Autobahn USA Westborough

Straight forward, customer focused I came from outside of MASS because of the selection of quality used A6s they had on the lot. To make the trip worthwhile I got connected with a sales I came from outside of MASS because of the selection of quality used A6s they had on the lot. To make the trip worthwhile I got connected with a sales manager Kyle who very quickly agreed to a price that did just that. My family went down a day later and salesman Eduardo had the car prepped and waiting for us. We did a quick test drive and back to the dealership to complete the paperwork. Everything was ad discussed and the car was in excellent condition (as were all the cars on the lot that I saw). We had to arrange a delivery the following week and they delivered the car as promised first thing in the morning. The runner was professional and courteous. What impressed me the most is that I had a minor electrical issue which my local Audi dealer could fix under warranty. I had initially reached out to Ed to let him know I had a problem. What stands out is that he followed up with me asking if it got fixed. Unfortunately it took 2 trips to the local dealership to actually fix the problem - but 1) it was under warranty and 2) that was really no fault of anybody at Autobahn. However again Ed continued to reach out and ask about the problem to make sure it was taken care of. It was a really nice personal touch that shows me he is good at his job and as many cars as he sells ... he is interested in the customer being happy. I probably would have been a lot more frustrated with this electrical issue had he brushed me off. More

They go above and beyond Ed and the team went above and beyond to help us get the car we really wanted. They worked hard to resolve some of our challenges. Unlike dealer Ed and the team went above and beyond to help us get the car we really wanted. They worked hard to resolve some of our challenges. Unlike dealerships I have dealt with in the past, I did not feel that I was being misled or pressured. Autobahn USA is a very professional and trustworthy dealership - a real class act. More

relatively speaking, a good experience. Overall a good dealership to work with. A large inventory of vehicles to choose from. Mr. Cofske was pleasant and professional. I was not happy wit Overall a good dealership to work with. A large inventory of vehicles to choose from. Mr. Cofske was pleasant and professional. I was not happy with my trade in value, at all, but we came to a compromise. More

Great service Bob is the best!! I had a great experience and was able to purchase a new car! I felt very comfortable with Bob he made everything easy and enjoyable Bob is the best!! I had a great experience and was able to purchase a new car! I felt very comfortable with Bob he made everything easy and enjoyable. More

First car purchase Matt was great to deal with. I was very nervous deciding to finally buy a new car. Matt did a very good job representing the car and describing what Matt was great to deal with. I was very nervous deciding to finally buy a new car. Matt did a very good job representing the car and describing what I would need to expect in order to complete a transaction including helping me set up my insurance. Matt even delivered the car to my home. Thank you autobahn. I would definitely use Autobahn again and recommend anyone looking for a Luxury Auto to go and see them More

Out of state buyer! I was from out of state,I saw the car I liked on line,Sent a email to the dealership they responded very quickly and I set up an appointment the next I was from out of state,I saw the car I liked on line,Sent a email to the dealership they responded very quickly and I set up an appointment the next day with Shaun internet sales very professional.showed up next day and was greeted by Ryan cox very friendly and professional and very knowledgeable.they worked with me to make the deal ive purchased many cars this experience was very smooth and professional and Paul in finance was great to work with,I would recommend this Dealership. More

Very friendly helpful staff. Very clean facility Ryan Cox was an absolute pleasure to work with. He was knowledgeable about all the vehicles and as BMW fan boy I could tell he knew what he was talkin Ryan Cox was an absolute pleasure to work with. He was knowledgeable about all the vehicles and as BMW fan boy I could tell he knew what he was talking about. It definitely felt like he was there to help me and not just score another sale. The service I received from him was far beyond what I was expecting and I would highly recommend him to anyone. More

My review Josh was great. Answered all my questions and took the time to show me features on each car. Paul Fleming was helpful during the paperwork end. Onl Josh was great. Answered all my questions and took the time to show me features on each car. Paul Fleming was helpful during the paperwork end. Only issue was waiting too long for a business manager to be freed up to finish working with me. More

A dealership that cares about customers and treats them well Ryan Cox did an excellent job in helping my wife and I buy vehicles in June 2018. He was attentive and listened closely to our vehicle needs. He the Ryan Cox did an excellent job in helping my wife and I buy vehicles in June 2018. He was attentive and listened closely to our vehicle needs. He then made excellent recommendations and we ended up buying two cars from him. He never pressured us to buy a car and was more focused on making sure that we saw cars that meet with our requirements. Ryan knew the vehicles inside and out and did a great job in teaching us to use the various features in the vehicles. There was one mechanical issue with a button in the car that Ryan arranged to take care of as quickly as possible. I felt that I was being treated with respect and understanding at all times. If you want to be treated with respect and have an excellent car-buying experience, ask for Ryan Cox at Autobahn USA in Westborough, MA. More