Autohaus BMW - Service Center

Service Team Exceptional This has been our first experience with the BMW line and we could not be anymore pleased than the attention and service we have received from Autohaus This has been our first experience with the BMW line and we could not be anymore pleased than the attention and service we have received from Autohaus BMW. Linda Schaefer has been nothing short of amazing in her support of our 5 series. She knows her product inside and out and has made the process of having service done on our vehicle seamless! We are owners of 5 cars within our family and so service is a key part of maintaining our vehicles. Autohaus has made the entire experience exceptional. Linda has made it exceptional. We wouldn't go anywhere else. Thanks Linda and Autohaus! Peter G More

I love My BMW I am on my second BMW X5. My first one was a 2006. I was so happy with the first one that in 2012 I traded it in for a new X5. I am not only very i I am on my second BMW X5. My first one was a 2006. I was so happy with the first one that in 2012 I traded it in for a new X5. I am not only very impressed with the BMW, but also the service I receive from Autohaus, and my service adviser, Linda Schaefer. I always feel like I’m her favorite customer. She is always very honest, and has the knowledge to properly advise me on what needs to be done. When my X5 was about to run out of warranty and the included maintenance , she made sure I had everything done before the program ran out. Now that my X5 is about 7000 miles out of warranty, and needing a fair amount of work to fix an intermittent problem, she and Autohaus got BMW to kick in and cover the repair under warranty. So, that is why I try to convince all my friends to look at BMW when they are looking for a new car. More

First class service! Autohaus BMW has the best facility and staff, hands down. I've owned 5 and tried several dealers, but none compare to the friendly, professional and Autohaus BMW has the best facility and staff, hands down. I've owned 5 and tried several dealers, but none compare to the friendly, professional and high integrity treatment you get at Autohaus. My Service Rep Linda Scheafer is the absolute best...extremely knowledgable and makes sure I get the right things done at the right time with clear explanations...I trust her to take good care of my 535i and Z4M and she does. From the check in guy, to sales, parts and check out...everyone at Autohaus makes me feel like I'm in the right place. More

Experience with BMW diagnostics I have had a great experience with my 2009 6-speed manual 328i. Bought it new from Isringhausen when I lived in IL and have had no major concerns unt I have had a great experience with my 2009 6-speed manual 328i. Bought it new from Isringhausen when I lived in IL and have had no major concerns until recently when it was idling strangely on off-ramps and in slow traffic and surging on the highway. Took it to a local import specialist within walking distance who helped with AC performance, yet who told me a BMW dealer would be better able to diagnose the idling/surging weirdness. Autohaus was great! They reassured me that without a 'check engine' light, I'd be okay to get my car in a few days later and then they promptly diagnosed and fixed the engine performance issues. Autohaus has loaners, which is very helpful to not have the extra step of getting a rental. Plus, great incentive about what awaits me next time I am looking for a new BMW! More

Phenomenal customer service I have never experience customer service to this degree. Linda Schaefer, m Service aAvijsor was wonderful.. She was friendly, engaging, made me feel I have never experience customer service to this degree. Linda Schaefer, m Service aAvijsor was wonderful.. She was friendly, engaging, made me feel welcome, and that I was in a trustworthy place. Later, when she explained to me what was going on with my car, she was knowledgable, precise, and considerate of of concerns. I enjoyed having a female service advisor for a change. I was quite impressed with her knowledge of the engine as well. She cared.and she was genuine. I was brought to meet the auto mechanic, Dan, who had working diligently on my car. He showed me everything that was going on and explained what he was seeing and doing in complete detail I felt like he was a neurosurgeon and my car was his private patient. I was offered a beautiful brand new loaner car while my car was being serviced. All the way, I was treated like a VIP customer. More

Dan Wirick was outstanding Dan Wirick was truly outstanding.I would say he has been the most attentive Service Writer we have ever dealt with. We'll be back!! Tom Dan Wirick was truly outstanding.I would say he has been the most attentive Service Writer we have ever dealt with. We'll be back!! Tom More

service experience Excellent experience, attention to detail, and great follow-up. I have used Dan Wirick for 20 years as a service writer...always go the extra mile. Excellent experience, attention to detail, and great follow-up. I have used Dan Wirick for 20 years as a service writer...always go the extra mile. More

Professional I love coming here when I have car problems, I love that they give you a loaner car while there working on yours. Good atmosphere to be around inside I love coming here when I have car problems, I love that they give you a loaner car while there working on yours. Good atmosphere to be around inside and out. I give AUTOHAUS BMW two thumbs up! More

Fantastic experience! The most mannerly, professional service manager I have ever dealt with. He goes above and beyond the call of duty. Dan has me as a customer for the r The most mannerly, professional service manager I have ever dealt with. He goes above and beyond the call of duty. Dan has me as a customer for the rest of my life More

Dan Wirick I have had the pleasure of working with Dan for years."He has taken care of my cars for years and he is personable, knowledgeable and very honest. I w I have had the pleasure of working with Dan for years."He has taken care of my cars for years and he is personable, knowledgeable and very honest. I would highly recommend Dan Wirick and this dealer More