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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,180 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,180 reviews

February 01, 2026

My vehicle was picked up at my home, taken in for oil change tire rotation etc. Had asked to check vehicle over noting a braking issue I was experiencing. My vehicle ended up needing brakes and rotors. More

by esermos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto, Chris Gagnon
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January 24, 2026

Had a good experience with Bill. He kept me informed thru the day. Went over the repairs needed, price. More

by Kcor58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Jan 26, 2026 -

Autofair Ford of Haverhill responded

We’re glad Bill kept you informed and ensured a smooth experience at AutoFair Ford of Haverhill. Thank you for the review!

January 16, 2026

Tamara was great to deal with , a very good buying experience I would highly recommend ford More

by Vemve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ercan Alparslan
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Jan 19, 2026 -

Autofair Ford of Haverhill responded

We're grateful to have you as a AutoFair Ford of Haverhill customer, Vemve. We'll be sure your high praise reaches Tamara. Thanks for the review!

January 12, 2026

Domenic was excellent, was able to accommodate me last minute. Very satisfied with the service. More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic, 5 stars
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Jan 13, 2026 -

Autofair Ford of Haverhill responded

We are so happy that our AutoFair Ford of Haverhill team delivered an excellent experience. We'll make sure your kudos reach Domenic. Thank you for your kind words!

January 12, 2026

Had the exact truck that I needed no other dealership had, they didn't ask me why I wanted this specific one just said ok here it is. Got good deal on it and Tamara is great More

by NIK H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara and Chase , Ercan Alparslan
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Jan 13, 2026 -

Autofair Ford of Haverhill responded

NIK, we're so glad Tamara and the team could help you find the perfect truck at AutoFair Ford of Haverhill. We hope to see you again down the road!

January 03, 2026

Service was very quick and Dom kept me informed about my on going repair status More

by AC125
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom
Report | Print
Jan 06, 2026 -

Autofair Ford of Haverhill responded

Here at AutoFair Ford of Haverhill, we are always thankful for positive feedback from our customers. Thank you for your kind words!

December 25, 2025

I had a safety recall on my car and tried contacting other dealers. I was told I could be seen in March by the other dealers. I contacted AutoFair in Haverhill and they were fantastic and could get More

by Dad of three
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
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Dec 26, 2025 -

Autofair Ford of Haverhill responded

We're delighted we could address your recall promptly and professionally at AutoFair Ford of Haverhill. Your satisfaction and safety are our top priorities.

December 19, 2025

My rating of 4 stars has more to do with my purchase than any service issue. Their 102 point check should cover everything on the vehicle especially when reselling a pre-owned car or truck. Their service de More

by thekirch62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
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Dec 19, 2025 -

Autofair Ford of Haverhill responded

Thank you for sharing your thoughts and feedback! We're pleased to hear you were impressed with our Service Team's speed and precision at AutoFair Ford Haverhill. Your feedback regarding the 102-point inspection will be passed along to the team. Have a wonderful day and drive safely!

December 04, 2025

Pleasant to deal with. Roberto was very polite a courteous.. The waiting area was very clean. More

by Twobouviers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Dec 04, 2025 -

Autofair Ford of Haverhill responded

Thank you for the positive feedback! We are glad to hear Roberto provided polite and courteous service. We are also happy to know the waiting area was clean at AutoFair Ford of Haverhill!

December 04, 2025

Easy to schedule appointment. Friendly service people. Xxx xxxxx xxx xxx xxx xxx xxxx xxxx More

by buelowtrudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Dec 05, 2025 -

Autofair Ford of Haverhill responded

Here at AutoFair Ford of Haverhill, we are always thankful for positive feedback from our customers. Thank you, Trudy!

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