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Autobahn Volkswagen

Fort Worth, TX

4.7
520 Reviews

2810 White Settlement Road

Fort Worth, TX

76107

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Showing 520 reviews

April 29, 2024

Worst experience ever. They sold me a lemon that spent more time in the shop than at our home. After two years and over a dozen visits to the service center, some misogyn More

by LemonBuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler/Logan
December 08, 2023

Horrible experience. Walked in ready to purchase a vehicle. Dealer offered ZERO negation or wiggle room. Left and the next day, they dropped the price of the same vehicle More

by ADAMPBOTSFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MATTHEW HISSAM
November 08, 2023

I hate writing reviews, but the horrible experience I had with this dealership needs to be put out there so nobody else goes through what I went through. If you end up purchasing a car from here, do not work More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaylen Williams
April 04, 2023

Zach took care of me this time and he was amazing! I always bring my car here and they always do a great job and are great at making you feel at home. Thank you so much for all you do! More

by jose27jmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
March 30, 2023

Brianna was great and kept me informed as they were checking my car. She clearly explained the results to me and what my options were. I waited for my car and the waiting room was neat, clean, and co More

by Karen in FtW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
March 24, 2023

Kenneth always listens to concerns, confirms his understanding, communicates throughout the process, and delivers exemplary customer service. More

by toniafishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Erasmus
March 21, 2023

Kenneth kept me informed of vehicle status. Other staff members were courteous and polite. Excellent service provided. More

by gleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
March 19, 2023

Got my car in quickly for service. Professional and courteous. Price matched a set of tires. Great experience. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
March 18, 2023

Best dealership I've ever been to for service. I never feel like they're trying to rip me off or lie to me, like all other dealerships I've dealt with have. I will continue to go to Autobahn, as More

by rams1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Piercy
March 15, 2023

Great experience and service thanks to Jesus De La Rosa. He put in the extra effort for the needed repairs on my daughter’s 2015 Passat. In July 2022, the Passat had some issues right before my daughter's More

by Coates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus De La Rosa
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