Autobahn USA Westborough

Kim was great! Very pleasant and easy going car buying experience with Kim. Would highly recommend to anyone looking for a quality car at a great prince! Thanks, Ki Very pleasant and easy going car buying experience with Kim. Would highly recommend to anyone looking for a quality car at a great prince! Thanks, Kim! More

Great cars and helpful staff This was my 2nd purchase at Autobahn USA. It took multiple visits but I was able to agree on a car for a price I was comfortable with. The staff was This was my 2nd purchase at Autobahn USA. It took multiple visits but I was able to agree on a car for a price I was comfortable with. The staff was very helpful and made the buying process easy. The salesperson I bought the car from wasn't there on the day of pickup. The other staff on-site made things go extremely smooth and were overly helpful getting me out the door in my Audi Q5. So far the vehicle has been great and I'm very happy with the purchase. More

Great Experience This Dealership was very helpful in getting my first car. When coming to this dealership speak to Kimberly, she was the most helpful in this experienc This Dealership was very helpful in getting my first car. When coming to this dealership speak to Kimberly, she was the most helpful in this experience. More

Excellent service Eric S is the best salesman around! i hated the buying process untl i encountered upon Eric S!! He made thing easy and manageable... I hated the buyi Eric S is the best salesman around! i hated the buying process untl i encountered upon Eric S!! He made thing easy and manageable... I hated the buying process but Eric made it easy and seamless and enjoyablr Eric S made the car buying process easy and efficient!!! More

Great buying experience I had $25,000 to put down and finance the rest on a luxury car, so buy a 2019 cheap version or get a 2nd hand top version. Looked up cars on car guru I had $25,000 to put down and finance the rest on a luxury car, so buy a 2019 cheap version or get a 2nd hand top version. Looked up cars on car gurus and seen at Audi A8 at Autobahn in Westborough.I went to look car had some small scratches on the hood, everything else was good , but too boxy looking. Salesman Ken H. came out showed everything on car and apologized for having a car on the lot that had scratches. Told him didn't like the boxy look and it wasn't the scratches. I took a walk around and he let me have space, which was great not having someone right on top of you trying to make a deal. Had a lot of nice cars , but nothing caught my eye. Ken gives me his card and says manager wants to come out and talk to me. Right away I'm thinking here comes the pressure sale, but to my surprise sales manager Danny H. comes out and apologizes for that car not being prepped, which I told him that I didn't call or anything I just showed up at their lot. He told me to keep checking his website and he would gladly help and I never seen any sales manager take the time to come out like that when your not even purchasing. I went home and checked their site and found a Mercedes S550 which looked beautiful, so I contacted Ken and when I got there , he showed me the original A8 with scratches already fixed {which I was surprised as I wasn't buying it, but they still fixed it} ,and went to check out the Mercedes and again no pressure as we took it for test drive. Car was flawless , now something has to go wrong as to much going in my favor as car,salesman and sales manager have been too perfect, then on to finance with Adam J, this is where everything must go wrong, but again I'm shocked as he tried all kinds of different banks and finds me a great rate. Then showed me extended warranties. I picked a Continental warranty and signed all paper work with warranty financed. The warranty covered bumper to bumper , but not the hi-tech equipment, which isn't anyone's fault as it's just what that warranty company offers so, with paper work signed already I figure nothing I can do, maybe have to go somewhere and pay for a second warranty. I call Adam figuring he won't want to redo everything and I already signed, but he said no problem. He redid all the paper work , took out the warranty I didn't like. The other thing that was surprising that this was over 3 days and the 2nd day Adam had the day off ,and that didn't stop him from calling and texting me to help me on his day off. I try to write reviews about every place I go and have to say this is my first good one for a car dealership. I love my car and all the help I received, Thank you to the great staff at AutoBahn for running a business as it should be.I also wanted to add that I drive a used Mercedes that I paid $49,000 with $124,000 original sticker price. More

Excellent Customer Service I would highly recommend Autobahn USA. I am very impressed how Sales, Service and Management work together as a team to provide excellent customer ser I would highly recommend Autobahn USA. I am very impressed how Sales, Service and Management work together as a team to provide excellent customer service which leads to a highly satisfied customer (me...). I would like to give credit to the following individuals who I worked with: Alex Montes (Sales) Erik Oslowski (Service) Fernando (Service Technician) Michael (Management) Renel (who helped me with my extended Warranty) More

Review of Service Department I recently worked with Eric and Hannah in the service department. My experience working with these two was outstanding. Hannah went above and beyond I recently worked with Eric and Hannah in the service department. My experience working with these two was outstanding. Hannah went above and beyond to keep me in the loop regarding my repairs which were completed in less than a day! Eric was also outstanding and took the time to answer all my questions and explain the repairs that were completed on my vehicle. I would highly recommend the autobahn service department. If you get the pleasure of working with Eric or Hannah you will not be disappointed. More

Service department is very good to excellent. If you happen to get Eric, you will be pleasantly surprised. He brings a great deal of value to this dealership. It makes me want to source my next If you happen to get Eric, you will be pleasantly surprised. He brings a great deal of value to this dealership. It makes me want to source my next vehicle here as well as my first. More

Highly recommend I had a couple of hiccups through the process but my salesman Camden did an amazing job explaining everything and making sure everything was good. I h I had a couple of hiccups through the process but my salesman Camden did an amazing job explaining everything and making sure everything was good. I highly recommend this dealership More