2,234 Reviews of Autohaus BMW - Service Center
Service at Autohaus outstanding Autohaus has serviced all my BMW's for many years and have always been first class employees and for all areas very detailed and complete. Autohaus has serviced all my BMW's for many years and have always been first class employees and for all areas very detailed and complete. More
Excellent I've worked with Linda Schaefer and Tim McNamee for several years. Linda provides exceptional customer service, working to fit my schedule, making su I've worked with Linda Schaefer and Tim McNamee for several years. Linda provides exceptional customer service, working to fit my schedule, making sure I'm happy w/ the loaner, keeping me informed at every step of process, truly going above and beyond. Tim is the best BMW technician I've ever worked with - I trust his recommendations implicitly and have always been more than satisfied with the maintenance and repair work he's done. More
routine sevice Patti is great. She really makes a trip a smooth event. Scheduling, loaner, getting in and out is fast and simple. We had to schedule three events Patti is great. She really makes a trip a smooth event. Scheduling, loaner, getting in and out is fast and simple. We had to schedule three events in one day. She was very cooperative in meeting our needs. More
Best customer service I have had anywhere. it was great. The best customer service I have anywhere . Auto or otherwise, Everyone is the best. Marilyn Gilliam is the best employee ever I have dealt with. The best customer service I have anywhere . Auto or otherwise, Everyone is the best. Marilyn Gilliam is the best employee ever I have dealt with. More
Amazing service Ethan was friendly, thorough and was able to answer all questions I had regarding the services I had provided. I would definitely recommend other peop Ethan was friendly, thorough and was able to answer all questions I had regarding the services I had provided. I would definitely recommend other people to come to this location. More
Incredible Service! The service department at Autohaus is outstanding. From the ease of making an online appointment, their quick checking in process, thorough knowledge The service department at Autohaus is outstanding. From the ease of making an online appointment, their quick checking in process, thorough knowledge of my car’s needs and honest recommendations, I wouldn’t go anywhere else! Linda is a true gem and helped tremendously when some unexpected maintenance was recently required on my vehicle. More
Amazing service as always! We received 5 star service from the initial call all the way through to the delivery of my vehicle. All work was done in the allotted time and for le We received 5 star service from the initial call all the way through to the delivery of my vehicle. All work was done in the allotted time and for less than quoted. Linda Schaeffer is a complete joy to deal with and as competent and professional as they come. We will be bringing our vehicle back if needed without hesitation!! More
Most incredible service! If you want the most incredible service experience you need to see Ethan Krysiak and Chris Clem! Very knowledge and excellent customer service! Never If you want the most incredible service experience you need to see Ethan Krysiak and Chris Clem! Very knowledge and excellent customer service! Never been treated so well by any other dealership ever! These gentlemen do everything they can for the customer. Professional and wonderful experience! More
Incredible Service I went into the service department because I was having trouble connecting my new iPhone to my 2017 X6. I was greeted by Amanda who was able to help m I went into the service department because I was having trouble connecting my new iPhone to my 2017 X6. I was greeted by Amanda who was able to help me get my phone working in a a matter I moments. She also took the time to show me a few other things about the vechile that my salesman did not bother to show me. I was even more impressed with the service because I am not local to the dealership and I did not buy the car there. Amanda was wonderful, I would highly recomend her. More
Poor Quality Control Took my vehicle to this dealership multiple times for repairs. the most recent time didn't get 5 miles from the dealership before the check engine li Took my vehicle to this dealership multiple times for repairs. the most recent time didn't get 5 miles from the dealership before the check engine light came on. When asked about performing post repair diagnostics response was "no." One service advisor reported multiple customers having to return multiple times to get repair performed correctly. perhaps more investment in training repair personnel and less advertising is in order. More