Back

Autohaus BMW

St. Louis, MO

4.8
3,441 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,441 reviews

January 18, 2024

I had an incredible experience with Brandon who helped me in sales and with Heather that helped me in finance. I was really impressed with the first class service. More

by Tracy.Stickney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Autohaus BMW responded

Thanks Tracy for the 5 - star review! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to be of service in the future.

January 17, 2024

I had an outstanding experience. Jens was my sales representative. He was polite, efficient, honest , informative. The dealership is beautiful and everyone there was welcoming , help More

by Skyesox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Autohaus BMW responded

Thank you so much for the 5 - star review! We're delighted to know that Jens exceeded your expectations. We strive to be as prompt and accommodating as possible, and our team is one of the best! Thank you for choosing Autohaus and look forward to working with you again!

January 15, 2024

The customer service was excellent. The overall environment while waiting was pleasant and very clean. We really appreciated the beverages and snacks while waiting. More

by alonzolee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Autohaus BMW responded

Thank you for the review! We are truly passionate for creating the best possible experience with us, we look forward to seeing you next time!

January 15, 2024

Chris Clem, my service advisor, was extremely helpful throughout my service. He helped me understand what was done during the service. More

by cctailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 16, 2024 -

Autohaus BMW responded

Thank you so much for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

January 13, 2024

Excellent service; brought car in for oil change and was accomplished within hour half and car was washed and cleaned before returning it to me Very satisfied More

by jimbrasfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Autohaus BMW responded

Thank you for the review! We are pleased to know about your positive experiences with us We are grateful to have such a positive staff. Thank you for choosing Autohaus BMW!

January 13, 2024

We worked with Trey recently and he did an absolutely amazing job overseeing our car’s service. His communication was great and accurate, and the timing estimate was on the money. We would love to work w More

by Frankwilliamburnsiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Trey impressed you in this way. We are lucky to have him here at Autohaus BMW. Take care and see you next time!

January 12, 2024

The day of my appointment, I had a quick attention, my advisor Trey nicely person More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. Trey is one of the best! Thank you for choosing Autohaus!

January 12, 2024

I was impressed for their level of service. I have been a customer of them for a few years and all of my family vehicles, and each time they bring their level of service up, including deliverin More

by estebanxsanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We strive to be as prompt and accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us . Thank you for choosing Autohaus BMW, we look forward to seeing you again!

January 11, 2024

Great efficient service as always. Very informative as well. Furthermore, I enjoyed the free coffee and snacks. More

by LadyTina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Autohaus BMW responded

Thank you so much for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

January 09, 2024

Friendly staff, quick service, detailed reporting with video, well equipped service area for waiting. Absolutely recommended! More

by Ramitl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us. We appreciate the great review and look forward to working with you again.

...
15
...