Autobahn USA Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Let me start by saying I’m not a person to write reviews or a person who likes going to dealerships but with the service that I received from Fred and staff was beyond excellent. Right from the beginning Fr or a person who likes going to dealerships but with the service that I received from Fred and staff was beyond excellent. Right from the beginning Fred was Honest and not pushy at all and the process was easy . I didn’t have to spend anytime at the dealership Fred took care of everything which was great cause we all know how your whole day can be wasted at a dealership well not here or with Fred hands down best experience I’ve had . If you’re looking for quality vehicles and top notch service I promise go there you won’t be disappointed nobody can come close to the service, quality, and pricing they have and yes I will recommend them . Thank you all for the experience and Fred thanks for making it so easy More
I highly recommend anyone to this dealer. I was searching for a SUV and after meeting Marjorie - she listened to my wants in a new vehicle. She is very professional and thorough. The proce I was searching for a SUV and after meeting Marjorie - she listened to my wants in a new vehicle. She is very professional and thorough. The process was easy and seamless. Very knowledgeable and guided me to the suv I bought. Thank you for an effortless process. Christine Berry More
Tony did a great job having the vehicles ready to test drive before I showed up. The negotiations went smoothly without having to deal with the constant back and forth with management which was the highli drive before I showed up. The negotiations went smoothly without having to deal with the constant back and forth with management which was the highlight of the transaction. More
I don’t trust the mechanic. Feel like I’m being mislead and lied to Feel like I’m being mislead and lied to More
I bought a truck , no pressure, no BS , salesman ( fred ) was a decent guy and the overall experience was pretty much stress free. was a decent guy and the overall experience was pretty much stress free. More
Anthony was my salesman, he was courteous, and very polite. He listened to my concerns and even to a critique with very open mind. He understood the amount of stress that comes with considering buying polite. He listened to my concerns and even to a critique with very open mind. He understood the amount of stress that comes with considering buying a car and was patient and thoughtful. This is not my first time to buy from.this dealership, so I requested to work with same sales manager, I requested Kyle by name, I clearly remembered him from my last purchase few years ago because I knew he is a straight shooter, honest and unlike many sales managers in other dealerships, he is very transparent, yes, believe it or not, very transparent, no games and no sales techniques. He was so honest, he could not promise that he will make some repair (was trivial but I could see it) even when he felt it might be a deal-breaker for me, he did not want to deceive me, but promised to look into the cost and accomodate my request if affordable, so I agreed to proceed with the purchase because he was transparent and I do trust him from previous purchase. He made the repair even though he did not have to. I am considering buying another car soon, and I will definitely follow this dealership's inventory looking for that car in the near future, I always prefer and recommend looking for cars that has residual manufacturers warranty and they have many of these. More
Autobahn USA sold me a damaged and defective vehicle. I purchased a 2019 BMW 330i from them and found out after the purchase that it had documented accident history. I also can't access any of the Connec I purchased a 2019 BMW 330i from them and found out after the purchase that it had documented accident history. I also can't access any of the ConnectedDrive functions that were advertised with the vehicle as it was a fleet vehicle (also not disclosed) that was never properly set-up. They use CARFAX and this vehicle didn't have a CARFAX history. Yes, I signed off on the report for the vehicle but no CARFAX history is different than a clean report. They were deceitful and took advantage of a buyer who could easily not understand that. After I filed a complaint with the Better Business Bureau, the dealership did offer to purchase the vehicle back from me but at a disrespectfully low offer. They had a chance to make this situation right but instead chose to be condescending in their responses and disrespectful in their lowball offer. Autobahn USA gives McGovern Auto Group a bad name and I would not recommend this business. More
Kevin, Marjorie & Julio were wonderful to work with. They made the car buying process simple & easy. We would definitely use this dealership again & recommend them to anyone who is in need of a new car. They made the car buying process simple & easy. We would definitely use this dealership again & recommend them to anyone who is in need of a new car. More
Worked with Marjorie & Kyle in checking out & purchasing my vehicle. They were both very personable, honest & upfront. Also no pressure. Appreciated all of that. Ray assisted with finalizing purchase paperw my vehicle. They were both very personable, honest & upfront. Also no pressure. Appreciated all of that. Ray assisted with finalizing purchase paperwork as I could not be there on a day Marjorie was there. Sue assisted with payment & was great too. Thank you all! :) More