and BOOM! we were out of there the next day. We appreciate the friendly, fast, expert service we receive at Autohaus! More
Awesome Service Autohaus is the place to go for BMW service. Dan Wirick has taken care of my cars for a number of years, he is always courteous, professional, and I t Autohaus is the place to go for BMW service. Dan Wirick has taken care of my cars for a number of years, he is always courteous, professional, and I trust him. I would highly recommend this dealership. Chris C. More
Autohaus Best in St. Louis I have been taking my car to Autohaus for service and have had absolutely wonderful experiences. Jennifer Burke in service department is awesome and I have been taking my car to Autohaus for service and have had absolutely wonderful experiences. Jennifer Burke in service department is awesome and I know she is always there to assist in anyway possible. She is helpful and friendly and I highly recommended Jennifer and Autohaus to all of my friends and family. More
Great place for Service Autohaus is a great place to go, especially for service. Dan Wirick has always taken care of my cars for years and I would recommend him and Autohaus Autohaus is a great place to go, especially for service. Dan Wirick has always taken care of my cars for years and I would recommend him and Autohaus for service over and over again. More
Excellent Service as always! Linda takes great care of me and my BMW 550i. I would recommend Autohaus to anyone for reliable, persistent service! This is my second BMW and she has Linda takes great care of me and my BMW 550i. I would recommend Autohaus to anyone for reliable, persistent service! This is my second BMW and she has always been great at working around my schedule and providing explanations and making sure that I am maximizing my warranty. She is a pleasure to work with. More
Chris Clem and Autohaus always do a great job! Just finished up with a stuck window problem that Chris and everyone at Autohaus took care of in record time. I really appreciate the personal approac Just finished up with a stuck window problem that Chris and everyone at Autohaus took care of in record time. I really appreciate the personal approach that Chris and his team take with their customers. I feel that they are on my side, always looking out for my best interest. The free coffee in the wait area helps! More
Always Great Service! I have been getting my car serviced by Autohaus for about 4 years. Mike Crader is the service representative I work with and he is the reason I switch I have been getting my car serviced by Autohaus for about 4 years. Mike Crader is the service representative I work with and he is the reason I switched to Autohaus. Mike has a great sense of humor but more importantly he is very responsible. He always calls to give me updates and lets me know the cost so I can plan accordingly. More