2,218 Reviews of Autohaus BMW - Service Center
Autohaus service center is Awesome. Linda Schaefer is knowledgeable, professional, friendly, and knows her BMW's. She always makes sure my car gets the service it needs and not that whi Linda Schaefer is knowledgeable, professional, friendly, and knows her BMW's. She always makes sure my car gets the service it needs and not that which it doesn't need! I have been through many, many BMW's and Autohaus has been my go to service center all the years. More
Awesome personel From the time I arrived the quality of service was impeccable. I only wished I had purchased my vehicle from here. Maybe, I would have received better From the time I arrived the quality of service was impeccable. I only wished I had purchased my vehicle from here. Maybe, I would have received better performance with my car. More
Professional, courtious, time-sensitive Service writer, Chris Clem, has been a joy to deal with ever since I purchased my vehicle. His level of professionalism, courteousness, sensitivity to Service writer, Chris Clem, has been a joy to deal with ever since I purchased my vehicle. His level of professionalism, courteousness, sensitivity to my time constraints, and willingness to work with me to get things done and done properly has been outstanding. He always delivers on timelines, cost, and keeps me informed on any potential deviations. I have always requested Chris for all my service needs and have never been disappointed. More
Fast Service! My car was repaired in less than 24 hours-I was given a beautiful loaner and my service was outstanding! Ethan was very helpful in explaining the pro My car was repaired in less than 24 hours-I was given a beautiful loaner and my service was outstanding! Ethan was very helpful in explaining the problem!. More
Professional and accommodating. Went in for a new tire on my lease and they not only took care of the tire at a great price but took care of many other things for free. I received a Went in for a new tire on my lease and they not only took care of the tire at a great price but took care of many other things for free. I received a loner car while in the shop. Overall the service was top notch. Bob and Dan give amazing customer service! More
Quality Service Dan Wirick is top notch - thorough, professional, and above all, personable. I like the idea that he knows me, knows my Z4, and keeps me informed! A t Dan Wirick is top notch - thorough, professional, and above all, personable. I like the idea that he knows me, knows my Z4, and keeps me informed! A total professional from the word go. I'll be back because I trust Dan and his team to give me top notch service and straight answers. More
Excellent Customer Service Linda provided excellent service from the moment I entered the dealership. She was very responsive and kept us in the loop regarding the repairs. Lin Linda provided excellent service from the moment I entered the dealership. She was very responsive and kept us in the loop regarding the repairs. Linda also arranged for a rental so we would not be further inconvenienced by the repairs. I would definitely recommend Linda and the Autohaus BMW team for your service needs. More
Love Autohaus! Awesome dealership! I actually bought my car from a different dealership (which I really wasn't overly impressed with), but since Autohaus is actually Awesome dealership! I actually bought my car from a different dealership (which I really wasn't overly impressed with), but since Autohaus is actually a little closer to my house I've always taken my BMW there for maintenance and service. I have to say, this dealership has got it figured out! They're customer service is on point, they always seem to go above and beyond to make sure the customer feels taken care of. Greg took care of me on my most recent trip, man what a great guy! Can't thank you all enough for the work you do. If your sales department is even half as good as service, I definitely know where I'll be buying my cars from now on! More
Love Mike Crader!!! Love the service special where you meet the mechanic and see what needs to be done and make appointment and get 20% of!!!!!!!! Mike Crader is the best Love the service special where you meet the mechanic and see what needs to be done and make appointment and get 20% of!!!!!!!! Mike Crader is the best! Always a friendly smile. My car was very clean too- even brake dust on wheel rims mostly gone 😀 More
Service Greg was great and pleasant. Very professional . Vehicle was serviced in a timely manner .would highly recommend . The loaner car was clean and and ha Greg was great and pleasant. Very professional . Vehicle was serviced in a timely manner .would highly recommend . The loaner car was clean and and had a full tank of gas More