2,203 Reviews of Autohaus BMW - Service Center
Kudos to Dan Wirick Service Advisor I have owned 6 BMWs and have loved them all. But when it comes to individual service I think it's not because of the dealer, it is because of the serv I have owned 6 BMWs and have loved them all. But when it comes to individual service I think it's not because of the dealer, it is because of the service advisor I work with. His name is Dan Wirick. In my estimation he is the best and awesome. He has gone out of his way to sincerely make me a satisfied customer for over 6 years. He is the only reason I would come back and buy another car. He is trustworthy, knowledgeable and never has tried to over sell me, plus he is just a fun nice guy! I highly recommend him! More
Great experience Best service department in area- Linda Schaefer always goes the extra mile, great communication throughout the process, service is completed on time a Best service department in area- Linda Schaefer always goes the extra mile, great communication throughout the process, service is completed on time and as promised, I've never had any problems or concerns with repair or maintenance performed at Autohaus. More
OUTSTANDING CUSTOMER SERVICE Patti Kupfer is AWESOME! Highly recommend working with her. She took good care of me and was extremely courteous and kept me informed on the status of Patti Kupfer is AWESOME! Highly recommend working with her. She took good care of me and was extremely courteous and kept me informed on the status of my cars service. More
Excellent Customer Service Everyone at Autohaus BMW in St. Louis goes out of their way to provide superior customer service. I always know I'm going to get the best treatment a Everyone at Autohaus BMW in St. Louis goes out of their way to provide superior customer service. I always know I'm going to get the best treatment and service and Autohaus. Max More
Looking out for me Greg and the greeters consistently provide great service - They know when I am coming and for what, and always provide a VERY friendly greeting. Thi Greg and the greeters consistently provide great service - They know when I am coming and for what, and always provide a VERY friendly greeting. This gives me the confidence I will be taken care of - This visit the mechanics found something that I did not come in for - Greg contacted me, clearly explained the repair and they would need another day. He said to keep the loaner and would update me late afternoon. Sure enough I received a call and Greg said good news, the car will be ready by 4:30 - It ended up the additional issue they uncovered and corrected saved me a lot of money down the road. Another great experience, Greg and his team over delivered and Pro Actively looked out for me- Thank you very much More
Excellent, Excellent, Excellent ! Visited service department and enjoyed courteous visit in BMW gift shop while waiting. Chris Clem is awesome at his job. Entire service crew handles Visited service department and enjoyed courteous visit in BMW gift shop while waiting. Chris Clem is awesome at his job. Entire service crew handles their biz sharply. Autohaus is BMW! More
THE ONLY place to service your BMW!! This place is light years ahead of other dealers we've dealt with. Linda Schaefer is by far, THE BEST service advisor we've ever dealt with. She alway This place is light years ahead of other dealers we've dealt with. Linda Schaefer is by far, THE BEST service advisor we've ever dealt with. She always listens to us, delivers on every promise she makes, and puts a smile on our face everything we see her. She's the gold standard for other service advisors!! The technicians are very quick in their work, clean, and competent in what they do. Don't hesitate to use Autohaus and ask for Linda!! More
one time experience First time experience at Autohaus. Just entering the show room-I was greeted. A very warm astomphere. Nick Guyton Outstanding. Warm ,friendly and m First time experience at Autohaus. Just entering the show room-I was greeted. A very warm astomphere. Nick Guyton Outstanding. Warm ,friendly and most of all very personable. He introduced me to Service advisor -Chris Clem. He was very Professional- but yet he made me feel very Comfortable. First experience -excellent. More
Dan the MAN!!! I brought my car to your dealership and hour before my scheduled appointment. Dan Wirick came out and greeted me with a glad hand and a smile. I expl I brought my car to your dealership and hour before my scheduled appointment. Dan Wirick came out and greeted me with a glad hand and a smile. I explained to him what was appearing on my Dash he took all the information and went to work. He gave me a nice loaner car to drive for 3 weeks while he went to bat for me with the extended warranty company. He was in constant touch with me as to let me know what was going on with my car. I will definitely come back to Autohaus BMW for service in the future. great job Dan.. More
Outstanding Everything done perfectly, on time and they made it easy for us with a loaner car. Couldn't ask for any more because they went beyond expectations. Everything done perfectly, on time and they made it easy for us with a loaner car. Couldn't ask for any more because they went beyond expectations. More