2,218 Reviews of Autohaus BMW - Service Center
Excellent Service Experience I had been referred and had work done at a different BMW Service Center prior to this visit. The reason for this appointment? To have the "same" ser I had been referred and had work done at a different BMW Service Center prior to this visit. The reason for this appointment? To have the "same" service performed on the same issue (grr!)...needless to say, I wasn't excited about this appointment. From the very beginning, the experience was totally different...I was welcomed upon arriving and began the check in immediately with Greg. He was knowledgeable, friendly and put me at ease about having to bring my car in again. He also reviewed my car service history (as I recently purchased my car from a previous owner) and shared what I could have performed at the same time of the visit as Service was included (Wow! Great to know!). The repair and service was performed in a day - amazing (it took 4 days at the other location) and getting a loaner vehicle was just as convenient. I will definitely come back when I need another service appointment. True 5 Star experience all the way around! More
Vehicle Inspections Ethan was very courteous and helpful, both on the phone when scheduling my appointment and at the actual appointment. My car was returned to me fresh Ethan was very courteous and helpful, both on the phone when scheduling my appointment and at the actual appointment. My car was returned to me freshly washed and vacuumed. More
Bringing in the car for service Autohaus always does a good job coordinating service, especially early in the morning at 7:00 which is very convenient. They are always ready to go a Autohaus always does a good job coordinating service, especially early in the morning at 7:00 which is very convenient. They are always ready to go and get you written up and on your way in no time. Greg Issitt is great to work with and always does a thorough job. More
Goes the extra mile!! Patti did an outstanding job of coordinating a service appointment, getting a loaner and keeping me in informed through out the process while I had a Patti did an outstanding job of coordinating a service appointment, getting a loaner and keeping me in informed through out the process while I had a business trip in the middle of it. Would highly recommend Patti to work with for service. More
Service was excellent Ethan was fantastic to work with on a couple of my recent visits to the dealership. There were no surprises on cost or service and the communication w Ethan was fantastic to work with on a couple of my recent visits to the dealership. There were no surprises on cost or service and the communication was fantastic throughout my experience. More
Quick, friendly and efficient visit Quick appointment. Patty very helpful. Loaner provided. Dropped off at 9:00 done by 12:20. Patty is very friendly and totally on the ball. Would recom Quick appointment. Patty very helpful. Loaner provided. Dropped off at 9:00 done by 12:20. Patty is very friendly and totally on the ball. Would recommend Autohaus to everyone. More
Excellent Service Greg Issitt at Autohaus BMW has been an excellent resource for our BMWs. Greg is very knowledable, efficient and supportive. I'd only seek out the Aut Greg Issitt at Autohaus BMW has been an excellent resource for our BMWs. Greg is very knowledable, efficient and supportive. I'd only seek out the Autohaus team for BMW service. Bob Appleton More
Positive and friendly experience I took my BMW X3 in for service. I was given a time which was convenient for me to meet with Mike Crader, my service representative. Mike had me sit I took my BMW X3 in for service. I was given a time which was convenient for me to meet with Mike Crader, my service representative. Mike had me sit at his desk and reviewed the recommendations for service my vehicle needed at the time. He discussed the cost of each and helped us separate out what was essential at the time and what did not need to be done right away to help with expense. The car was ready the following morning and we had it back within less than 24 hours. Mike Crader was great - he had a good sense of humor and was very friendly and helpful. Autohaus BMW has been great throughout our BMW ownership experience! More
Great Service! I thought I needed to get a new tire because of the noise my car was making, but Chris thought it might be something else- although I was pretty sure I thought I needed to get a new tire because of the noise my car was making, but Chris thought it might be something else- although I was pretty sure it was the tire. Fortunately I was wrong, and thankfully we didn't have to put an unnecessary new tire on the car. Chris and the tech team found the real issue quickly and saved me some money in the process. I always recommend Chris and the service team at Autohaus. More
Best Service Department Ever‼️ Anyone owning a BMW learns early on that excellent, knowledgeable service advisors are a must for a successful experience. Linda Schaefer is this pers Anyone owning a BMW learns early on that excellent, knowledgeable service advisors are a must for a successful experience. Linda Schaefer is this person. She consistently goes above and beyond for her clients and I trust her implicitly! Even though I am out of my warranty, Linda is my go-to-gal for everything BMW and my experinice has been much better for it! Autohaus is so fortunate to have her! More