Autohaus BMW - Service Center

Great as usual Mike Crader did a fantastic job helping my wife and me. We were there for scheduled service and some new tires. Mike took the time to carefully explai Mike Crader did a fantastic job helping my wife and me. We were there for scheduled service and some new tires. Mike took the time to carefully explain the procedures and costs. We really appreciated all of his assistance. Thanks Mike! More

Chris Clem- Awesome as always! I called Autohaus shortly before close of business when my 3 Series "service engine soon" light came on, shortly after my mileage rolled over the warr I called Autohaus shortly before close of business when my 3 Series "service engine soon" light came on, shortly after my mileage rolled over the warranty- which of course caused me to panic. Fortunately (after talking me off the ledge) I was able to get on the schedule last minute, which was a relief...one less thing to worry about. Ive owned 5 BMW's. 4 of the aforementioned have been serviced by Autohaus. I have consistently worked with Chris Clem as a service advisor. Its great to have someone who knows my name, my car, and my history without having to root around in a computer. I am ALWAYS impressed with his knowledge of BMW's, his prompt communication, his patience in listening to me foolishly trying to imitate the sounds my car makes, and most importantly his honesty. It feels as if I have a friend looking out for me and my car. I never have to worry about trying to be "upsold" or unnecessary "fixes". Autohaus always has a nice BMW loaner for me to drive...which is a nice way to test drive other models. The service shop checks out my car quickly. Chris calls or emails me with the specifics, and I trust his recommendations. Chris was able to work with the shop and BMW to cover my ignition coil (apparently the root of my "check engine") and the spark plugs! My car is back in tip top shape, and Im happy! I highly recommend Autohaus service to anyone who truly values relationship based service. Ask for Chris... More

BMW Genius Chris Buie did a wonderful job acquainting us with the tech aspects of our BMW 750Li. In particular, he helped us get each of our keys in sync with p Chris Buie did a wonderful job acquainting us with the tech aspects of our BMW 750Li. In particular, he helped us get each of our keys in sync with presets of seats, radio, multimedia, heating/cooling system, bluetooth systems, etc. He also helped us with many other operating systems. He spent over 2 hours with us until we understood the technology. More

A BMW service department I could trust I have owned BMW's and have been part of the BMW club for more then 20 years. I recently moved to Southern Illinois for a job. Last month i purchased I have owned BMW's and have been part of the BMW club for more then 20 years. I recently moved to Southern Illinois for a job. Last month i purchased a 2010 M5 and needed a pre-purchase inspection, I called the president of the St Louis BMW club chapter and asked which dealership he would recommend -he suggested AutoHaus ,and i'm glad he did! I worked directly with Victor Richards and Greg Issit in the service department.[and based on my previous experience with dealerships in the past i was skeptical] I found Victor and Greg to be very knowledgeable and very honest with their recommendations ,In addition they always returned my calls and kept me updated with repairs.My experience was excellent More

Linda Schaeffer Does it Again! Linda and the staff of Autohaus BMW are kind and sincere- all while providing exemplary service. Guys thanks again for yet another awesome service ex Linda and the staff of Autohaus BMW are kind and sincere- all while providing exemplary service. Guys thanks again for yet another awesome service experience. More

Outstanding service department. I always ask for Greg Issit when I schedule a service appointment. Greg has been at Autohaus for many years and most knowledgable. I trust his advic I always ask for Greg Issit when I schedule a service appointment. Greg has been at Autohaus for many years and most knowledgable. I trust his advice. More

visit with 'genius' Chris Buie is essential for someone like me. I think he will have the patience and knowledge to help me love this car. There are so many features th Chris Buie is essential for someone like me. I think he will have the patience and knowledge to help me love this car. There are so many features that I need explained and after sales service is more important than the sales experience alone. More

Autohaus BMW I've worked with other BMW dealers and find that Autohaus by far has the most accommodating sales and service staff along with the most professional s I've worked with other BMW dealers and find that Autohaus by far has the most accommodating sales and service staff along with the most professional service department in the area. Highly recommend. More

Service Team caring and knowledgeble Our BMW was bought in Germany and has been serviced by four dealerships, Rheinland and Kirsh in Germany, Cottswalds in the England and Autohaus in the Our BMW was bought in Germany and has been serviced by four dealerships, Rheinland and Kirsh in Germany, Cottswalds in the England and Autohaus in the United States. Gregg Issitt by far is the most knowledgeable service manager I have met in any country. Not only does he KNOW the car but he also follows up periodically to ensure the car is performing, as it should. He ensures our BMW experience is amazing. Lucky for Autohaus we met him at our first USA service over three years ago. I have shopped around, in St Louis and Springfield, but none of them have matched the knowledge I have experienced at Autohaus. Now I don’t bother to call anyone but Greg when I have a question about our BMW. Greg was not available during my last visit so Mike Crader took care of us and I was very happy with him as well. Well done all around. More

Service Adviser Chris Clem Chris Clem continues to provide excellent assistance as my Service Adviser at Autohaus. Chris has helped me for many years as we seek to keep my '07 Chris Clem continues to provide excellent assistance as my Service Adviser at Autohaus. Chris has helped me for many years as we seek to keep my '07 X3 in top condition. He is professional and knowledgable, easy to get in contact with, keeps me updated when my car is in for service and I know that I can trust his advice and count on him to make sure that all will go smoothly. I have driven several brands of cars over the years but from now on I'm sold on BMWs, Autohaus and Chris Clem! More