2,207 Reviews of Autohaus BMW - Service Center
great vibration search Autohaus did a wonderful job in diagnosing and fixing a ghostly vibration in my BMW 750. After working through the obvious (potential) tire issues an Autohaus did a wonderful job in diagnosing and fixing a ghostly vibration in my BMW 750. After working through the obvious (potential) tire issues and a couple of test drives, they located the source of my concern and replaced the offending assembly. With a few tweaks, back to the wonderful, factory new, ride! More
Excellent service all around! Patti is the best!! She was extremely professional, personable and she went above and beyond to accommodate my busy, unpredictable work schedule. I lo Patti is the best!! She was extremely professional, personable and she went above and beyond to accommodate my busy, unpredictable work schedule. I love working with good people and will continue to use Autohaus for all my vehicle needs because of her. Thanks for everything, Patti! More
Awesome experience with Chris I was moving out of town in a couple of days and felt something in my brakes. I called Chris, and he immediately got me in. Very courteous, profession I was moving out of town in a couple of days and felt something in my brakes. I called Chris, and he immediately got me in. Very courteous, professional and effective. I will very much miss the Autohaus experience. Thanks Chris! More
Wonderful Experience! I bought my 2016 340i xDrive about a year ago from Autohaus and they were great during that entire experience also. I just brought it in for my first I bought my 2016 340i xDrive about a year ago from Autohaus and they were great during that entire experience also. I just brought it in for my first service and worked with Linda Schaefer and Chris Buie who were extremely friendly and treated me with 1st class and professional service. I was very pleased with how welcoming and helpful they were. They addressed everything I ask with a smile and I even told Linda she did a wonderful job. I look forward to working with her in the future! More
Kudos to Dan Wirick Service Advisor I have owned 6 BMWs and have loved them all. But when it comes to individual service I think it's not because of the dealer, it is because of the serv I have owned 6 BMWs and have loved them all. But when it comes to individual service I think it's not because of the dealer, it is because of the service advisor I work with. His name is Dan Wirick. In my estimation he is the best and awesome. He has gone out of his way to sincerely make me a satisfied customer for over 6 years. He is the only reason I would come back and buy another car. He is trustworthy, knowledgeable and never has tried to over sell me, plus he is just a fun nice guy! I highly recommend him! More
Great experience Best service department in area- Linda Schaefer always goes the extra mile, great communication throughout the process, service is completed on time a Best service department in area- Linda Schaefer always goes the extra mile, great communication throughout the process, service is completed on time and as promised, I've never had any problems or concerns with repair or maintenance performed at Autohaus. More
OUTSTANDING CUSTOMER SERVICE Patti Kupfer is AWESOME! Highly recommend working with her. She took good care of me and was extremely courteous and kept me informed on the status of Patti Kupfer is AWESOME! Highly recommend working with her. She took good care of me and was extremely courteous and kept me informed on the status of my cars service. More
Excellent Customer Service Everyone at Autohaus BMW in St. Louis goes out of their way to provide superior customer service. I always know I'm going to get the best treatment a Everyone at Autohaus BMW in St. Louis goes out of their way to provide superior customer service. I always know I'm going to get the best treatment and service and Autohaus. Max More
Looking out for me Greg and the greeters consistently provide great service - They know when I am coming and for what, and always provide a VERY friendly greeting. Thi Greg and the greeters consistently provide great service - They know when I am coming and for what, and always provide a VERY friendly greeting. This gives me the confidence I will be taken care of - This visit the mechanics found something that I did not come in for - Greg contacted me, clearly explained the repair and they would need another day. He said to keep the loaner and would update me late afternoon. Sure enough I received a call and Greg said good news, the car will be ready by 4:30 - It ended up the additional issue they uncovered and corrected saved me a lot of money down the road. Another great experience, Greg and his team over delivered and Pro Actively looked out for me- Thank you very much More
Excellent, Excellent, Excellent ! Visited service department and enjoyed courteous visit in BMW gift shop while waiting. Chris Clem is awesome at his job. Entire service crew handles Visited service department and enjoyed courteous visit in BMW gift shop while waiting. Chris Clem is awesome at his job. Entire service crew handles their biz sharply. Autohaus is BMW! More