2,101 Reviews of Autohaus BMW - Service Center
Superb Service I recently worked with Linda Schaefer to replace an outer CV boot and washer fluid pump. She is always very knowledgeable, professional and makes sur I recently worked with Linda Schaefer to replace an outer CV boot and washer fluid pump. She is always very knowledgeable, professional and makes sure I have a clear understanding before any work is performed. I have worked with Linda countless times and would highly recommend! More
Great experience! I've dealt with Chris Clem every time I've taken my car to be serviced. He helps make the experience of getting my vehicle serviced painless, and is I've dealt with Chris Clem every time I've taken my car to be serviced. He helps make the experience of getting my vehicle serviced painless, and is one of the contributing factors to why I keep coming back to Autohaus. The customer support is great, Autohaus has been able to accommodate my every need. The work done is top notch and I wouldn't take my vehicle anywhere else. More
Another Great Experience We are fortunate to work with Chris Clem when we visit the dealership. He always treats us with respect and ensures we understand the work that will We are fortunate to work with Chris Clem when we visit the dealership. He always treats us with respect and ensures we understand the work that will be performed. During my most recent visit he explained the problem and worked with Victor Richards to resolve. More
Great Service! We had multiple issues that needed attention, a blown tire, windshield replacement, cosmetic rim touch ups and engine factory recall work. Chris Cle We had multiple issues that needed attention, a blown tire, windshield replacement, cosmetic rim touch ups and engine factory recall work. Chris Clem was great to work with! He is very pleasant and professional, he provided a clear timeline and called with daily updates. He also coordinated all of the work between the service and body shops so it was completely seemless for us. This is the second time we worked with Chris and has been fantastic both times! More
ALWAYS a great experience I'm not easily impressed, but Autohaus BMW has consistently delivered a top shelf experience for me. Today was no exception. Their facilities, people I'm not easily impressed, but Autohaus BMW has consistently delivered a top shelf experience for me. Today was no exception. Their facilities, people and expertise are second to none. More
Excellent Service The team at Autohaus took great care of me and my 2015 Z4. From entering the shop, understanding service needs, to delivering a sparkling car to drive The team at Autohaus took great care of me and my 2015 Z4. From entering the shop, understanding service needs, to delivering a sparkling car to drive home in, I am a very pleased with the service and environment. Mike Crader took the time to keep me apprised of timing and progress and was an absolute delight to work with. Autohaus has won my business. More
Oil Service and Repair paint blemish. Within a week of taking possession of my new BMW I found a blemish in the paint. After showing it to Victor Richards, he took pictures and contacted B Within a week of taking possession of my new BMW I found a blemish in the paint. After showing it to Victor Richards, he took pictures and contacted BMW for repair authorization. After receiving authorization, Victor arranged to have the blemish repaired when I brought the car in for its next service. I brought the car in for an oil service. Mike Crader arranged the oil service and paint repair in a timely and hospitable manner. He kept me informed during the process. A brand new loaner with less than 900 miles was supplied to me. My BMW was returned with the paint repaired and the oil service completed not only in a timely manner, but it was as clean and spotless as it was when first received it. More
Best Service Experience Customer satisfaction at its best. From the first phone to the end of service. Courtesy calls and given a car to use while car was in service. I was c Customer satisfaction at its best. From the first phone to the end of service. Courtesy calls and given a car to use while car was in service. I was constantly updated on the service of my car (daily). Ms. Jennifer contacted warranty companies, gave me suggestions on what to do with options to make my decisions and life easy. By the time the car was ready it was in great shape not to mention the courtesy interior and exterior cleaning and I had my new license plates put on the car for free. More
Top notch service! I started dealing with Dan Wirick years ago when he worked for Lexus. I was so impressed with his level of expertise that I purchased a BMW that he se I started dealing with Dan Wirick years ago when he worked for Lexus. I was so impressed with his level of expertise that I purchased a BMW that he services at Autohaus BMW. His attention to detail is second to none. I recommend anyone with a BMW go to Dan at Autohaus for service, the service facility is clean as well. More
Superior Service Chris Clem and the service team at Autohaus were amazing. I brought my car in to fix the a/c blower fan. They could not readily identify the problem, Chris Clem and the service team at Autohaus were amazing. I brought my car in to fix the a/c blower fan. They could not readily identify the problem, but continued to hunt for it and eventually discovered the root cause. The part was ordered and replaced the next day. Chris was wonderful to work with! I would definitely recommend Autohaus BMW to anyone looking for exceptional service. More