2,312 Reviews of Autohaus BMW - Service Center
Great service Dan is very courteous and knowledgeable. He is a trusted resource for all of my car servicing needs. I've been very pleased with my experiences with Dan is very courteous and knowledgeable. He is a trusted resource for all of my car servicing needs. I've been very pleased with my experiences with him. More
Great service! The service indicator came on in my X5 and Linda Schaefer quickly scheduled the repairs. She always reacts quickly and efficiently to address customer The service indicator came on in my X5 and Linda Schaefer quickly scheduled the repairs. She always reacts quickly and efficiently to address customers needs. More
Great service Thank you, Patti and the crew for the fast, reliable and wonderful service. I've owned several BMWs over the last 20 years and I've dealt with severa Thank you, Patti and the crew for the fast, reliable and wonderful service. I've owned several BMWs over the last 20 years and I've dealt with several service representatives. By far you are the best advisor that I've ever worked with. You always go above and beyond and your help is greatly appreciated. Irina More
Best experience of ANY dealership! They have an outstanding service department and they will go out of their way to ensure that you are satisfied. Their slogan is "You never pay more f They have an outstanding service department and they will go out of their way to ensure that you are satisfied. Their slogan is "You never pay more for the Autohaus experience" and they are true to theri word. More
Great job! When my X3 began displaying the "drivetrain malfunction" alert over several months, Patti and the service crew at Autohaus were with me every step of When my X3 began displaying the "drivetrain malfunction" alert over several months, Patti and the service crew at Autohaus were with me every step of the way. In addition to their expertise, they displayed much-needed (by me!) patience, perseverance, and good humor as one thing led to another. I could not be happier with the results. An unexpected bonus: through their personal and professional attention to detail, I now know and understand my car much better. Great service, great value. More
Wonderful service I have had the misfortune to visit Autohaus twice within two days because I have an older BMW that seems to require more care the older she gets. Chr I have had the misfortune to visit Autohaus twice within two days because I have an older BMW that seems to require more care the older she gets. Chris Clem is the service advisor I had dealt with in the past so when I made my call he knew exactly what the problem was and took my car in for the needed repair. Car returned fixed and clean. Less than 24 hours later another broken item on my car (unrelated to the first). Again Chris was able to immediately diagnose the problem and had my car fixed in short order. Great knowledge of BMWs and so pleasant to work with. He really does go above and beyond! More
Excellent Service Experience I usually deal with Linda or Mike since it's most convenient for me to stop by on my way home from work. They always do a great job, very thorough, a I usually deal with Linda or Mike since it's most convenient for me to stop by on my way home from work. They always do a great job, very thorough, always helping me get the most value out of my CPO warranty and extended maintenance. I bought my first BMW from another dealer in the region whose service people wouldn't even return my calls (only my husbands!), so I love the fact that the service advisers at Autohaus not only work with me, but actually know me. More
Excellent service! Service Advisor was quite knowledgeable and seemed to treat me fairly. Quite patient and thorough and listened to me to provide the best results. No Service Advisor was quite knowledgeable and seemed to treat me fairly. Quite patient and thorough and listened to me to provide the best results. No negatives whatsoever. Cashier and showroom person were also helpful and personable. More
Excellent Customer Service - Chris Clem We have dealt with a number of BMW dealers and there is NO comparison to AutoHaus BMW service and their staff. Chris Clem is amazing. Very polite, p We have dealt with a number of BMW dealers and there is NO comparison to AutoHaus BMW service and their staff. Chris Clem is amazing. Very polite, professional and goes above and beyond expectations to exceed customer satisfaction! Not only are you NOT inconvenienced when your car is being serviced they provide you with a brand new loaner at NO charge! Superb customer service. They really care about you. We know our 750li is in great hands when we take it to AutoHaus. I highly recommend them for all your BMW needs! And thanks Chris Clem for always serving your customers well! More
Fantastic Experience! We made an appointment with Mr. Issitt to bring our Touring in for service. He and the rest of the Autohaus service department went above and beyond t We made an appointment with Mr. Issitt to bring our Touring in for service. He and the rest of the Autohaus service department went above and beyond to get us in and out as quickly possible...Excellent! More