Autohaus BMW - Service Center

Linda Schaefer Review I bought my BMW 2 years ago and have had the pleasure of working with Linda Schaefer for the entire 2 years which is unusual today. I call her at the I bought my BMW 2 years ago and have had the pleasure of working with Linda Schaefer for the entire 2 years which is unusual today. I call her at the last minute and she always gets me in and treats me like I'm the only customer she has to deal with. I've been there when she has been very busy and she treats everyone the same and I can tell that everyone likes dealing with her because she takes care of them quickly and professionally. Monday I was driving to work which is 60 miles one way and my light came on saying low tire I called Linda and told her last time I was in she recommended me to get new tires and I told her we would talk about it next time and no pressure from her side. So when I called her Monday and said I think I'm ready for my new tires she said let me check and within 2 minutes she said I can do it today I asked if we could do it Tuesday she said absolutely she got me in and out right away like always. I'm sure she gets lots of positive reviews and if she doesn't it is because people just get too busy to take the time to do this because sincerely she is one in a million. My father is 92 years old and he has a BMW as well and she makes him feel like he owns the dealership when he comes in for service. My daughter is active duty military and bought a BMW in Germany while stationed overseas and when it was shipped back to the states Linda had it serviced for her and treated her as if she bought her car from Autohaus before she went to Arizona. I'm in sales and I think someone with Linda's personality and the way she takes care of customers sells a lot of BMW's for your Sales Team. More

Great Experience The check engine light came on in my BMW. Though I didn't have a service appointment, Linda Schaefer got me right in. The problem was the gas cap seal The check engine light came on in my BMW. Though I didn't have a service appointment, Linda Schaefer got me right in. The problem was the gas cap seal. It was all handled under warranty. It only took one day. I picked up my car all washed, clean and repaired the next day. The whole crew at Autohaus is first rate. It is always a pleasure to work with Linda Schaefer. She is always on the ball, very upbeat and personable. She knows BMWs and she knows her clients and treats them like family. More

Road Noise Went to Autohaus to resolve a "road noise" issue. Fortunately it was only tire wear, as my car was out of alignment. I worked with Chris Clem, as he Went to Autohaus to resolve a "road noise" issue. Fortunately it was only tire wear, as my car was out of alignment. I worked with Chris Clem, as he knows me and knows my car. I like to work with the same person all the time. It really helps make the process run smoothly. Chris has a great memory and is awesome at communicating updates. They set me up with a nice 4 series loaner and I got my car back quickly. As always, I highly recommend the service department at Autohaus- and I always ask for Chris. Job well done! More

Patti Kupfer - great as always I only work with Patti Kupfer in service now for my car. She is always professional and flexible considering I always need a loaner car for my three I only work with Patti Kupfer in service now for my car. She is always professional and flexible considering I always need a loaner car for my three boys in car seats. She calls and checks in and is all around great. I highly recommend Patti and will continue to see her for a long time coming. More

Patti Kupfer...A professional service writer Patti Kupfer was so professional and kind. She is so knowledgeable of the BMW product and would go above and beyond to answer my questions and make su Patti Kupfer was so professional and kind. She is so knowledgeable of the BMW product and would go above and beyond to answer my questions and make sure i was satisfied. Patti took the time out to make sure I understood the problem and the fix of my 2002 BMW 745LI. I get this service with every visit. Thanks Patti!! More

Professional I have been going to Autohaus BMW for many years. I had trouble with my X5 and called Mike Crader for advice. He told me to have the car towed to th I have been going to Autohaus BMW for many years. I had trouble with my X5 and called Mike Crader for advice. He told me to have the car towed to them, which I did. The problem was fixed and Mike kept me informed throughout the process which was very much appreciated. I picked up my car today and it's running great. It also was thoroughly cleaned! I am always treated well at Autohaus and appreciate having professionals like Mike Crader to help. More

Great service for my Z-3 my 1998 Z-3 had the check engine light on so it would not pass inspection. Mike Crader got me in quick, got me in a loaner and had the car repaired i my 1998 Z-3 had the check engine light on so it would not pass inspection. Mike Crader got me in quick, got me in a loaner and had the car repaired in a day. Passed inspection, passed all the multi point inspection checks and I'm on my way. More

Just relocated to St. Louis I needed service on my car,looking thru yellow pages thought I'd give Autuhaus a try.I had met with Dan Wirrick and he was not only friendly and thour I needed service on my car,looking thru yellow pages thought I'd give Autuhaus a try.I had met with Dan Wirrick and he was not only friendly and thourough,but he explained everything in detail and reassured me that I wouldn't be disappointed. Iwas so happy I picked Autohaus 1st! More

"Fast and friendly" The Service personnel were friendly, service was fast. The waiting area was very nice and clean. Dan Wirick did a great job keeping us informed. Gr The Service personnel were friendly, service was fast. The waiting area was very nice and clean. Dan Wirick did a great job keeping us informed. Great service!! More

Great service Dan is very courteous and knowledgeable. He is a trusted resource for all of my car servicing needs. I've been very pleased with my experiences with Dan is very courteous and knowledgeable. He is a trusted resource for all of my car servicing needs. I've been very pleased with my experiences with him. More