
Autofair Ford of Haverhill
Haverhill, MA
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Very good service, they went above and beyond what they needed to do! I will always go yo them for work needed on my car needed to do! I will always go yo them for work needed on my car More
The service rep, Tom Stubbs, greeted me immediately after I pulled into their garage. He was very friendly and knowledgeable when I asked in about my 4 wheel drive. I was in for an oil change and they di I pulled into their garage. He was very friendly and knowledgeable when I asked in about my 4 wheel drive. I was in for an oil change and they discovered the engine filter needed changing. Something I do not recall ever doing. The vehicle went through an inspection by a trained Ford mechanic for which I am grateful. I was able to decide after Tom came to the waiting area and explained the problem. I feel that the oil change and engine filter were reasonably priced. The waiting area with free coffee is very comfortable and clean. Thank you again Tom and the Ford dealership for treating customers right. More
This is a great dealership. I have been servicing my car here since I bought it here. I usually call Tom Stubbs and in the service department and he always makes sure to make my I have been servicing my car here since I bought it here. I usually call Tom Stubbs and in the service department and he always makes sure to make my appointments on a day that’s convenient for me. He explains what needs to be done and the prices so that I can plan as well. He treats me with respect and also gives me a heads up on other things that may need to be done in the future as too. More