Autobahn Volvo Cars Fort Worth
Fort Worth, TX
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Service rep was great Service rep went out of her way to help me. Service engine light was look into promptly while I waited. She also found me a missing cargo cover. Service rep went out of her way to help me. Service engine light was look into promptly while I waited. She also found me a missing cargo cover. More
A smooth as silk, car buying experience! Having purchased 3 Volvo's from Autobahn, I reviewed the website for low milage CPO XC60 demo autos. I found two that interested us, so I made a visit Having purchased 3 Volvo's from Autobahn, I reviewed the website for low milage CPO XC60 demo autos. I found two that interested us, so I made a visit to the Certified Pre-Owned showroom. Paul Lopez greeted us as we entered the showroom. When we explained our reason for the visit, he took charge of locating both units and went to retrieve them. We decided on the second model we saw. We traded-in a 2012 XC60. The whole process of walking in the door, viewing and test driving the 2 models, closing the deal and completing the paperwork, was very smooth. We never felt pressured. That is why I like dealing with Autobahn. Paul made sure we were comfortable understanding the new features on the XC60 we bought. More
Excellent customer service Reed Bulaich made my car purchase experience stress free, plus I got a great deal. I am very satisfied with the experience and would definitely recomm Reed Bulaich made my car purchase experience stress free, plus I got a great deal. I am very satisfied with the experience and would definitely recommend it to others! More
Another great experience! Great experirnce as alway. I have been a customer since 1992. The customer service is always excellent. I always bring my cars there for service and r Great experirnce as alway. I have been a customer since 1992. The customer service is always excellent. I always bring my cars there for service and repair. I would never take them any where else. More
Great experience I am always pleased with the volvo service department. They are timely, informative, and always treat me with excellent customer service! I know that I am always pleased with the volvo service department. They are timely, informative, and always treat me with excellent customer service! I know that I can always expect a job well done!! More
1st time; Great experience Lisa was fantastic to work with. Easy in, easy out. Very professional and thorough. Loaner car handled quickly. Overall a fantastic experience. Glad Lisa was fantastic to work with. Easy in, easy out. Very professional and thorough. Loaner car handled quickly. Overall a fantastic experience. Glad we bought our Volvo from Autobahn! More
Service and tire issue As always, Autobahn Service made my regular service a treat and did it so quickly that I didn't need a loaner (which they offered--another lovely serv As always, Autobahn Service made my regular service a treat and did it so quickly that I didn't need a loaner (which they offered--another lovely service). They taught me how to turn off the tire indicator, which I hadn't known, and didn't even treat me like I was an idiot. Love this group! More
Excellent , as always! As always I received excellent customer service and was communicated with very well. I am always grateful to have such a great team to work with. As always I received excellent customer service and was communicated with very well. I am always grateful to have such a great team to work with. More
Great Dealership. Just a few minor things this time. Overall nice experience. Staff was friendly and courteous. A little disappointed that a $600 service was needed for a part that wore out at 66,000 mi Overall nice experience. Staff was friendly and courteous. A little disappointed that a $600 service was needed for a part that wore out at 66,000 miles. In addition, an engine cover part was not reattached correctly. Discovered by noise coming from engine area. We were able to snap the cover back into place ourselves and eliminate the noise. More
Service Jeff was my service man and always is. Jeff will remember you from your first visit. I always schedule the appointment prior to arrival. I have always Jeff was my service man and always is. Jeff will remember you from your first visit. I always schedule the appointment prior to arrival. I have always been out of the service dept in a timely manner. Jeff will communicate the process and any delays that may arise. EXCELLENT Employee !! More