Autobahn USA Westborough

Great car buying experience The car dealership has a great selection of quality late model used luxury vehicles. The salesman as well as other staff were extremely pleasant and w The car dealership has a great selection of quality late model used luxury vehicles. The salesman as well as other staff were extremely pleasant and were not pushy. More

A Cut Above; My Loyalty and Repect Earned First let me say, beautiful inventory. I really could have spent the day looking at their collection of fine vehicles. As for my experience, this shou First let me say, beautiful inventory. I really could have spent the day looking at their collection of fine vehicles. As for my experience, this should be the industry standard in my opinion. I hate being sold on something. Never happened. Everyone I came in contact with treated me like a person to be helped, in contrast to a means to fill a quota. There is a difference. I can’t say enough about my Purchasing Agent Wesley ( Salesman would be degrading to his professionalism in my opinion). He was courteous, helpful, and easy to talk to. Infomative, but not pushy. The upfront Carfax report was a major factor in my decision to buy. Chris in sales was equally exemplary. The whole process felt like it took 10 minutes. And again, although I was informed of all my options, nothing was sold or pushed on me. A situation where I would normally push back and be less likely to buy something I wanted. In the end, I left with the car I wanted, with the piece of mind I wanted, for less than I should have, without a painstaking experience. Personally, will probably never go anywhere else to buy a car again. I could go on, but this already too long. Thank you to everyone at Autobahn USA that I had the pleasure to meet, and everyone behind the scenes that I did not. The perfect sales experience, beginning to end. More

A very positive experience We recently bought a BMW from Joe Dejoinville at Autobahn USA. Joe was at all times very friendly, professional, courteous, helpful, and knowledgeab We recently bought a BMW from Joe Dejoinville at Autobahn USA. Joe was at all times very friendly, professional, courteous, helpful, and knowledgeable. He spent a lot of time with us and made sure that we knew what was available and what our options were. He answered all of our many questions. Thank you! More

Very knowledgeable sales person; great buying experience No pressure sales with great personality. Willing to show me any car plus test drive. Once in the car sale person explained all features in detail. V No pressure sales with great personality. Willing to show me any car plus test drive. Once in the car sale person explained all features in detail. Very nice people to deal with. I am a car guy loving and buying many cars over the years and this was my best experience ever. More

Why I gave 5 Stars! As a former Sales Associate for a GM Dealer I am very aware of the auto buying process. I called to set up my appointment to take a look at the vehicl As a former Sales Associate for a GM Dealer I am very aware of the auto buying process. I called to set up my appointment to take a look at the vehicle I was interested in. I was pleasantly introduced by the young woman who took my call to Brandon Downer who would be my Rep. Brandon turned out to be very polite, personable and professional. Not one of those pushy sales associate. He showed me the vehicle I came to see and it was detailed to perfection. After some discussion with one of the managers, Mike Bates, we came to an agreement on the cost of the vehicle and an amount on my trade. I brought my trade in a few days later, received what we agreed upon. I spent some time with Bill Jesse, the business manager on the paperwork. Normally I would not purchase an extended warranty but with Bill's explanation and knowing that with all the new electronics, especially the engine and transmission I should not be without the coverage protection for it. If I only used it once, it would pay for itself. I later drove home that afternoon in my dream Corvette Stingray. I even commented to the GSM on his staff. The pros: None of the hassle you get at other dealerships. Every member of the staff was great to work with. I would purchase a vehicle from Autobahn again. The cons: The only bad thing I have to say is that they ran out of Hot Chocolate. Bob Brooks Happy Corvette Stingray Buyer More

Exceptional experience I cannot say enough nice things about this dealership. From start to finish our experience was phenomenal and I would highly recommend this dealership I cannot say enough nice things about this dealership. From start to finish our experience was phenomenal and I would highly recommend this dealership to anyone in the market for a luxury vehicle. Upon our arrival we were greeted promptly and aligned with our sales person Harry Wellott. He was very polite and professional and accommodate a test drive for the car we were interested in. From there we just so happened to lay eyes on another one that had just arrived before our eyes. Without hesitation Harry and Kyle Fowler accommodated us to look at the vehicle even though it wasn’t nearly ready for sale. They didn’t make us come back, as we were from out of state, they made time for us there and then and Kyle got us a potential price right away. While my wife and I were discussing with Kyle, Harry went and sat with our kids in their accomodating guest area to make sure the kids weren’t bored. Fast forward to the day we went back to buy the car, everything was ready, no hidden costs, fees, no pressure, nothing that you would expect from a dealer. While we were looking over the car, they made it there business to change the channel for our kids! I mean seriously what a great way to treat a family. Overall the process was over quick, Renel got us a great price on a warranty, and then Bob Walker delivered the car to us ON HIS DAY OFF because we couldn’t take it that day due to registration. This place is absolutely amazing and there’s so much more that I left out. More

Great Buying Experience Knowledgeable, friendly and empathetic product specialist, Bobby Cofske, provided excellent service from the first moment to the last! Support staff Knowledgeable, friendly and empathetic product specialist, Bobby Cofske, provided excellent service from the first moment to the last! Support staff to get the paperwork completed and car on the road was terrific. More

Great service and sales experience Amazing experience - Joe Dejoinville and the rest of the team have been a pleasure to do business with. no pressure - easy process and excellent serv Amazing experience - Joe Dejoinville and the rest of the team have been a pleasure to do business with. no pressure - easy process and excellent service! More

Brandon from Autobahn was outstanding Brandon was very upfront and transparent with the car buying process, led the out of state registration and kept me in the loop. He even hand washed a Brandon was very upfront and transparent with the car buying process, led the out of state registration and kept me in the loop. He even hand washed and delivered my vehicle out of state personally! I give him my full endorsement! More

Awesome experience! I just wanted to share my incredible experience at Autobahn USA. My salesman Matt Waters was incredibly knowledgeable about the Audi I was considering I just wanted to share my incredible experience at Autobahn USA. My salesman Matt Waters was incredibly knowledgeable about the Audi I was considering and the BMW I purchased. More