Autohaus BMW - Service Center

Service 1st Choice: Chris Clem I am grateful for Chris Clem's professionalism, consistency and thoroughness. Many years ago, at least 4 if not more, Chris helped me with my old 5 I am grateful for Chris Clem's professionalism, consistency and thoroughness. Many years ago, at least 4 if not more, Chris helped me with my old 550 (purchased at Autohaus competition) that no other dealership could resolve. The dealer I purchased it from had treated me disrespectfully. Chris went out of his way to be professional and got my car fixed. He has been my "go to" since then. Of course I purchased my new BMW from Autohaus. Now my 2 year old 550 came up with a tricky troubleshooting issue and with some time and consistency he managed to resolve the issue. I knew he would. I will also add that I'm grateful Autohaus provides BMW loaners as its convenient and I'm in a BMW still! Thank you Chris and Autohaus BMW. More

Best service I have had living in St. Louis 46 years Very nice car runs great and looks better after they cleaned. Autohaus provided service they way it should be provided, much better than a number of Very nice car runs great and looks better after they cleaned. Autohaus provided service they way it should be provided, much better than a number of poor experience I have had with dealerships close to my house in chesterfield. I just wish they were closer. More

Top Notch Service Center I can't say enough good things about my experiences with the service center at Autohaus! From the ease of making an appointment; the friendly greetin I can't say enough good things about my experiences with the service center at Autohaus! From the ease of making an appointment; the friendly greeting when I pull up; as well as the quick check in process to get me back on the road with a loaner car. It's all top notch. Mike Crader kept me informed on the status of the work completed. I am definitely a customer for life. More

Awesome service! BMW service is the best! Plus, I love my X3. BMW makes life easy for the professional who's on the move, you drop off your car, they call when it's BMW service is the best! Plus, I love my X3. BMW makes life easy for the professional who's on the move, you drop off your car, they call when it's done and then you drive in their heated garage and pick it up. Not headaches or waiting in line. Patti Kupfer was my service advisor, she could NOT have been a nicer person and very helpful! If she didn't work for BMW...I would hire her. More

Service Center I took my car in due to warning lights appearing. Not only was that problem taken care of, but since it is approaching the end of the CPO warranty, I took my car in due to warning lights appearing. Not only was that problem taken care of, but since it is approaching the end of the CPO warranty, they looked it over carefully and took care of a couple of small oil leaks I wasn't even aware of. More

Service Center When I came to drop off my car I was welcomed by Chris Glem. Initially I was worried because my car's CPO had expired and I didn't think I would get t When I came to drop off my car I was welcomed by Chris Glem. Initially I was worried because my car's CPO had expired and I didn't think I would get the full benefits of being covered. Chris instantly set me up with a very nice loaner vehicle. Chris is extremely professional and listened to everything I said about the car. i was updated everyday about the status of my car, and the car runs better than ever. For anything related to BMW I will always go through Autohaus BMW! Thanks autohaus! More

Great service experience . I worked with Patti Kupfer again. She has really great personal service, calls all the time to keep me updated on the status of the service of my c . I worked with Patti Kupfer again. She has really great personal service, calls all the time to keep me updated on the status of the service of my car. All work was done in a timely manner and everything was fully explained to me and why we needed to do something or why we could wait to do something. More

Best Service experience i ever had Had to have some warranty work performed and I mentioned that there was a small tear starting on my driver seat. Victor Richards takes a look at it a Had to have some warranty work performed and I mentioned that there was a small tear starting on my driver seat. Victor Richards takes a look at it and I hear back later that day that BMW is going to replace the seat. Pick up the car the next day and not only is the car very clean, the new seat cover is beautiful. Dan Wirick and Victor Richards have always been the best ever to deal with and the main reason I keep coming back to Autohaus for cars and recommending them to my friends and family. More

Great service experience! I recently had car in for routine maintenance service. Our salesman knew the car was at the dealer today and made it a special point to have a small s I recently had car in for routine maintenance service. Our salesman knew the car was at the dealer today and made it a special point to have a small scratch on the door looked at and buffed out while it was there! A VERY much appreciated and unanticipated gesture! Thanks, Bob Dedert for going "above and beyond"! More

Great Service dept! Chris Clem is the absolute best service representative for all of our automotive needs! I greatly appreciate the personal service and care given to m Chris Clem is the absolute best service representative for all of our automotive needs! I greatly appreciate the personal service and care given to my auto at every visit to this dealership. Congratulations on being the best dealership in St. Louis! More