2,217 Reviews of Autohaus BMW - Service Center
Professional Highly recommend Autohaus for all BMW service. They are professional and very knowledgeable. I have used Autohaus Service for many years and will us Highly recommend Autohaus for all BMW service. They are professional and very knowledgeable. I have used Autohaus Service for many years and will use them for many more. More
awecome very friendly and efficient service two thumbs up. very knowledgeable of service and products. Friendly family like atmosphere. Made you feel welcom very friendly and efficient service two thumbs up. very knowledgeable of service and products. Friendly family like atmosphere. Made you feel welcome and at home. More
Good service Always a pleasant experience when coming to service. Lots of new faces. Hope they are just as good as the others. Would like to know up front if I Always a pleasant experience when coming to service. Lots of new faces. Hope they are just as good as the others. Would like to know up front if I will be charged for any service next time. Thank you More
Great Service, time after time I call Chris every time I need Service work done on my X5 and 5 Series sedan, and he always takes great care of me and my cars! He takes a conscienti I call Chris every time I need Service work done on my X5 and 5 Series sedan, and he always takes great care of me and my cars! He takes a conscientious approach and makes sure that things are done right and in a timely fashion. Much appreciated! More
Routine Maintenance Can't say enough about the great service and friendly people at Autohaus BMW. It's a pleasure going in there and you feel like your among friends. H Can't say enough about the great service and friendly people at Autohaus BMW. It's a pleasure going in there and you feel like your among friends. Honest and trustworthy. Will keep coming back! More
Always Positive I've used Autohaus BMW for a number of service issues and have always been very pleased with the results. The staff is very knowledgeable and courteo I've used Autohaus BMW for a number of service issues and have always been very pleased with the results. The staff is very knowledgeable and courteous. They take the time to listen and work is explained in detail before performed. Linda Schaefer is exceptional and my experience working with her is a huge reason why I would purchase another BMW. More
Service Department Knowledgeable employees who know how to take of customers, specifically Mike Crader, a service advisor. He one of the best, if not the best in that fa Knowledgeable employees who know how to take of customers, specifically Mike Crader, a service advisor. He one of the best, if not the best in that facility. Congratulations to Mike and all of you who work at Autohaus of St. Louis. More
Rear brake replacement and Detailing Michael Crader was my service advisor. When I arrived he processed me quickly and provided a loaner car and I was on my way. When my car was not fin Michael Crader was my service advisor. When I arrived he processed me quickly and provided a loaner car and I was on my way. When my car was not finished that day he called about 5:15 pm to update me on the status. The next day he called about noon to tell me the car was ready. I picked it up about an hour and a half later. As a result of the detaining my 12 year old BMW looked like new and the brakes work fine. I could not ask for better service More
Amazing Customer Service My car was in the shop over a holiday weekend and Autohaus let me keep a loaner over the long holiday weekend so I was not inconvenienced. Mike was v My car was in the shop over a holiday weekend and Autohaus let me keep a loaner over the long holiday weekend so I was not inconvenienced. Mike was very helpful and is always friendly. I am a repeat customer and he knows me by name and knows details specific to my car. More
Mike got it done! I had my car towed to Autohaus due to really rough and erratic idling, high pitched noise and the engine light had come on. On the very busy Monday m I had my car towed to Autohaus due to really rough and erratic idling, high pitched noise and the engine light had come on. On the very busy Monday morning after the Thanksgiving Holiday the service department was slammed and I didn't have an appointment. Mike was able to take my ticket, "sing" while he entered my ticket and get me in a loaner vehicle quite quickly. Within hours he called with the news that my car was finished and ready for pick up. A hose had come loose and caused all that. Phew! This is the second time Mike handled an issue for me in short order with a great attitude and professionally. I find Autohaus to be a great business all around. I first came with my previous BMW years ago after no other BMW service in town could figure out it's issue. Autohaus figured it out first try. Then a few years later I bought my current BMW from them. I have only had great experiences with Autohaus employees. More