Autohaus BMW

Service Advisor It is always a pleasure to work with Jenifer Burke. She is very professional and knowledgeable. She makes her customers feel appreciated, When the r It is always a pleasure to work with Jenifer Burke. She is very professional and knowledgeable. She makes her customers feel appreciated, When the repair cost are high, she finds a way to make you feel good allowing Autohaus to repair your vehicle. She is one of two service advisors I use. Linda Schafer is the other service advisor I call when I experience problems with my vehicle. Both are very prompt in returning calls. More

BMW Service Excellent service by Mike Crader as always. I enjoy having my car serviced at Autohaus by Mike. They take good care of my cars and give decent discoun Excellent service by Mike Crader as always. I enjoy having my car serviced at Autohaus by Mike. They take good care of my cars and give decent discounts. More

Exceptional Experience The Autohaus experience is second to none. Whenever I visit the dealership for service or to look at a possible purchase of a new or certified used ca The Autohaus experience is second to none. Whenever I visit the dealership for service or to look at a possible purchase of a new or certified used car, I am always greeted by everyone I meet with a warm welcome. Linda Schaeffer, my service coordinator, is always genuinely glad to see me. I never have to wait to get my car in for needed service and a loaner is provided when the work exceeds a few hours. Linda is very good at explaining my options and the costs involved for recommended service. Autohaus mechanics keep my car running like new. Jevon washed my car after the service and it was showroom fresh. I have also worked with Mike Crader and he is also quite helpful and professional. Rather than being a chore, having my car serviced at Autohaus is a joy. They provide a wonderful waiting room with comfortable seating, current newspapers and periodicals, delicious coffee and fresh fruit. There is also internet access and a big screen TV to watch to pass the time if you decide to wait for your car. The BMW boutique is stocked with wonderful unique offerings and the cashier is friendly and efficient. I can't say enough good things about Autohaus. I wouldn't go anywhere else for BMW autos and service. More

Service Before and After the Sale From a buying standpoint, I've been associated with Autohaus since 2009. Recently, I've agreed to purchase a new, 2014 model from the sales team. In From a buying standpoint, I've been associated with Autohaus since 2009. Recently, I've agreed to purchase a new, 2014 model from the sales team. In my search to find a new vehicle, I visited dealerships in Missouri, Illinois, Georgia, and Kentucky. Autohaus shines bright above all the other dealerships I've interacted with. On the sales side, I was treated in a friendly, professional manner and struck a very pleasing deal on the new vehicle I'm purchasing. Autohaus advertises. "You'll never pay more for the Autohaus experience." This promise was kept in every aspect and I remain thoroughly impressed with Mr. LaSane and Mr. Emerson. Top notch! More importantly, the service before and after the sale has been nothing short of outstanding. Mr. Greg Issitt has been my advisor for 5 years now and has gone above and beyond to help me keep my current vehicle in like-new condition. As a testament to the overall service provided, I recently had the air conditioning condenser in my current vehicle fail shortly after the warranty expired. The repair cost was very expensive to say the least. Mr. Issitt, Mr. Richards, and Mr. Emerson petitioned BMW on my behalf and BMW agreed to cover a large part of the repair under warranty and saved me a great deal of money during a very stressful time. This tremendous effort on their part is precisely the reason I continue to stay with Autohaus. This type of service is unmatched and the folks I work with at Autohaus are indeed the best. Thanks to all four of you!!! More

Exceptional Customer Experience "Every Time" Having service on your vehicle is inherently an inconvenient event; however, the service team at Autohaus BMW consistently makes this experience excep Having service on your vehicle is inherently an inconvenient event; however, the service team at Autohaus BMW consistently makes this experience exceptional. From the moment I arrive, I am greeted with a genuine friendliness and professionalism. Regardless if the service requirements are small or significant, the service team is first rate each and every time. I’d like to specifically commend Mike Crader for creating my most recent service appointment a truly pleasant experience. Great job! More

Roll over of old lease into new Lease In the sales department I absolutely love Renard LaSane. This is my third BMW leased from Autohaus through Renard. He is knowledgable, experienced, In the sales department I absolutely love Renard LaSane. This is my third BMW leased from Autohaus through Renard. He is knowledgable, experienced, trustworthy, kind and very patient. He guides me through the entire process and makes sure I am completely satisfied with the results. More

My new BMW 5series 550 I have bought several BMW's from this dealership and have found every experience to be exceptional. I would not consider any other dealer in purchasin I have bought several BMW's from this dealership and have found every experience to be exceptional. I would not consider any other dealer in purchasing this product. Mr. Dedert is a consummate professional in every way and puts customer satisfaction at the top of his list. He has made a major purchase enjoyable and satisfying. More

what a great service experience I bought my BMW from a different dealer so I was expecting the service experience to lack luster but wow was I wrong. from the moment I drove in the I bought my BMW from a different dealer so I was expecting the service experience to lack luster but wow was I wrong. from the moment I drove in the staff was incredible starting with the greeters to jennifer burke the adviser who was so accommodating and excellent in explaining to me what work was bring performed to my car and why. I will definitely be coming back to see her for my next service More

Impeccable Customer Service We have dealt with Bob Dedert in sales for many years. His knowledge, skills and customer service is what keeps us coming back. We have always felt We have dealt with Bob Dedert in sales for many years. His knowledge, skills and customer service is what keeps us coming back. We have always felt cautious with buying cars at dealerships. When we started doing business with Bob Dedert at Autohaus BMW, we are no longer cautious. He is very honest and will work to fit you in a vehicle that actually fits your needs and not based on a sale. Service is awesome as well. You cannot find a better service department on the entire St Louis Area! More

Always easy Autohaus always makes my service visits easy. Chris did a great job keeping me in the loop as work progressed and also found a way to save me money, s Autohaus always makes my service visits easy. Chris did a great job keeping me in the loop as work progressed and also found a way to save me money, so I'm very satisfied. More