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Autohaus BMW

St. Louis, MO

4.8
3,442 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,442 reviews

August 12, 2023

SO Chris Clem was my advisor early on this guy was super great got me in great service and my 335i runs like champ,The other advisor that I had was awesome Ms.Brittany Weiss.I brought my 335i in for some w More

by Ricardogriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TECHNICIAN:David Mainini
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 12, 2023

They made the car buying process a wonderful experience and special thanks to Brandy and Joe, a truly 5 star Auto dealer More

by issaac_gibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your Pre-Owned Cadillac purchase, this kind review and recommendation! We appreciate the opportunity and hope you will have many, many happy years driving your new to you Cadillac. Thank you for choosing Autohaus!

August 11, 2023

Service was prompt Agents friendly. Good area to work while I waited ..including pods to use latop More

by mterrydt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 11, 2023

Quality of service is fine but the communication is slow and required me reaching out on more than one occasion. I had an appointment for Monday morning and the vehicle was not ready until Wednesday afterno More

by Toto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
Mar 26, 2024 -

Autohaus BMW responded

Thank you, Toto, for your review describing your BMW Service visit with us. It sounds like it could have been better. We apologize for the inconvenience and hope you will sign up for the text messaging as it is best way to communicate when your vehicle is in for service. If you would like to discuss further, please contact our Service Director, Todd Feuerhaken, at 314-727-8870. Thank you.

August 10, 2023

I continue to have the best possible relationship with Autohaus. I have recently completed a second Trade-in for a newer pre-owned BMW with Jens, had the featured explain in a detail follow-up by Larry, a More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation, Steve! In Sales and Service, we appreciate the opportunity to serve you and thank you for choosing Autohaus:)

August 09, 2023

Good service and great people! I’m a repeat customer. I have purchased used from them and treated me as if I bought new. More

by Ed Klotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 09, 2023

I continue to purchase and have service done on this my 5th new BMW purchased There More

by lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your New BMW purchase, this kind review and recommendation! We appreciate the opportunity and hope you will have many, many happy years driving your new BMW. Thank you for choosing Autohaus!

August 08, 2023

Great customer service and fast service as well. Will this recommend this location to others. More

by aliciamwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 08, 2023

Great service as always. Patti is always friendly and knowledgeable. I have been working with her for several years. More

by johnhecht1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 08, 2023

Appreciate the service departments communication and execution. It was a breeze on both the drop off and pick up. More

by kbowles767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

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