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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,116 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,116 reviews

March 01, 2025

Customer service at this service department is always top notch. They are all excellent service reps but Justine is a standout! Great work by AutoFair! More

by CatJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
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Mar 03, 2025 -

Autofair Ford of Haverhill responded

Cat, we're delighted to hear that Justine and the team at AutoFair Ford of Haverhill provided top-notch service. Thank you for recognizing their efforts!

February 25, 2025

Excellent service, very experienced, every time I go there it's what out a doubt the best ford dealership I think in Massachusetts. More

by michaeltuttavilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine
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Feb 25, 2025 -

Autofair Ford of Haverhill responded

Michael, we're delighted to hear you consistently have excellent experiences at AutoFair Ford of Haverhill. Thank you for considering us the best in Massachusetts!

February 22, 2025

Outstanding service and always a Very pleasant and knowledgeable staff. Appointments are easy to make according to your schedule. More

by bunkersrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Daniel Cameron, Russell Parolisi, Kellsie Farnell
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Feb 24, 2025 -

Autofair Ford of Haverhill responded

Thank you for the fantastic feedback! We're delighted to hear that our team at AutoFair Ford of Haverhill provided outstanding service and made scheduling appointments convenient for you. We look forward to serving you again in the future!

February 21, 2025

Bill was great to work with. Very thorough with the explanation of what was going on with my car and the options I had to move forward. More

by Kayla.yameen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Crovo
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Feb 21, 2025 -

Autofair Ford of Haverhill responded

Kayla, we're delighted to hear that Bill provided you with thorough and helpful service at AutoFair Ford of Haverhill. Thank you for sharing your experience!

February 15, 2025

Service staff very pleasant, only go for inspection stickers but it’s always done in a timely manner, More

by Crispy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Report | Print
Feb 17, 2025 -

Autofair Ford of Haverhill responded

We're glad to hear that our service staff at AutoFair Ford of Haverhill is providing you with timely and pleasant experiences for your inspection stickers. Thanks for the feedback!

February 14, 2025

Marlon and I went to look at vehicles. Had Jaden help us. He listened to all of our needs. Very pleasant. The second time we came we worked with John r and manager Manny G. They were all v More

by Lorrinda jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden mercer 4 stars, john r. 5 stars and manager Manny R. 5 stars
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Feb 14, 2025 -

Autofair Ford of Haverhill responded

Lorrinda, we're delighted to hear that Jaden, John, and Manny provided such attentive service during your visits at AutoFair Ford of Haverhill! Thank you for recommending our team; we hope you're enjoying the new Jeep!

February 12, 2025

She listened to my concerns and kept me informed during the service.. The issues that were replicable were corrected More

by JimK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
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Feb 12, 2025 -

Autofair Ford of Haverhill responded

Jim, we're glad to hear that our team at AutoFair Ford of Haverhill addressed your concerns and kept you informed throughout the service. Thank you for sharing your experience with us!

February 02, 2025

Great and easy buying experience, Collin was very kind and personable throughout the buying experience and after. More

by Lee Christiansen
Recommend Dealer
Yes
Employees Worked With
Collin, Felix Gomez
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Feb 03, 2025 -

Autofair Ford of Haverhill responded

Lee, we're delighted to hear that Collin made your buying experience smooth and enjoyable at AutoFair Ford of Haverhill. Thank you for sharing this positive feedback!

February 01, 2025

They got us right in and did a great job fixing the car. Everything went very well. More

by rickbargar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Feb 03, 2025 -

Autofair Ford of Haverhill responded

Hi Rick, thanks so much for taking the time to leave AutoFair Ford of Haverhill a great review!

January 30, 2025

Quick and easy in and out, and the staff is always very friendly to deal with! More

by jenkinsshane57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom stubbs
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Jan 30, 2025 -

Autofair Ford of Haverhill responded

Thanks for choosing AutoFair Ford of Haverhill! We're so glad you can count on us to provide quick, friendly service.

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