Back

Autohaus BMW

St. Louis, MO

4.8
3,819 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,819 reviews

June 11, 2025

Our service advisor Patti was great. She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also perfo More

by nickpash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We're delighted to hear you enjoyed Patti in our service department. Providing excellent services to our customers is one of our main goals, and your feedback motivates us to keep exceeding expectations.

June 11, 2025

I always enjoy coming to have my vehicle serviced here. I would recommend them to anyone who is in the market for a New or Preowned BMW in the area. I will be back. More

by John Morlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Autohaus BMW responded

Dear John, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

June 11, 2025

Trey was excellent and proactive. Your operation is much better better experience than Plaza BMW! More

by craftsman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Autohaus BMW responded

Thank you for taking the time to shar your feedback with us. Your input is important to us, and we're committed to making any necessary improvements. If there's anything specific you'd like to share to help us earn that fifth star, don't hesitate to let us know. Your continued support means a great deal to us.

June 09, 2025

The customer service was great. I felt well taken care of. We were in and out with our purchase. It was a great buying experience. More

by Kmaries0215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you trusting our sales department with purchasing of a new vehicle. We are thrilled that you enjoyed your experience with us. We look forward to working with you again.

June 09, 2025

Very simple process. From the initial test drive to the purchase, everything went very smooth. Everyone I encountered from the dealership was very friendly and made it a More

by kyle_wood321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Kyle, thanks for the review! We are thrilled that your experience with us went smooth. Your kind words serve as a great testament to the hard work and dedication we invest in each job. We appreciate you and would love to work with you again in the future!

June 09, 2025

Very helpful from start to finish. They were professional and very efficient in helping me. More

by jlecluyse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to be professional in every situation, and to give our customers the best experience. Thank you for choosing Autohaus BMW!

June 09, 2025

Friendly, efficient, professional. Always willing to work with my schedule regarding preference of days/time. Highly recommend More

by Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Hello Nash, you made our day with this review! We strive to deliver great services to our customers, so please give us a call whenever you need. We'll be here, ready to assist you!

June 09, 2025

Fantastic service! They were communicative throughout the process, insightful on their discovery (with videos), and offered a loaner while my car was being serviced. More

by chief0440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

June 07, 2025

AutoHaus is the best dealership in the country! We have dealt with 5 different ones in 5 states and there isn’t one better! Professional and great customer service every time. Chris Clem is amazing More

by bluesfan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Thanks so much for sharing your experience with Autohaus! Our goal is 100% satisfaction, and I'm glad Chris Clem exceeded that with you. We strive to provide all of our customers with great services. We look forward to working with you in the future.

June 06, 2025

Prompt and very friendly service feel well taken care of. Trey was great very helpful More

by pinckard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Autohaus BMW responded

Thanks for the review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

1
...