Autohaus BMW - Service Center

Excellent Customer Service - Chris Clem We have dealt with a number of BMW dealers and there is NO comparison to AutoHaus BMW service and their staff. Chris Clem is amazing. Very polite, p We have dealt with a number of BMW dealers and there is NO comparison to AutoHaus BMW service and their staff. Chris Clem is amazing. Very polite, professional and goes above and beyond expectations to exceed customer satisfaction! Not only are you NOT inconvenienced when your car is being serviced they provide you with a brand new loaner at NO charge! Superb customer service. They really care about you. We know our 750li is in great hands when we take it to AutoHaus. I highly recommend them for all your BMW needs! And thanks Chris Clem for always serving your customers well! More

Fantastic Experience! We made an appointment with Mr. Issitt to bring our Touring in for service. He and the rest of the Autohaus service department went above and beyond t We made an appointment with Mr. Issitt to bring our Touring in for service. He and the rest of the Autohaus service department went above and beyond to get us in and out as quickly possible...Excellent! More

Good customer service, ease of making appointment I was disappointed to have to get new front brake service costing almost $1,000 when my car was about 1 week and 1,000 miles out of warranty, but that I was disappointed to have to get new front brake service costing almost $1,000 when my car was about 1 week and 1,000 miles out of warranty, but that's not an issue that Autohaus has any control over. Mike was professional and friendly, and before I left with my loaner car, he had pulled up the likely two prices for my service, with the variable of whether rotors were needed. I appreciated the specifics of his estimates via the search values in the computer, not just a shoot from the hip guess. I certainly see value in having dealerships make repairs, but the price point was 25% higher than other quotes I received from reputable shops in the area who also use BMW certified parts. I'd like to see Autohaus close that gap a little, recognizing that they have overhead and other obligations that smaller repair places don't have. More

Outstanding service! This was my first visit to Autohaus and Greg Issitt went above and beyond. I have never been treated with such care at any other dealer. I will be bac This was my first visit to Autohaus and Greg Issitt went above and beyond. I have never been treated with such care at any other dealer. I will be back! More

Amazing service Received great customer service! Mike was extremely helpful and made My service visit very easy and painless! Mike Crader is always friendly and very Received great customer service! Mike was extremely helpful and made My service visit very easy and painless! Mike Crader is always friendly and very easy to work with. More

Excellent Service Experience! I have known Mike since my first BMW way back when! Mike is always very detailed, very helpful, and always very, very pleasant. He always wants you I have known Mike since my first BMW way back when! Mike is always very detailed, very helpful, and always very, very pleasant. He always wants you to understand the services performed on your vehicle and the services required to keep your vehicle performing at it's best. You couldn't ask for a better service rep than Mike. On my last visit I showed up without an appointment or even an advanced telephone call and Mike went over and above to review my problem, get me signed in and on my way with a vehicle loaner. A great service experience. It's speaks volumes when dealing with people like Mike and I will continue to have my vehicle serviced at Autohaus. More

The system works great Got an email saying my car said it needed oil change. I was able to make the appointment easily on line at a time that worked for me. They were Got an email saying my car said it needed oil change. I was able to make the appointment easily on line at a time that worked for me. They were expecting me, I could wait and the car was done faster than the had allotted, waiting area is nice, with refreshments and internet so I could work. Beyond the oil change that was expected they offered to switch the wiper blades as those can be changed each year, I didn't know that. So it was a good experience. More

great vibration search Autohaus did a wonderful job in diagnosing and fixing a ghostly vibration in my BMW 750. After working through the obvious (potential) tire issues an Autohaus did a wonderful job in diagnosing and fixing a ghostly vibration in my BMW 750. After working through the obvious (potential) tire issues and a couple of test drives, they located the source of my concern and replaced the offending assembly. With a few tweaks, back to the wonderful, factory new, ride! More

Excellent service all around! Patti is the best!! She was extremely professional, personable and she went above and beyond to accommodate my busy, unpredictable work schedule. I lo Patti is the best!! She was extremely professional, personable and she went above and beyond to accommodate my busy, unpredictable work schedule. I love working with good people and will continue to use Autohaus for all my vehicle needs because of her. Thanks for everything, Patti! More

Awesome experience with Chris I was moving out of town in a couple of days and felt something in my brakes. I called Chris, and he immediately got me in. Very courteous, profession I was moving out of town in a couple of days and felt something in my brakes. I called Chris, and he immediately got me in. Very courteous, professional and effective. I will very much miss the Autohaus experience. Thanks Chris! More