Autohaus BMW

Joe Bauer new car sales This was my first purchase at Autohaus, though not my first BMW. My experience was topnotch all around. I hadn't expereinced Autohaus for sales when This was my first purchase at Autohaus, though not my first BMW. My experience was topnotch all around. I hadn't expereinced Autohaus for sales when I met Joe Bauer in new car sales through my Autohaus service rep, Chris Clem. I wasn't rushed, pushed or pestered while I took my time checking out other models, which I think was a few months, and asked many questions before I put my order in. Joe Bauer made purschasing my 2nd BMW 550 a positive and comfortable experience. He was patient, polite, knowledgable and friendly. I will look no other place than Autohaus for my BMW needs. More

Outstanding, personalized experience! I'm on my second BMW from Autohaus and suspect many more to come. Brett and the entire team have been simply outstanding. I appreciate the no-nonsen I'm on my second BMW from Autohaus and suspect many more to come. Brett and the entire team have been simply outstanding. I appreciate the no-nonsense approach. When I want to drive 4 different models in a row because I just can't make up my mind, it's as easy as him throwing me the keys and saying "Have Fun". Simply love it. In fact, this last purchase probably wouldn't have been a BMW, but that's all Autohaus sells……so be it. Pretty cool car too. More

Jennifer Burke is simply A-mazing! My car was stalled in the middle of rush hour traffic, and in a panic, I called Jennifer Burke who calmly walked me through the process to get my car My car was stalled in the middle of rush hour traffic, and in a panic, I called Jennifer Burke who calmly walked me through the process to get my car restarted. Jennifer stayed on the phone with me until I was able to move my car to a safe place, apologized for my troubles, and provided me the options to either have my vehicle towed or to drive it to the dealership. I opted to drive my vehicle to the dealership, and during my commute, I received two calls from Jennifer concerning my safety. Upon my arrival, Jennifer was there to greet me, she apologized again from my inconvenience, and had my loaner car waiting. During the entire process, Jennifer was prompt, patient, and professional, taking time to explain all of the details about my repairs. Jennifer was authentic and a pleasure to work with. I was totally impressed with the quality of Jennifer's customer service and with the time frame in which my repairs were completed. Jennifer Burke rocks! More

2015 4 series I've been buying vehicles from brett for many years. He is one of the main reasons I return to bmw vehicles and will continue to do so. I've been buying vehicles from brett for many years. He is one of the main reasons I return to bmw vehicles and will continue to do so. More

Excellent Service! We have used Autohaus BMW for all of our service needs in the past several years. Dan Wirick has always done an exceptional job in diagnosing and rep We have used Autohaus BMW for all of our service needs in the past several years. Dan Wirick has always done an exceptional job in diagnosing and repairing our vehicles, and at a fair price. If you need BMW Service in St. Louis, Autohaus is where to go!! More

428i Purchase The salespersons were friendly, knowledgeable, courteous and professional. Both were very helpful as I had no experience with the BMW brand and was f The salespersons were friendly, knowledgeable, courteous and professional. Both were very helpful as I had no experience with the BMW brand and was full of questions. After ninety minutes of testing driving two cars, looking at five others and searching the Midwest for a car matching my exacting tastes and standards, we found just the right car. They then helped me evaluate numerous lease and purchase options until I was comfortable with the financing approach. Their patience and professionalism helped keep the whole experience from becoming stressful, in any sense of the word. Thanks! More

Exceptional buying experience I cannot say enough about Autohaus and Joe Bauer, Joe made the entire experience of buying a new car fun and easy. He went out of his way to show me a I cannot say enough about Autohaus and Joe Bauer, Joe made the entire experience of buying a new car fun and easy. He went out of his way to show me all the options I was considering - even when that meant running across 3 lots to get them. He really worked hard to ensure I was completely happy and found the car I was wanted. Great customer service! More

Most customer oriented experience I have had buying a car Dennis and Wendy went the extra mile to make sure I was a happy customer. I bought a car that had some scratches and a door ding. I asked when I purch Dennis and Wendy went the extra mile to make sure I was a happy customer. I bought a car that had some scratches and a door ding. I asked when I purchased if they could get them out. They said sure. After I picked up the car I figured they did what they could but I was a little disappointed in how it still looked. Dennis called to make sure I was happy with my purchase. I said I wished they could have done more with the scratch and door ding. He said bring it back in and we will go over it again. Wendy had a specialist come out and go over the car. We went over the car when I go there and SHE was not happy with the outcome so she said "stay in the BMW that you have been driving for the last few days because we are going to make this car perfect!" THEY PAINTED THE CAR! Holy cow this was above and beyond. I am very happy with the outcome and I would send anyone to this dealer. What a great overall experience. More

Best Buying Experience: Autohaus & Renard LaSane Renard LaSane was so patient and responsive to my "wish list". It was my first "like new" purchase and my best buying experience ever! I was determi Renard LaSane was so patient and responsive to my "wish list". It was my first "like new" purchase and my best buying experience ever! I was determined to wait for my ideal car: color combination and features. I kissed a few frogs before we found my prince - and the frogs were very nice, just not quite "it". Renard stayed in touch over many, many months. When I test drove my car on Monday - I knew this was the one. Three days later, my dream car was in my garage. I'm sure Renard was thinking "finally!" - but he never said it. He's a most gracious man. His sales demeanor is perfect. Not too pushy but he hears you and keeps searching until he finds that just right match. Renard was patient and answered every question. He knows the BMW product line. (Rick Riccio was a dream to work with as well. One of the most pleasant debt acquisitions I've ever experienced!) Autohaus - thank you for your service orientation. I've been with a large multi-brand dealer for 21 years. I truly see the Autohaus difference thanks to Renard. I will be sharing my experience and Sales Consultant with all I come in contact with. Oh - and my X3 is an absolute a joy! More

Jen Burke -- EXCELLENT CUSTOMER SERVICE ALWAYS!! I wanted to take a moment to to say that Jennifer Burke is just an awesome Service Representative who always gives EXCELLENT customer service. Jen's I wanted to take a moment to to say that Jennifer Burke is just an awesome Service Representative who always gives EXCELLENT customer service. Jen's attitude and level of knowledge is just insurmountable. Jen always goes the extra mile and takes on any challenges graciously, patiently and always provides top notch customer service skills. I cannot ask for a better Service Representative at Autohaus and I'm so happy that Jen takes care of all my needs at BMW personally. Thank you Jen -- YOU ROCK!! :) More