Autobahn USA Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Purchase of BMW Although the process took several hours, it was worth it. Bob was very patient as we test drove a few vehicles as well as walked the entire lot to fin Although the process took several hours, it was worth it. Bob was very patient as we test drove a few vehicles as well as walked the entire lot to find our dream car. The entire staff was very friendly, ensuring we were completely satisfied with our experience. We have had our BMW for 2 weeks and absolutely love it. Thank you! More
Great Sales and Finance Team I had a great experience transacting a gorgeous Audi with a Salesman named Bob Cofske ! I walked in several hours late for my appointment and he acco I had a great experience transacting a gorgeous Audi with a Salesman named Bob Cofske ! I walked in several hours late for my appointment and he accommodated my needs on a Sunday evening. A few hours later,papers for my new car were signed and I felt the price was very good compared to others cars in the market. Because the business day was closing, I returned the next day to pick my car up. Once again, I came later with only a few hours to spare and Bob expedited all the remaining admin and finance legwork in order to make sure I went home in my new car. Overall, awesome customer experience at this dealership, very nice Financial team (not intimidating or pushy) and great character and integrity from Bob in Sales. More
Great Experience Had a great experience working with Bob Walker. I bought my dream car from him. I will go back to them when I buy my next car. Had a great experience working with Bob Walker. I bought my dream car from him. I will go back to them when I buy my next car. More
Recent Purchase While I walked into the dealership a bit anxious (as this was my first solo car buying experience) I'm really happy that I was able to walk out with t While I walked into the dealership a bit anxious (as this was my first solo car buying experience) I'm really happy that I was able to walk out with the vehicle that I had my sight set on and at a cost that worked for me. Moreover, I was impressed with the quality of customer service that I received on all levels throughout the buying process...far surpassing my expectations. It was an absolute pleasure working with Alex who was personable, knowledgeable, attentive, never made me feel pressured to purchase and ensured that the vehicle was handed to me in the condition in which was promised. Additionally Renel was perhaps the best finance manager I've ever worked with as he promised transparency and delivered it and made sure that I signed an agreement that I was comfortable with and tailored to my needs. I also had a chance to speak to Kyle (one of the managers) on the day of pick up and while our interaction was brief, I truly appreciated his efforts in engaging with me to ensure that all the i's were dotted, t's crossed and that I received the car when it was promised. More
false advertisement and bait and switch This dealership uses false advertisement and bait and switch tactics to get customers into their dealership. After days of online negotiations with A This dealership uses false advertisement and bait and switch tactics to get customers into their dealership. After days of online negotiations with AutobahnnUSA we came to an agreement price of $16250 plus $495 doc fee. I went to the dealership to drive and check out the car and to see if I could sweeten the deal. Their site on two different locations stated that there was a backup camera on this car when I noticed that it didn't have one the sales manager offered to have one installed at an additional cost of $ 800 on top of the agreed price.I told them I would need to think about it and left the dealership. In less than 22 hours later I emailed the dealership and informed them I could live without the camera and asked if they would be willing to sweeten the deal because of the false information on their site. I was then informed that the price of $16250 offer was done in error and the new price was now $17500 plus doc fee but if I wanted I could have a lessor car for $16500 plus fees. This in my opinion is both false advertisement and bait and switch. More
Good service . Sales person was friendly and helpful in purchase of my vehicle. I bought Mercedes Benz GLC- 300 Provided good service and bought carat fair price Sales person was friendly and helpful in purchase of my vehicle. I bought Mercedes Benz GLC- 300 Provided good service and bought carat fair price More
Efficient and Fair! Easy to do business with! No glad handing sales talk. We found a great car at a fair price and closed the deal quickly. My wife loves the car. Thanks No glad handing sales talk. We found a great car at a fair price and closed the deal quickly. My wife loves the car. Thanks More
Very Professional, Friendly and not annoying Nicholas Latta was a straight up guy! So informative and super helpful! He helped me make my experience easy and non stressful! Highly recommend them! Nicholas Latta was a straight up guy! So informative and super helpful! He helped me make my experience easy and non stressful! Highly recommend them! More
Great Customer Service at a Great Dealership We were looking for an Acura TLX Initially found the car on CarGurus reached out to the dealership to set up an appointment and it was available. The We were looking for an Acura TLX Initially found the car on CarGurus reached out to the dealership to set up an appointment and it was available. The Car looked amazing Wesley was our sales representative he was very informative, and not pushy at all. We got a Price that i think both myself and the dealership and myself was very happy with. Paul the Finance Manager was very helpful as well, and really made us feel like we were in good hands. We will definitely be back for our next purchase! More
Agent was pleasant and attentive Excellent service by everyone. The agent made us at ease; and was very helpful. He was not pushy, but friendly and allowed time for us to make inform Excellent service by everyone. The agent made us at ease; and was very helpful. He was not pushy, but friendly and allowed time for us to make informed decision. More