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Autohaus BMW
St. Louis, MO
3,440 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,440 reviews
March 12, 2024
Issues were not resolved. Promised call backs were not received. Very disappointed in service advisor Promised call backs were not received. Very disappointed in service advisor More
by ryan4
Employees Worked With
March 11, 2024
Great START to finish! Very cordial, considerate and caring. Will keep coming back for service! I highly recommend! Very cordial, considerate and caring. Will keep coming back for service! I highly recommend! More
by Jhunt1432
Employees Worked With
March 08, 2024
Wonderful service and technicians. Always efficient and effective. Love Autohaus and have bed. A customer for over 30 years. Always efficient and effective. Love Autohaus and have bed. A customer for over 30 years. More
by Lauravarley
Employees Worked With
March 06, 2024
Terrible customer service from the Biller/Title Clerk. They were supposed to hold my plates and front license plate mounting bracket for pickup when they came in. I received an email stating that the pl They were supposed to hold my plates and front license plate mounting bracket for pickup when they came in. I received an email stating that the plates would be mailed. I responded to the email and called Beth Ritz. She was not helpful at all. When I explained what had been previously arranged, she became angry and said she was not there during the sale. She then hung up on me. The sales and financing processes were fine but my experience with the plates was extremely negative. I would not recommend this dealer based on my experience with Beth Ritz. More
by Nick T.
March 02, 2024
Clean friendly and knowledgeable people with good overall service Especially helpful was finance and how to use new car services service Especially helpful was finance and how to use new car services More
by Regnier
March 01, 2024
Very happy with the technician and the service at Autohaus BMW. Will continue to bring my car there Autohaus BMW. Will continue to bring my car there More
by robert.burns2957
Employees Worked With
February 29, 2024
Brad was an exceptional car dealer for my purchase! He was very patient and an absolute expert when explaining all the options and features for all the makes and models at Autohaus BMW. If you want to He was very patient and an absolute expert when explaining all the options and features for all the makes and models at Autohaus BMW. If you want to purchase or lease a new car, visit Brad before moving forward. He will take care of you. More
by scottbarron
Employees Worked With
Other Employees :
Zack Forister
February 28, 2024
My experience with this dealership was amazing! I liked the Promptness of the service I like the fact that I wasn’t inconvenienced and most of all I love the video I like how my service advisor was I liked the Promptness of the service I like the fact that I wasn’t inconvenienced and most of all I love the video I like how my service advisor was always available and detailed about my experience I would definitely recommend this service to my Family and friends More
by tashiaqualls
Employees Worked With
February 28, 2024
My experience with this dealership was amazing I wasn’t inconvenienced and my service advisor Chris was awesome detailed and on point. I would definitely recommend Autohaus to my Family and Friends. inconvenienced and my service advisor Chris was awesome detailed and on point. I would definitely recommend Autohaus to my Family and Friends. More
by tashiaqualls
Employees Worked With
February 28, 2024
Awesome service! !! Thank you Mr.Todd Feuerhaken for all you do! Awesome advisers. Wish I bought my bmw 5 series here, instead of a random dealership, would have skip !! Thank you Mr.Todd Feuerhaken for all you do! Awesome advisers. Wish I bought my bmw 5 series here, instead of a random dealership, would have skip a lots of stress and time. Their cars would go first through their awesome mechanics before putting them on the lot. Lesson learned. Thanks again from their employees that greet you to their owners...... More
by Flo
