2,218 Reviews of Autohaus BMW - Service Center
Just the Best After many years of having my cars serviced at AutoHaus, I am always amazed at the professionals in the service department. They always have the corr After many years of having my cars serviced at AutoHaus, I am always amazed at the professionals in the service department. They always have the correct answer. More
Great Experience!!! I took my car in for what was a slow leak in my right rear tire. They discovered that I had a cracked my right rear wheel. (I had hit a deep pothole a I took my car in for what was a slow leak in my right rear tire. They discovered that I had a cracked my right rear wheel. (I had hit a deep pothole a week before). As always, Mike Crader was awesome in the service that he provided. As he had to order a new wheel, I was provided with a loaner vehicle. My car was repaired and ready for me to pick up the next day. I can highly recommend both Mike and the service team at Autohaus. More
High Expectation always met Regardless the car requires another repair, ugh, these people always meet the mark. Professional and courteous, I just truly enjoy doing business here Regardless the car requires another repair, ugh, these people always meet the mark. Professional and courteous, I just truly enjoy doing business here! I can always count on Mike, Greg, everyone there to contribute to a positive experience. More
The Best I have been coming here for years and Autohaus is hands down the best. I would recommend them to anyone for sales or service. Never disappoint. I have been coming here for years and Autohaus is hands down the best. I would recommend them to anyone for sales or service. Never disappoint. More
Ethan is always a friendly face when I come in for service. So glad to see that you promote from within! He doesn't try to sell me now on repairs that ca is always a friendly face when I come in for service. So glad to see that you promote from within! He doesn't try to sell me now on repairs that can wait a little longer. I appreciate his honesty and great service. More
always satisfied The people are always so respectful and pleasant. Everyone there shows professionalism in all areas of the dealership. I love the hospitality and wi The people are always so respectful and pleasant. Everyone there shows professionalism in all areas of the dealership. I love the hospitality and will continue to have my vehicle serviced there. More
Service department I was so impressed with my service tech, Mike Crader. He was so helpful when my X5 needed repair and I was "just" out of warranty. He went to bat for I was so impressed with my service tech, Mike Crader. He was so helpful when my X5 needed repair and I was "just" out of warranty. He went to bat for me to try to get me some assistance on a very expensive repair. I am always able to get a loaner and the work was always done in a timely manner. I have no complaints about Autohaus BMW in St. Louis. They are the best! More
Impeccable service Autohaus BMW gives exceptional service. The facility is clean and well-organized. Ethan was my service advisor and he was extremely friendly, knowle Autohaus BMW gives exceptional service. The facility is clean and well-organized. Ethan was my service advisor and he was extremely friendly, knowledgeable and helpful. He kept in touch with me to let me know what was going on with my X3. I liked that he'd call and leave detailed messages so that I could call him back when I was free. He was never pushy and he truly knows the ins and outs of BMWs. My car looks awesome (had it serviced and detailed) and it's driving well! I'm extremely happy with the experience I had and will go back to Autohaus to keep my car running well. More
Great Customer Support with Greg Issitt I recently went into the BMW Autohaus store to replace my wiper blades for my 2011 5 series. Long story made short the process to replace seemed to be I recently went into the BMW Autohaus store to replace my wiper blades for my 2011 5 series. Long story made short the process to replace seemed to be easy from the owners manual and from the BMW corporate site. I even went onto YouTube to get my blades into the vertical position to replace but I just could not get the car to cooperate. Very frustrating. I drove in during my lunch hour and asked Greg for advice. He could have easily not gone the extra yard to help but instead he did! He not only diagnosed and investigated the problem, he actually helped me replace the inserts right at his desk. He was the total professional, never got frustrated with me or upset and made me feel appreciated as a BMW costumer. Yes something small things can go a long way. Thank you Greg for the awesome customer support! More
Thanks Greg! As always, Greg Issit was completely professional, help[ful and knowledgeable when I took my vehicle to Autohaus. He got me in quickly and provided ex As always, Greg Issit was completely professional, help[ful and knowledgeable when I took my vehicle to Autohaus. He got me in quickly and provided excellent service, and always with a smile. Thanks Greg! More