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Autohaus BMW

St. Louis, MO

4.8
3,442 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,442 reviews

July 27, 2023

everyone was very friendly and knowledgeable. they were able to address and resolve the issue in a timely manner. More

by rach9839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you!

July 27, 2023

Customer focused. Easy and fast transaction. Bob Dedert went above and beyond to make sure we were able to purchase the car before it sold. Highly recommend Autohaus. More

by BMW2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your Pre-Owned BMW purchase! We appreciate the opportunity and hope you will have many, many happy years driving your new to you BMW:)

July 25, 2023

I want to thank Chris Clem for the professional way he handle my problem with my BMW X5. He were very Professional and Personable. I went into Autohaus dealership explain the problem I was having with my More

by Sirvonue Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shy
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Chris! We appreciate you and the opportunity to serve you!

July 25, 2023

Friendly and knowledgeable. Easy to schedule. Highly recommend. Service was quick and well informed. Love Autohaus! More

by Kellelaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate you and the opportunity to serve you!

July 25, 2023

Autohaus has always provided me with excellent and timely service. They fix the issue right the first time and their customer service is awesome. More

by paulkorwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit, Paul! We appreciate you and the opportunity to serve you!

July 24, 2023

The dealership has a great service department and excellent service advisors. I think it would be great if the service advisors would volunteer the information on the service discounts instead of th More

by glenn.e.glenn28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the review and recommendation regarding your BMW Service visit, Glenn. We have reminded the Service Advisors to make sure the customers are aware of all discounts, that was a great suggestion. Thank you!

July 24, 2023

I never got to meet Zinaida in person because I was traveling. We corresponded via phone or text. Dropped it off early and picked it up after hours. But that is what is needed in today's world to ge More

by len.laskowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim McNamee a great mechanic he gets the recognition for doing the work
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

July 24, 2023

Dealership is first class from the tech shop guys, to Patty in the service writer department. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We hope each time can be the best. Thank you for choosing Autohaus!

July 24, 2023

Everyone was friendly, courteous, and knowledgeable. The facility is bright, comfortable and clean. I would definitely do business there again and I would recommend my friends go there. More

by cworkman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Markovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Terrazas
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your New BMW purchase! We appreciate the opportunity and hope you will have many, many happy years driving your new BMW:)

July 24, 2023

The service I have been receiving from Autohous BMW of Maplewood over 1 yr is 9 stars.from Chris Clem to the service technician to my new service advisor Brittany Weiss.Thank You all. Mr.Ricardo Griffin More

by Ricardogriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service, Mr. Griffin! We hope each time can be the best. Thank you for choosing Autohaus!

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