Autobahn Volvo Cars Fort Worth
Fort Worth, TX
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Tire Issue I went to Autobahn Volvo to get my tire changed because I was riding on a spare due to a large object lunged into my left rear tire. The tire could no I went to Autobahn Volvo to get my tire changed because I was riding on a spare due to a large object lunged into my left rear tire. The tire could not be repaired because the object was too large. I'd like to mention that the spare tire for an XC90 will do the job, but the look of it on the SUV is hideous and it limits you to 50 mph. Lisa greeted me and we began looking to have the tire replaced. Unfortunately they didn't have the tire for my SUV in stock and it needed to be ordered. This was disappointing news because I couldn't take driving on the spare tire another day. I'm not sure if Lisa could see this, but she offered a loaner until she could get the correct tire for my SUV. She could have told me to come back when the tire was in. When I saw the loaner I was even more excited...a 2017 S90. That car is so impressive and it drove amazingly. When I returned to pick my SUV up, Lisa took the time to get to know me a little better as this was my first experience with Autobahn's service department. We talked about the S90 amongst other things. I must say that it's nice to continue to receive good service after you purchase a car. More
Freiendly courteous I had oil change and yearly inspection. Also a noise around my ac system. I had my ac repaired in 2014 under warranty for a noise almost the same, the I had oil change and yearly inspection. Also a noise around my ac system. I had my ac repaired in 2014 under warranty for a noise almost the same, the only thing I disagree on was a charge of $150 for a diagnostic check for the noise. More
Great Service Thanks to Michael for working my car into the schedule and taking care of it! He has become the "go to" guy for my family. Thanks to Michael for working my car into the schedule and taking care of it! He has become the "go to" guy for my family. More
Problem with Volvo on call loading Salesperson Piers kept in contact with me to be sure I got the issue resolved. The service people were efficient and very friendly. Great experienc Salesperson Piers kept in contact with me to be sure I got the issue resolved. The service people were efficient and very friendly. Great experience. More
Great service and experience It's always been a pleasant experience to visit Autobahn Volvo for service. Jeff has taken great care of me each time, given me status updates, and ex It's always been a pleasant experience to visit Autobahn Volvo for service. Jeff has taken great care of me each time, given me status updates, and explained things very well. The waiting room is comfortable and well stocked with snacks and drinks, which is nice. I usually have to schedule my visits on a Saturday, but I never dread doing so because the work is done quickly, things are explained well, the waiting room is nice and my car is nice and clean when returned. I appreciate that. More
Another great car-buying experience Gary made our purchase experience very easy and pleasant. We walked into the show room, saw the car we wanted, shook hands after about 45 minutes, and Gary made our purchase experience very easy and pleasant. We walked into the show room, saw the car we wanted, shook hands after about 45 minutes, and we were good to go. We did have to wait several hours for the finance guy - not his fault, you all were backed up - but he was pleasant as well. Love you guys. More
Great service Michael always is excellent when he explains what needs to be done and what the options are. I appreciate the fact that he is the service person every Michael always is excellent when he explains what needs to be done and what the options are. I appreciate the fact that he is the service person every time I take my car in for service. More
Super Service All the Service reps are friendly and helpful. The loaner car program is super. Car was ready when promised and I was called to inform me of this fac All the Service reps are friendly and helpful. The loaner car program is super. Car was ready when promised and I was called to inform me of this fact. More
Great service My wife had a flat tire and we were able to have it towed in and replaced with our car/tire care package we bought at closing. Well worth the investm My wife had a flat tire and we were able to have it towed in and replaced with our car/tire care package we bought at closing. Well worth the investment for sure and the service guys at Volvo were great as always. Very quick turn around. Thanks guys! More
Quick, Efficient, Professional I dropped in without an appointment to see if I could get a State inspection done. They took my car right in, had it back to me barely a half hour lat I dropped in without an appointment to see if I could get a State inspection done. They took my car right in, had it back to me barely a half hour later, and threw in a car wash. Couldn't ask for more. More