Autohaus BMW - Service Center

Top notch service Every time I deal with Dan Wirick in the service department, I remember why I quit servicing at the other dealer. He goes above and beyond to make sur Every time I deal with Dan Wirick in the service department, I remember why I quit servicing at the other dealer. He goes above and beyond to make sure I'm happy. More

The Ultimate Service Machine Once again Autohaus Service/Chris Clem knock one out of the park. I was in a bind and Chris got me in right away, got me a loaner, did everything he c Once again Autohaus Service/Chris Clem knock one out of the park. I was in a bind and Chris got me in right away, got me a loaner, did everything he could to ensure that parts were rushed in and got car back to me quickly all while staying in constant communication with me so that I could plan things according. Always professional, always a pleasure and on top of that my car is always spotless inside and out when I pick it up. Truly a great service experience... every time. More

Excellent Service from Greg Issitt and Mike Crader Greg Issitt and Mike Crader have provided excellent service for my 330xi for years, that's why I keep coming back to Autohaus BMW for service. Case in Greg Issitt and Mike Crader have provided excellent service for my 330xi for years, that's why I keep coming back to Autohaus BMW for service. Case in point was a recent service appointment I had this month (Jan. 2016). Everything about the appointment went flawlessly. With either Greg or Mike, you will always get exceptional service. - Ed Herhold, St. Louis, MO More

Always excellent service from Linda Schaefer! I am so happy to have Linda Schaefer as my service advisor! I cannot say enough good things about her. She is a wonderful person, kind and sincere. I am so happy to have Linda Schaefer as my service advisor! I cannot say enough good things about her. She is a wonderful person, kind and sincere. She is super knowledgeable and is excellent about thoroughly explaining my car’s problems and options for repair. When I had a couple of unexpected service issues, she went the extra mile to get my car in and provide me with a “loaner”, which I truly appreciated. She is the reason I will keep coming back to Autohaus! More

Chris Clem Excellent Service Chris Clem is one of the main reasons we get our service completed at Autohaus BMW. He always goes above and beyond to help each customer that comes Chris Clem is one of the main reasons we get our service completed at Autohaus BMW. He always goes above and beyond to help each customer that comes into the service department. We have never received such excellent service from any other dealership. I cannot say enough about Mr. Clem, except he is a huge asset to Autohaus BMW! Thanks Chris for making our service visits easy and pain free! More

Excellent Service My experience with Autohaus and my service technician, Linda Schafer was nothing less than excellent. My problem and options were explained to me thor My experience with Autohaus and my service technician, Linda Schafer was nothing less than excellent. My problem and options were explained to me thoroughly and sincerely. I always feel like Linda Schaefer sincerely cares. More

Excellent Service This past week my BMW developed a problem that could have been catastrophic. My service advisor, Linda Schaefer welcomed me without an appointment an This past week my BMW developed a problem that could have been catastrophic. My service advisor, Linda Schaefer welcomed me without an appointment and had the problem diagnosed and repaired in 36 hours. As usual she arranged a loaner car and made a difficult situation as easy as possible. More

Excellent Service My service appointment at Autohaus was exceptional this morning. I was working with service advisor Patti Kupfer to identify a noise that had develop My service appointment at Autohaus was exceptional this morning. I was working with service advisor Patti Kupfer to identify a noise that had developed in my steering system. She called me prior to my visit this morning and asked if I wanted to continue with my appointment due to inclement weather. When I arrived I was met by Patti and the service team who were both professional and courteous. Patti assured me Autohaus technicians would identify and correct the problem and offered a loaner if my vehicle needed to be left overnight. Technicians quickly identified and corrected the problem with my vehicle while I waited in the customer lounge. Autohaus provides an extremely comfortable lounge with a large screen television, free wifi, free Starbucks coffee, tea and snacks. I have utilized two other BMW service departments in town and Autohaus is far superior. The service personnel are wonderful and Patti is a great asset for Autohaus. More

The very best service around! I have been going to Autohaus for my purchases and service for several years now. Prior to that, I used another dealership in town. There is no comp I have been going to Autohaus for my purchases and service for several years now. Prior to that, I used another dealership in town. There is no comparison at all. Autohaus has better prices on new and used inventory and their service is exceptional. I typically use Linda in the Service Dept, and she is wonderful! She's very diligent in making sure I'm getting all of the service benefits available to me, not only those I know about or ask for. My car is about to run out of warranty, and she made sure my car received as much preventative care as possible while it was still covered by warranty. She's very friendly and makes you feel like family. They make it very easy to do business with them. More

Great service I was in for service for my BMW and had the pleasure of working with Patti. She took the time to make sure I was satisfied and seemed to actually care I was in for service for my BMW and had the pleasure of working with Patti. She took the time to make sure I was satisfied and seemed to actually care about me and not treat me as just some customer. More