Autohaus BMW - Service Center

Amazing! Astonished! The best!! Wow. I must say I am extremely pleased with my last visit to Autohaus BMW. My service member was Patti and I am totally blown away by how helpful, swe Wow. I must say I am extremely pleased with my last visit to Autohaus BMW. My service member was Patti and I am totally blown away by how helpful, sweet and genuine she was in the process of fixing my vehicle. She found out every single piece of information I needed very quickly and got back to me in record timing! I gave her my budget amount and asked her to please work with me and SHE DID JUST THAT!! I am beyond satisfied with Patti and I will NEVER EVER go through another service member simply for the fact that she was truly amazing and extremely helpful! She informed me every time she found out new information, and did not fret to call me and inform me, WHICH WAS OH SO AMAZING! Literally the best customer service experience I have ever had! I am not sure what y'all are paying this woman but DOUBLE IT!!! She is a keeper and I look forward to doing business through her again!! Thank you Patti, your the best!! More

Service review I worked with Linda. She was very pleasant and helpful. She made sure I got every possible service and update completed while my vehicle was at the I worked with Linda. She was very pleasant and helpful. She made sure I got every possible service and update completed while my vehicle was at the dealer - so I wouldn't have to make another appointment. More

Best Service I've been driving BMW cars for 20 years, and I've tried all the dealers and independent BMW shops. Dan Wirick is the best service advisor around. He I've been driving BMW cars for 20 years, and I've tried all the dealers and independent BMW shops. Dan Wirick is the best service advisor around. He's knowledgeable, fair, communicative, and always quick to respond. A+ More

Outstanding service Dan Wirick is one of the best service managers I've ever dealt with. He made sure I was taken care of and explained all the necessary repairs and serv Dan Wirick is one of the best service managers I've ever dealt with. He made sure I was taken care of and explained all the necessary repairs and services my car needed without going overboard. Thanks again Dan More

Great Service Again As always Dan Wirick is exceptional. Did the service he promised and the time and price he said it would be. No pressure and very informative on what As always Dan Wirick is exceptional. Did the service he promised and the time and price he said it would be. No pressure and very informative on what I need and would need in the future. Thanks again Dan More

Great job Autohaus Have been coming to Autohaus for 20+ years and would not go anywhere else. Have depended upon great advice honesty and professionalism from Greg, Mik Have been coming to Autohaus for 20+ years and would not go anywhere else. Have depended upon great advice honesty and professionalism from Greg, Mike, victor, and Gerd for years. Love the young men as porters and the friendly women in cashier. I appreciate greatly the loaner vehicles and of course the car washes More

Rating I love this place! They always take care of me. I'm always comfortable. The service department is very accommodating. I would not go anywhere else. I love this place! They always take care of me. I'm always comfortable. The service department is very accommodating. I would not go anywhere else. More

Excellent Service Greg has always been fantastic to work with; I would highly recommend him. He is extremely accommodating to my schedule and my last minute requests to Greg has always been fantastic to work with; I would highly recommend him. He is extremely accommodating to my schedule and my last minute requests to get my car serviced. Repairs are always done in a timely manner and I am always kept updated from Greg on the status of the repairs. More

Linda Schaefer Review I bought my BMW 2 years ago and have had the pleasure of working with Linda Schaefer for the entire 2 years which is unusual today. I call her at the I bought my BMW 2 years ago and have had the pleasure of working with Linda Schaefer for the entire 2 years which is unusual today. I call her at the last minute and she always gets me in and treats me like I'm the only customer she has to deal with. I've been there when she has been very busy and she treats everyone the same and I can tell that everyone likes dealing with her because she takes care of them quickly and professionally. Monday I was driving to work which is 60 miles one way and my light came on saying low tire I called Linda and told her last time I was in she recommended me to get new tires and I told her we would talk about it next time and no pressure from her side. So when I called her Monday and said I think I'm ready for my new tires she said let me check and within 2 minutes she said I can do it today I asked if we could do it Tuesday she said absolutely she got me in and out right away like always. I'm sure she gets lots of positive reviews and if she doesn't it is because people just get too busy to take the time to do this because sincerely she is one in a million. My father is 92 years old and he has a BMW as well and she makes him feel like he owns the dealership when he comes in for service. My daughter is active duty military and bought a BMW in Germany while stationed overseas and when it was shipped back to the states Linda had it serviced for her and treated her as if she bought her car from Autohaus before she went to Arizona. I'm in sales and I think someone with Linda's personality and the way she takes care of customers sells a lot of BMW's for your Sales Team. More