2,101 Reviews of Autohaus BMW - Service Center
Great service Mike was Great. He recommended all factory services needed for my car. Understood my AC problem which was fixed perfectly. I highly recommend Autohau Mike was Great. He recommended all factory services needed for my car. Understood my AC problem which was fixed perfectly. I highly recommend Autohaus service department. Very knowledgeable and efficient. More
BMW Service The Autohaus staff is very professional and the service is always timely and thorough (very fast). I'm happy with my BMW and will be back to lease #5 The Autohaus staff is very professional and the service is always timely and thorough (very fast). I'm happy with my BMW and will be back to lease #5 in 2016. More
mike crader and his service manager are great ! My 2009 335d had a serious problem caused by soot clogging the intake manifold of my engine .This problem I believe is caused by the inferior diesel f My 2009 335d had a serious problem caused by soot clogging the intake manifold of my engine .This problem I believe is caused by the inferior diesel fuel sold in the US and the repair was not covered with my BMW EXTENDED WARRANTY . Mike Crader and his service manager both went to bat for me and interceded with BMW to have the cleaning of the ports performed at no expense to me . I can't thank Mike and the management team enough for their help ! I have also had similar experiences in the past dealing with another service advisor, Greg Issitt . More
Outstanding customer service! Chris Clem, Service Advisor, provided excellent customer service and kept me fully informed every step of the way. While professional customer servic Chris Clem, Service Advisor, provided excellent customer service and kept me fully informed every step of the way. While professional customer service is always expected at a BMW dealership, Chris went beyond the norm to make sure the overall process went smoothly. More
Customer for life I've always trusted Autohaus BMW, specifically Greg Issitt, with the maintenance of our BMWs. Our household is on our third BMW and we continue to co I've always trusted Autohaus BMW, specifically Greg Issitt, with the maintenance of our BMWs. Our household is on our third BMW and we continue to come to Autohaus because of the trust Greg has established when advising us on what needs to be done with our cars. Autohaus always treats us with the best service experience and communicates quickly and effectively to explain any issues or problems that come up during auto service. I would (and have) recommended Autohaus to friends and co-workers due to the top level of service they provide. More
Great Service I recently had a low tire light on late one afternoon. I stopped by Autohaus ( not my regular servicing dealer) and met a nice young man named Dan Wyr I recently had a low tire light on late one afternoon. I stopped by Autohaus ( not my regular servicing dealer) and met a nice young man named Dan Wyrick. He got me in right away and found that I needed a new tire( screw in it). I was in and out in 1 hr. Great service. More
Honest service My husband and I have had outstanding service at Autohaus BMW, largely in part due to Dan Wirick our Service Manager. He always goes out of his way to My husband and I have had outstanding service at Autohaus BMW, largely in part due to Dan Wirick our Service Manager. He always goes out of his way to help us and work with our schedules. He is fair and honest, They have really nice loaner cars too. Keep up the good work. More
Best car dealership in St. Louis Love the amenities and outstanding treatment by everyone at Autohaus!! Simply the best. I originally went to the closest BMW dealership, Suntrup Wes Love the amenities and outstanding treatment by everyone at Autohaus!! Simply the best. I originally went to the closest BMW dealership, Suntrup West County, and the experience was awful. The service manager at Suntrup was grouchy and the people there were so fake and didn't really care about their customers. The total opposite experience was at Autohaus and I've been going out of my way to receive such top notch service that is so worth the extra drive and time. More
Always good I came in for a routine emissions test. I was In and out in 45 min with car washed looking good. Chris is on it every time. I came in for a routine emissions test. I was In and out in 45 min with car washed looking good. Chris is on it every time. More
Autohaus BMW My experience has always been excellent at Autohaus. Linda Schaefer always greets me with a smile and has the best understanding on how to determine My experience has always been excellent at Autohaus. Linda Schaefer always greets me with a smile and has the best understanding on how to determine my cars problem. She is a valuable asset to Autohaus and is the reason I keep coming back! More