Autobahn Volvo Cars Fort Worth
Fort Worth, TX
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Service personnel and loaner program beyond expectations! I took my XC 60 in for 30,000 mile check. Before the car even went to the back, Lisa at the service desk observed that my tires were worn and my car n I took my XC 60 in for 30,000 mile check. Before the car even went to the back, Lisa at the service desk observed that my tires were worn and my car needed an alignment. I agreed to the estimate for additional work and proceeded on my errands in the convenient Volvo loaner which had been reserved for me. Shortly thereafter, I realized the work would likely not be completed the same day due to my dropping the car off late and the additional work. I called to explain that I could not pick up my car the next day due to a surgery I was going to have. She arranged for Gary to bring my car to me a few days later and pick up the loaner at my house, even though I live 30- 40 minutes away. I appreciate this service which was beyond my expectations! I also am grateful that the tires are safer for my large amount of highway driving. I was aware of my car seeming to slip a couple times in a heavy rain, and Lisa may have saved me from an accident. THANK YOU Lisa, Gary, and all Volvo service repair personnel. More
Best Fun One Could Have Buying A Car We could not have had a better experience buying a car. Piers Morfey was simply delightful. We are pretty picky people (OCD all the way), but Piers We could not have had a better experience buying a car. Piers Morfey was simply delightful. We are pretty picky people (OCD all the way), but Piers was always there with us throughout the entire process, which actually extended over a month. He was caring, patient, and seemed to be really concerned about getting us what we wanted. There was constant feedback every step of the way. When we did decide on purchasing the incredible XC90 T8, he made sure we knew everything about the car before we left the dealership, taking considerable time explaining every detail of the car. He even started our subscription with Volvo On Call and Sirius XM. Piers and Autobahn come highly recommended. We've returned time after time to buy cars from them and will do so in the future. More
Always prompt and friendly service. I needed to have my Volvo serviced and like always, service was prompt, friendly and in all a great experience. Attendant Michael Montes was very inf I needed to have my Volvo serviced and like always, service was prompt, friendly and in all a great experience. Attendant Michael Montes was very informative to all my questions I had and he explained everything in detail. He was very patient with this old guy of 88 yrs. I like everyone at Autobahn. More
Stellar Customer Service Consistently, the best customer service we have ever received at a car dealership. We never think of going any place else for service on our Volvos. Consistently, the best customer service we have ever received at a car dealership. We never think of going any place else for service on our Volvos. More
Overall Great experience! Everyone I talked to throughout the entire process was very friendly, helpful, and professional! I drove in from out of town, and they had everything Everyone I talked to throughout the entire process was very friendly, helpful, and professional! I drove in from out of town, and they had everything ready to sign and made it a super quick and easy buying process!! More
AC was running rough, Authobahn Service Dept always takes care of that every issues the car is having. I thought the AC was running rough, but it turned out to be one of t Authobahn Service Dept always takes care of that every issues the car is having. I thought the AC was running rough, but it turned out to be one of the motor mounts needed to be replaced. More
New Car Mike introduced my husband and I to our first Volvo in 2003, which was totaled this past spring. Now needing a new car, Mike introduced us to Jason an Mike introduced my husband and I to our first Volvo in 2003, which was totaled this past spring. Now needing a new car, Mike introduced us to Jason and Colten. All three have made our car buying experience a pleasure. We experienced "Great Customer Care" and left feeling totally relaxed knowing we made the right choice purchasing the S90 AWD. The car truly drives itself making our number one choice, "Volvo for Life." Thank you again, More
Excellent Service (Oil Change) I truly appreciate the service that was provided during my visit. The customer service was excellent! A print out was given to me in regards to the th I truly appreciate the service that was provided during my visit. The customer service was excellent! A print out was given to me in regards to the things that I needed to have done on the next visit. More
Great service Michael kept me informed on my car and had it ready to go when I came to retrieve it. He explained the work that was completed. The receptionist had Michael kept me informed on my car and had it ready to go when I came to retrieve it. He explained the work that was completed. The receptionist had my loaner car ready & explained new features that were different than my car. Everyone was friendly and answered all of my questions. More
See Mike in Volvo Service, Excellent Customer Care Mike will go the extra mile every time for his customers. You can trust him to I do any job above standard and return your vehicle with zero DEFECTS Mike will go the extra mile every time for his customers. You can trust him to I do any job above standard and return your vehicle with zero DEFECTS More