2,234 Reviews of Autohaus BMW - Service Center
As always great service I needed to schedle my wiper balde replacement. E-mailed Patti and she set up an appointment. She greeted me and got right on the car examination and I needed to schedle my wiper balde replacement. E-mailed Patti and she set up an appointment. She greeted me and got right on the car examination and inoramtion at her desk. She printed put the paperwork needed and I signed. She got the car in service and my wait was minmual. Even got a was job! That's the way service should! Bob More
Efficient and Friendly Recently had a malfunctioning parking light issue. Patti got me in quickly. Had the light replaced, car washed and out in an hour. Patty always keeps Recently had a malfunctioning parking light issue. Patti got me in quickly. Had the light replaced, car washed and out in an hour. Patty always keeps me updated as to how much of my warranty is left and what needs to be done within the appropriate time frame. Great friendly and efficient service! More
Amanda and team are great! Amanda and team were very accommodating and responsive when I brought my 335xi in for unscheduled service and maintenance. The service was expedient, Amanda and team were very accommodating and responsive when I brought my 335xi in for unscheduled service and maintenance. The service was expedient, excellent and completed in far less time that expected! Thanks so much! Pamela Westbrooks-Hodge More
Excellent Service Visit w/Chris Clem My 2015 M3 needed service and Autohaus provided another great service experience. Chris Clem is an excellent service advisor. He's attentive, very k My 2015 M3 needed service and Autohaus provided another great service experience. Chris Clem is an excellent service advisor. He's attentive, very knowledgeable, and always courteous. He always follows up and makes everything hassle-free. Two other BMW dealerships are much closer to my home and work but I always choose Autohaus. More
Great service Took my car in for oil service, and the experience was perfect as usual. Even though I was working with a new service writer, Amanda, she was great a Took my car in for oil service, and the experience was perfect as usual. Even though I was working with a new service writer, Amanda, she was great and you wouldn't know she hadn't been there for years. She had everything in order when I arrived, so it was quick to drop off my car and pick up the loaner. Also, not sure who it was, but kudos to the person that washed my car while it was in the shop. I appreciated you cleaning off the road oil - I was assuming I'd have to do that myself. :) More
Direct, open, and friendly service Took my car in for routine service and Mike Crader was very open and explained additional services. The whole group there is knowledgable and helpful Took my car in for routine service and Mike Crader was very open and explained additional services. The whole group there is knowledgable and helpful. No one is better than the Autohaus service group. More
Great Experience I didn't have an appointment but my BMW needed service. I called and spoke to Ethan Krysiac who told me to come right over. When I got there Amanda Su I didn't have an appointment but my BMW needed service. I called and spoke to Ethan Krysiac who told me to come right over. When I got there Amanda Suraci helped me and I couldn't have been happier! She was professional and a pleasure to work with. I am a cudtomer for life now!! More
Service/maintenance Staff is very helpful. My appointment was made quickly and conveniently. Work was performed well, and my vehicle was returned to me clean and ready to Staff is very helpful. My appointment was made quickly and conveniently. Work was performed well, and my vehicle was returned to me clean and ready to go!! More
Happy bmw owner I brought my bmw in for service and thought I was going to have to wait at the dealership. Amanda Suraci was my service advisor and when she checked w I brought my bmw in for service and thought I was going to have to wait at the dealership. Amanda Suraci was my service advisor and when she checked what I was due for she gave me a loaner car so that I wouldn't have to spend several hours there!! I couldn't have been happier! She even had my wipers changed even though I forgot to mention that they were streaking!! In the past I had worked with Ethan who remembered me and made a point to say hi to me when I came back to pick up. More
great service on btw Linda Schaefer is the best service advisor i have ever meet, Takes care of my BMW like family. Linda thank you for all you do for me and family. Linda Schaefer is the best service advisor i have ever meet, Takes care of my BMW like family. Linda thank you for all you do for me and family. More