Autobahn USA Westborough

Unparalleled customer service! I just bought a car from Autobahn USA after weeks of looking. The process was simply painless, which in my experience with car buying is a rarity. The I just bought a car from Autobahn USA after weeks of looking. The process was simply painless, which in my experience with car buying is a rarity. The entire team at Autobahn USA was professional and courteous, but perhaps most importantly they were straightforward. No bait-and-switches, no gimmicks, no nonsense, no smoke-and-mirrors or snake oil. I was so pleasantly surprised that I'm writing this review on their behalf. I NEVER WRITE REVIEWS! I highly recommend this dealership and I will be patronizing them again for all my service needs (as well as when it comes time to buy my next car... or my wife's). They have an amazing selection and I honestly feel like I got a great deal on my BMW as well as on my trade in. In particular I would like to thank Wesley Gopaul and Michael Bates for outstanding customer service. I never felt pressured or rushed but at the same time they were responsive and able to assist with any questions about the car or the process or paperwork. More

Excellent job The sales consultant is very helpful. The dealership is doing good job. Have quite lot of inventories to choose. The sales consult also recommended ri The sales consultant is very helpful. The dealership is doing good job. Have quite lot of inventories to choose. The sales consult also recommended right car. More

Purchase of a 2016 SQ5 went nice and smooth We worked with Brandon on a car for my wife. Although we were on vacation and couldn't see the car in person we were able to work out a deal and it al We worked with Brandon on a car for my wife. Although we were on vacation and couldn't see the car in person we were able to work out a deal and it all worked out excellent. No surprises and we were in and out in one day. More

Excellent sales person. Brandon Downer was very knowledgeable, helpful and efficient. He made the process as easy and pleasant as could be expected. He also has provided ood Brandon Downer was very knowledgeable, helpful and efficient. He made the process as easy and pleasant as could be expected. He also has provided ood followup as well. More

Positive experience Overall great, only annoyance was when picking up the vehicle had to wait over 90 min bc it wasn’t ready. Their was poor communication between ins an Overall great, only annoyance was when picking up the vehicle had to wait over 90 min bc it wasn’t ready. Their was poor communication between ins and the dealer. Whoever fault it was I was the one to suffer and wait so long. Other than that Brandon and finance guy were great! More

Best Dealership I have ever dealt with! I have never had such an amazing car buying experience at a dealership! Alex was so helpful and patient and helped me find the perfect car for my need I have never had such an amazing car buying experience at a dealership! Alex was so helpful and patient and helped me find the perfect car for my needs that was more then I was looking for! The Finance team and the management as well are exceptional and top notch! I will definitely be buying my next BMW from them in the future! Highly recommended to anyone that wants any luxury car at an amazing price with outstanding customer service! More

Fantastic experience Lrg inventory, no-nonsense sales process, friendly/knowledgeable staff, competitive pricing. Process was quick and easy. Bob Walker was great in Lrg inventory, no-nonsense sales process, friendly/knowledgeable staff, competitive pricing. Process was quick and easy. Bob Walker was great in explaining details and history of vehicle, walking through options, working with me on pricing. Drove away next day in new vehicle. More

Made an out of state internet purchase easy. Brandon made our buying experience exceptional. Purchasing a car from out of state can be very risky. Being in Florida, we didn’t have the opportuni Brandon made our buying experience exceptional. Purchasing a car from out of state can be very risky. Being in Florida, we didn’t have the opportunity to see the car in person. We had to put out trust and faith in Brandon. I can say that was the best decision we could have made . Not only did we get a competitive price for our jaguar f-pace, but the entire transaction was completed professionally and the car was delivered on time. We would consider purchasing again from both Brandon and Autobahn USA in the future. Regards, Eric E. Ponte Vedra Beach, FL More

New Vehicle Purchase Impressed with the knowledge of the salesperson (Brandon) and the fact that they could turn around the sale in one day. They were able to license & i Impressed with the knowledge of the salesperson (Brandon) and the fact that they could turn around the sale in one day. They were able to license & inspect the vehicle on premises. More