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Autohaus BMW

St. Louis, MO

4.8
3,441 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,441 reviews

October 19, 2023

Great and prompt service, great amenities and a very pleasant and courteous staff. Highly recommended. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Autohaus BMW responded

Thank you, Alex, for your wonderful review! It's always a pleasure to serve customers like you, and we're glad that you enjoyed our services.

October 18, 2023

Great customer experience. Been looking for another BMW with such high customer service as I got at my previous dealer in GA and finally found it! Helpful, friendly, knowledgea More

by christiea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Autohaus BMW responded

Thanks Christiea. We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again.

October 17, 2023

It’s a pleasure visiting this dealership. I wait there for service completion because the facilities are so pleasant! More

by mcneily323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for your services. your feedback is appreciated. Please come visit us again!

October 13, 2023

Overall terrible experience. I am in the market to purchase an X5, but it won’t be at Autohaus. More

by Pmcnkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Autohaus BMW responded

We are very sorry that you feel your service experience was unsatisfactory. If you would like to discuss further so that we can learn what we should have done better for you, please contact our Service Director, Todd Feuerhaken, at 314-727-8870. Thank you.

October 12, 2023

👩‍⚕️Driven BMW for more than 30 years. Too bad Linda and Mike are gone. Customer Service not the same. The designated service rep was not in until 9:00 am for my scheduled 8:00 am appointm More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

We are very sorry that you feel your service experience was unsatisfactory. If you would like to discuss further so that we can learn what we should have done better for you, please contact our Service Director, Todd Feuerhaken, at 314-727-8870. Thank you.

October 12, 2023

The service team here always takes great care of my car and of me. Very impressed with the quality of BMW in their vehicles and the team. More

by T1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rea
Mar 26, 2024 -

Autohaus BMW responded

We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

October 11, 2023

They were fast and honest with deal. Everything was ready to go when car picked up. Would buy again from them! More

by richstacey83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your New BMW purchase! We appreciate the opportunity and hope you will have many, many happy years driving your new BMW:)

October 10, 2023

Fantastic first class dealership. Bob Dedert sales and Steve Emerson finance are both one of the BEST in the Industry. I would highly recommend More

by Davidralender
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Autohaus BMW responded

David, Bob Dedert and Steve Emerson who provided service will love to read the kind words you left about their service! Thank you for the feedback and we hope you visit us again!

October 10, 2023

They did everything I requested and did not pressure me into additional services. It did take about 25 minutes longer than I expected. More

by Fastlanesimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your kind words! We're glad you're happy with our services.

October 10, 2023

Roshan and the whole service team are truly excellent! Sandro DeCola is also beyond exceptional in sales. I highly recommend BMW Autohaus! Thank you, Michael Katz More

by michaelhkatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roshan D’SOUZA, Sandro DeCola
Mar 26, 2024 -

Autohaus BMW responded

We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

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