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Autohaus BMW

St. Louis, MO

4.8
3,441 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,441 reviews

December 19, 2023

I scheduled an appointment and upon arrival BMW was ready for me. I was checked in quickly and smoothly and the waiting area offered a nice variety.. Brittany & Chris helped me with all my questions and I lo More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Autohaus BMW responded

Claire, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

December 19, 2023

Never a problem getting an appointment. Always greeted with a smile and ready to service you.😊 More

by Msmith3689@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the review! We are happy to be of service and look forward to the next time, take care!

December 18, 2023

Completed the work ahead of time and kept me informed. Overall very good service check More

by rickryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for service, and your feedback is appreciated. Please visit us again!

December 18, 2023

They provide great service at competitive prices. And the waiting area is comfortable with coffee, water and snacks. What else do you need / want? More

by CDOYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Autohaus BMW responded

"Thank you for your kind words! We're glad you're happy with our service/products"

December 16, 2023

Great interpersonal, listen to the customer. Does follow up very well. Come across very honest. More

by Kfentonapex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Autohaus BMW responded

We always strive to give our best to help our customers, and I'm glad that Jens exceeded your expectations.

December 16, 2023

I’m excited for my awesome deal & great service. Thanks to Brandon…. I love my new car 😊 More

by Browntawana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback.

December 16, 2023

I have only been here 4 times. Once to buy, instructions not too great, I felt very rushed. Oil changes, efficient, but they don’t automatically rotate the tires? Not sure if that More

by ceisenbarger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Autohaus BMW responded

We appreciate you sharing your experience with us and would love for you to get in touch with Autohaus BMW Service about how we can make it better next time!

December 16, 2023

Highly recommend Patty in the service department for dealing with routine maintenance of your BMW. More

by seolandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Autohaus BMW responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again in the future.

December 14, 2023

I have purchased 6 BMWs from Autohaus- they have excellent skilled mechanics that work with the service representatives. More

by Maggie P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Lindstrom
Dec 14, 2023 -

Autohaus BMW responded

We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

December 14, 2023

This is the best place in the GTA to buy BMW. Provide best service and breakdown the price of the vehicle very precisely. No hidden charges. More

by tejindermehtot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gao
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your Pre-Owned BMW purchase! We appreciate the opportunity and hope you will have many, many happy years driving your new to you BMW:)

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