Autohaus BMW

Bob was friendly and easy to work with. He made the entire process of ordering the vehicle easy and fast, and had kept me up to date on the progress from the initial order, through manufacturing until entire process of ordering the vehicle easy and fast, and had kept me up to date on the progress from the initial order, through manufacturing until the delivery. Bob was accessible by email and phone, and very helpful during the six week long process. He gave me a good price on my trade-in and made handling the paperwork fairly easy and fast. I would definitely buy my next car from Bob. More

Working with Renard is always a great experience. We have purchased 4 cars from him at Autohaus BMW now. He is very helpful throughout the entire buying experience. He is friendly and provides a through revi purchased 4 cars from him at Autohaus BMW now. He is very helpful throughout the entire buying experience. He is friendly and provides a through review of the vehicle as well. More

After four months of dealing with a problem our 2013 BMW X3 was having at another dealer, we were referred to Autohaus BMW. That referral turned out to be the best thing since purchasing our X3. After deter X3 was having at another dealer, we were referred to Autohaus BMW. That referral turned out to be the best thing since purchasing our X3. After determining that our vehicle could not be fixed, we were then referred to Mr Bob Dedert to facilitate a Trade Assist. From beginning to the end of that process, Bob made sure that we were kept well informed of every aspect of it. His attention to detail made us know how dedicated he is to what he does and showed us through him that BMW is dedicated to the people that buy their cars. There was no question that he couldn't answer. He made us feel so comfortable about and throughout the process since it was brand new for us. Now that we are also servicing our 2008 535i at Autohaus, the overall experience of being at another dealer has truly put Autohaus above the rest. So we'd like to thank Bob Dedert for a job exceptionally well done, and everyone else that we have come to know at Autohaus BMW. Certainly a class act BMW dealership...... More

Mike is a talented service advisor with excellent product knowledge and a warm personality. He is an asset to the Autohaus organization. Customer service and service center satisfaction are the reasons I b knowledge and a warm personality. He is an asset to the Autohaus organization. Customer service and service center satisfaction are the reasons I bypass two other closer BMW dealerships to get the Autohaus experience. More

I started my Autohaus experience last year when my wife wanted an X5. I contacted the dealership and was introduced to Joe Bauer. We found the right car for her, and Joe made the entire experience easy. wanted an X5. I contacted the dealership and was introduced to Joe Bauer. We found the right car for her, and Joe made the entire experience easy. Kent, the Used Car manager, was great to work with on my trade-in, and Joe did a fine job getting Kathe and me comfortable with the performance and features of the X5. In fact, the whole process was so positive that I went back to Joe and asked him to find me a 535xi for me! He worked with me on finding the right vehicle, managed the trade-in process for me, and put me in a great new 535xi in a professional, low-key and courteous manner. Everybody always thinks they got a great deal when they buy a car, but I know that what we agreed on was right for me and accommodated my needs. I am now a big Autohaus and Joe Bauer fan! More

Joe Bauer was absolutely wonderful to work with! The car buying experience can be quite intimidating, but Joe's friendly demeanor got rid of any reservations we had about the process. My husband and I alre buying experience can be quite intimidating, but Joe's friendly demeanor got rid of any reservations we had about the process. My husband and I already had an idea of what models we were looking at but Joe was able to give us more information as well as specific inventory to help us make a decision. When we picked up the car a few days later, not only was the car sparkly clean, but Joe took the time to go over the car's gadgets, the BMW SOS system, satellite radio, and more ensuring that by the time we drove away, we were completely comfortable with the vehicle. We are thrilled with the car as well as the service we received from Joe and the other Autohaus BMW employees. We most definitely will recommend the dealership and Joe to others! More

Brett restored my faith in BMW. I worked with another dealer and the experience was horrific to say the least. Brett handled our deal perfectly, was very friendly, and overall made the experience grea dealer and the experience was horrific to say the least. Brett handled our deal perfectly, was very friendly, and overall made the experience great. Definitely work with him if you can. More

Dennis does a great job of making the customer feel important and part of the "family"....he takes time to explain everything about the car and (in my case) the lease, as well as the services provided important and part of the "family"....he takes time to explain everything about the car and (in my case) the lease, as well as the services provided by the dealership. He had my new car all prepped and ready to go. You know with Dennis, that once you are "out the door", things don't end there....he wants to maintain a relationship to ensure a solid experience as well as wants to keep you as a customer. Very positive all around. More

Tom and I have worked with Dennis for a long time. He makes things convenient for us. He listens to what we want and need and accommodates that. He is very valuable in every step of the new car buying p makes things convenient for us. He listens to what we want and need and accommodates that. He is very valuable in every step of the new car buying process! More

First did business with Bob back in 2009, was looking for a car with very specific options making the car difficult to find short of a special order. Not wanting to order and wait for the car, Bob took to t a car with very specific options making the car difficult to find short of a special order. Not wanting to order and wait for the car, Bob took to the case--successfully locating and trading for a the car within hours. This was our first indication that Bob a man who routinely goes above and beyond the standard call of duty. Fast forward to 2014, we have now bought three cars from Bob; each subsequent purchase experience has transcended the previous. Bob exhibited an easygoing, even casual demeanor while each time working incredibly hard to earn our business. During all 3 purchases Bob took every opportunity to ensure our complete satisfaction with not only the car, but the overall Autohaus experience. Not only an excellent ambassador for the brand and the dealership, Bob Dedert is just a great guy to do business with. More