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Autohaus BMW
St. Louis, MO
3,441 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,441 reviews
December 13, 2023
Service has been horrible and takes a week to change tires and do an oil change. Even with a pre-scheduled appointment. tires and do an oil change. Even with a pre-scheduled appointment. More
by paulham75
Employees Worked With
December 13, 2023
Brought my car in for a safety recall repair. Not only did they complete the repair, the dealership washed and vacuumed my car!! Not only did they complete the repair, the dealership washed and vacuumed my car!! More
by Cleo W
Employees Worked With
December 12, 2023
Everyone was very kind and the no pressure atmosphere made our experience easy and enjoyable. made our experience easy and enjoyable. More
by Hinkk
December 12, 2023
Very easy to work with in the service dept and offered car wash for my visit car wash for my visit More
by Arlen07
Employees Worked With
December 12, 2023
Very helpful and receptive to all needs— both sales and service personnel. They are definitely consumer oriented and it shows in their attitude to providing a good experience for their customers service personnel. They are definitely consumer oriented and it shows in their attitude to providing a good experience for their customers More
by Gjkerjr
December 12, 2023
My salesman Jens Pettermann was absolutely outstanding and Heather in finance was amazing as usual. Also, the genius instructor was great. and Heather in finance was amazing as usual. Also, the genius instructor was great. More
by djocken
December 11, 2023
Very good services every time I’m here it’s nice love it here been here few times still good service here been here few times still good service More
by Nan
Employees Worked With
December 11, 2023
Level of service for routine car maintenance has declined in recent visits. I had a routine appointment scheduled for an oil change and other minor routine work, and with no advanced notice my car was in the in recent visits. I had a routine appointment scheduled for an oil change and other minor routine work, and with no advanced notice my car was in the shop for over 24hours with no accommodations offered. When scheduling a service well in advance I expect quick turn around service, and expect to be notified if service would take longer than expected, and expect some accommodations to be made. None of this was offered. More
by ang42
Employees Worked With
December 11, 2023
Ver professional. Willing to reasonably compromise on sale price. No hard pressure. Everything was explained well. Willing to reasonably compromise on sale price. No hard pressure. Everything was explained well. More
by tfitch
December 11, 2023
Great customer service for repair under warranty - kept me abreast of what was happening and when to expect my repairs to be completed me abreast of what was happening and when to expect my repairs to be completed More
by Adkhan.stl
Employees Worked With
