Autohaus BMW - Service Center

Quick and great service We had a broken window and Patti got us in quickly, in a loaner, and on our way. Quick service repair and a nice coupon! We had a broken window and Patti got us in quickly, in a loaner, and on our way. Quick service repair and a nice coupon! More

Excellent service department Ethan Krysiak went above and beyond making what is normally an unfortunate experience a very good one. Considerate about my time and set me up with a Ethan Krysiak went above and beyond making what is normally an unfortunate experience a very good one. Considerate about my time and set me up with a loaner in record speed. Kept me updated on the repairs with excellent follow through. I will be using this service department for all future work. Great job Ethan! More

Service Department Excellence Patti Kupfer assisted me with getting my X3 diagnosed and repaired after it had been in another shop for 7 weeks. She was professional, kind, and on Patti Kupfer assisted me with getting my X3 diagnosed and repaired after it had been in another shop for 7 weeks. She was professional, kind, and on top of everything. She got my car right in and her service manager had the car diagnosed in less than an hour. They had the problems fixed and the car back to me in 24 hours. What a great experience it was. They were honest and told me even though my car had high miles it was worth fixing. I will be a loyal customer because of the excellent service but also because Patti took the time to really listen to our problems with the car and made sure we were taken care of every step of the way. The young man that brought me my car was also very kind and made sure my car was clean and parked close. Great service from beginning to end. More

Exceptional customer service! I have taken my BMW in for service several times and I have never had a bad experience. Outstanding customer service seems to been a normal interactio I have taken my BMW in for service several times and I have never had a bad experience. Outstanding customer service seems to been a normal interaction with Patti Kupfer. I have been in Sales/Home Furnishings for over 25 years, so I know when a person is going above and beyond what is expected of them. A personal thank you to Patti for being an example of what a professional should be. More

Fantastic as always Ethan took care of my car when I got in. I was an unexpected customer that day but he still found a way to get me in seamlessly. He is always so kind Ethan took care of my car when I got in. I was an unexpected customer that day but he still found a way to get me in seamlessly. He is always so kind and thoughtful, respecting both my time and me personally. I will always see him whenever I need to be worked on!! Thanks Ethan for EVERYTHING :) More

Exceptional Support and Service with Patti Kupfer I recently had to bring in our 5 series for a recall. I received a notice from BMW to contact my local dealer and set my appointment with Patti. From I recently had to bring in our 5 series for a recall. I received a notice from BMW to contact my local dealer and set my appointment with Patti. From the first point of contact Patti was incredible. She setup the appointment for me, had a loaner car ready to go, contacted me on the update of the repair and was poised and ready to help in anyway possible. Patti is just a terrific asset and partner for me and my 5 series. We need more Patti's in the world! She is amazing. More

Great experience as always! Chris scheduled my oil change appointment with ease. He was professional and friendly as always. I was out in about 45 minutes and enjoyed some nice c Chris scheduled my oil change appointment with ease. He was professional and friendly as always. I was out in about 45 minutes and enjoyed some nice coffee and food while I waited. The team at Autohaus is always top tier! I always appreciate the way the service team makes customer service a priority. Good job guys! More

First-class, professional service Autohaus is known for their top-notch service advisors, and I have always received exceptional service and treatment from Chris Clem in all my visits. Autohaus is known for their top-notch service advisors, and I have always received exceptional service and treatment from Chris Clem in all my visits. Every facet of the service experience is professional, smart, and efficient. Chris is sensitive to my time constraints and always takes care of me in a timely and efficient manner. I was recently involved in a minor, yet potentially serious accident to the undercarriage of my car. While drivable, I still had some fluid leakage plus other damage to the car. I left a message with Chris at night and by 7:30 the next morning he followed up with me, got my car up on the rack that afternoon, ordered my out-of-stock parts, and had me back in my vehicle by noon the next day. That was truly incredible service! More

Service Advisors Over the many years I have had Autohaus service my cars Dan, Mike & Gregg have always been very polite and helpful. Nothing is forever a new crew of s Over the many years I have had Autohaus service my cars Dan, Mike & Gregg have always been very polite and helpful. Nothing is forever a new crew of service advisors are coming and Ethan has stepped up and I appreciate his conscious effort for a seamless experience. More

Service Advisors here are the BEST!! Mike, Greg and Denny ALWAYS make my visit to Autohaus a pleasure!! They impart great service, trust and experience. I love doing business at Autohaus! Mike, Greg and Denny ALWAYS make my visit to Autohaus a pleasure!! They impart great service, trust and experience. I love doing business at Autohaus!! Thanks, guys!! :D More