Autohaus BMW - Service Center

Perfect as always I brought my car in for what Ii assumed was a minor fix, Chris and the others in service walked around my car and quickly realized the minor issue was I brought my car in for what Ii assumed was a minor fix, Chris and the others in service walked around my car and quickly realized the minor issue was much bigger. Chris immediately opened a ticket, got me a loaner and put the car in service to determine the extent of the problem. By the end of the afternoon i need three tire and a new rim. Chris had parts and warranty involved and solution was outlined in less than 4 hours. It took a week to repair but that was shipping time. My car is perfect! Chris and the team actually solved the root issue and prevented further issues from happening. More

Outstanding Both of my advisers are at the top of their game. Ric made the purchase and financing seamless. Will recommend to anyone seeking the ultimate driving Both of my advisers are at the top of their game. Ric made the purchase and financing seamless. Will recommend to anyone seeking the ultimate driving machine.l More

Great Service! They were professional and timely in the return of my vehicle. Clean and nice waiting area and overall just a nice experience! Greg was friendly and g They were professional and timely in the return of my vehicle. Clean and nice waiting area and overall just a nice experience! Greg was friendly and got my car serviced in the time promised and gave me a loner to use that made it possible for me to get other errands done while waiting. More

Greg Issit is great I have 2 BMWs from Autohaus and would always go there for service. Greg Issit often takes care of me and does it quickly and professionally. I have I have 2 BMWs from Autohaus and would always go there for service. Greg Issit often takes care of me and does it quickly and professionally. I have worked with others as well and all service managers are great. More

Service Dept and Advisors The service dept and customer relations are top notch. Always a professional, yet personable team are always there to help you. Their honesty and tru The service dept and customer relations are top notch. Always a professional, yet personable team are always there to help you. Their honesty and trustworthiness always make your experience even better. There is no up-selling and they help only the needs you are expecting. Loaner vehicles are always available and they take pride in making sure your vehicle is returned in tip top shape, cleaned and ready to get back on the road. Great dealership and very highly recommended. You would not be disappointed in any way, shape, or form. More

Mike Crader and the Autohaus Team Mike Crader and the entire Autohaus team are responsive, helpful and pleasant to deal with. They look for ways to make the repair process seamless and Mike Crader and the entire Autohaus team are responsive, helpful and pleasant to deal with. They look for ways to make the repair process seamless and try to find ways to help me rather than looking for ways to help me spend money More

Always Great Service I always get Linda Schaefer as my service advisor. She's calm, efficient, friendly and knowledgeable. She always gets me exactly what I need and no I always get Linda Schaefer as my service advisor. She's calm, efficient, friendly and knowledgeable. She always gets me exactly what I need and no more and is honest and up front about pricing. Outstanding is the best word to describe her and my experiences so far. More

Just the best!!!! New to town and not sure where to service my BMW, I figured to go to the local dealer. What a GREAT experience all around. Dan was just fantastic in k New to town and not sure where to service my BMW, I figured to go to the local dealer. What a GREAT experience all around. Dan was just fantastic in keeping me up to speed as to the status and the entire team was so professional. While I am sure that the other service providers are as good as Dan, but he is the man for sure! More

Linda is great I worked with Linda for the first time after my former and most excellent advisor left the dealership and it was a great experience. My car took some I worked with Linda for the first time after my former and most excellent advisor left the dealership and it was a great experience. My car took some time to be fixed and so she made sure I had a loaner for almost a week to go to work and simply live my life. She was not pushy to get me spend on other things and was very informative about what went wrong with my car. I would work with Linda again. I would also like to give a shout out to Dan Wirick who was the original replacement for my former advisor and he always replied to my emails and took care of my service needs before I met Linda. More

My second time working with Patti, which is always a pleasure and cannot not say enough good things! Patti kept me thoroughly informed through the whole process of the service work being performed. It pleasure and cannot not say enough good things! Patti kept me thoroughly informed through the whole process of the service work being performed. It is great working with Patti as she is proactive, explains everything in detail and provides options. Looking forward to working with Patti going forward. More