
Autobahn USA Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,358 reviews
Great customer service. Ed answered all of my questions on my first visit and then notified me when they had the exact model I was looking for in stock. The entire process was simple and Ed took care of ev on my first visit and then notified me when they had the exact model I was looking for in stock. The entire process was simple and Ed took care of everything. I have purchased cars in the past but this had to be one of the easiest experiences in purchasing a car. Would recommend. More
I just recently purchased a ex 35 from Autobahn USA in Boston and I had been looking at different cars for a while. I am new to Boston and was dreading the search for a new car. When I arrived I was amaze Boston and I had been looking at different cars for a while. I am new to Boston and was dreading the search for a new car. When I arrived I was amazed at how many selections they had and also overwhelmed, but the salesman who greater me Eduardo P was excellent . He was very nice and also very patient with me as I asked lots of questions and looked around. He was able to help me decide between which car would suit all of my needs best and also answer questions about different brands and models. Autobahn had a great selection but what really made it easy was my salesperson. Sarah More
When I was viewing Infiniti QX56 SUVs on cars.com, I kept coming across one from Autobahn USA that just seemed too good to be true. It had lower miles and a lower price than similar ones at the Infiniti dea coming across one from Autobahn USA that just seemed too good to be true. It had lower miles and a lower price than similar ones at the Infiniti dealerships (Herb Chambers and Kelly). I initially wrote that one off, telling myself that something HAD to be wrong with it. After visiting the name brand dealerships, I became frustrated at how inflexible they were on their pricing, so I mentioned the QX at Autobahn (that I never intended on buying anyway) as a bargaining chip. I needed some hand in the haggle. I simply got the eyeroll treatment and was told, “I’d stay away from those guys.” I went home and toiled over the car decision. I lost sleep over it. I wanted the car, but I wanted a deal too. I read all the online reviews about Autobahn – some guy said that he was even challenged to a fight by one of the Autobahn guys! I finally decided to call them and go see the car. I was just going to toss aside my preconceived notions of this slick dealership selling me a crappy car for too much dough. What did I have to lose, an hour or so?...maybe a tooth??? I went down and met Ed (Eduardo ). I never had any high pressure sales pitch. The finance guy (Stacey, I think that was his name) was cool too. I actually had a really pleasant experience buying my car there. I had Ed take the car to Herb Chambers Infiniti for a CPO exam (that I paid for) and Autobahn had no problem doing this for me. That gave me peace of mind, because I was still thinking that the deal was too good to be true. The service rep @ Herb Chambers knew the vehicle when I called to inform him that they were bringing it over. He said that he services all of their pre-owned Infinitis. The truck got a clean bill of health and I bought it at a wicked good price; 8 grand lower than the same model/year/mileage one at Kelly. No wonder I got the eyeroll over there. They simply can’t hang. Bottom line – I would absolutely go back there for my next car. I highly recommend these guys. I had no issues whatsoever with my purchase. They were professional and courteous. The explained everything to me, line by line. It was great. The best deal is a deal in which both sides feel like they’re getting the upper hand. This was one of those deals. I saved thousands and thousands over the other dealerships. Obviously they are making their $$$ too, but they didn’t need to bleed me dry like the other dealerships. My dad sold cars at a brand name dealership for years and he used to have this saying, “For every seat, there’s an a$$hole to sit in it.” That’s the mentality of the big dealerships. If you don’t buy it at their price, someone else will. It’s just a matter of time. My experience at Autobahn was the opposite of that. They wanted to sell the truck to me and they earned trust and my business. Now go see for yourself. What’s your time worth? More
I signed a contract to purchase a used car here (Nissan altima) last October. I also wrote a check for the full purchase price. There was a problem with one of the car windows which the garage agreed to fi altima) last October. I also wrote a check for the full purchase price. There was a problem with one of the car windows which the garage agreed to fix prior to me collecting the car. A few days later, I called Ed to see if the car was ready and he told me it would take another day or two as they were "waiting for the plates". A couple of days later, I called again to see what the delay was. Ed eventually called me back......and told me that "he was sorry but they had actually sold the car to another person" and that he had inadvertently sold me a car that had already been sold even before I walked onto the lot. I accept that mistakes happen and, believe it or not, I wasn't too annoyed by this mistake - it happens, and Ed was genuinely sorry about it. However, what really annoyed me was that the garage (respesented by the manager whose name I now cannot recall) made absolutely no effort to make up for their wrong (and perhaps even a breach of contract). At no stage did they even offer to give me a good deal on an alternate car. In my opinion, these guys do not understand the meaning of customer service......and I would definitely not recommend them. A car is a significant investment - go to a garage where you get treated with the respect that you deserve. More
We were very happy with our purchase at AutobahnUSA. They have embraced the idea that people shop online for cars. Their website is excellent and allowed us ample access to their inventory. We emailed They have embraced the idea that people shop online for cars. Their website is excellent and allowed us ample access to their inventory. We emailed back and forth with Paul, who was very friendly and prompt with responses. We verified the availability of our choice and drove up from the Cape to check it out. Kyle handled our visit and we loved the car. The price was WELL below what we had seen for even lesser equipped similar models. They gave us a reasonable trade value and we made the deal. We picked up the car the very next day and were thrilled at how efficient the transaction was. Everything was ready for us and we were driving home in our new car in no time! This shop, like others, offers extended warranties, which we declined. I wish dealers would provide you with the options prior to the close of the deal when you are put on the spot to make an $1800 decision. I would consider them more seriously if I had a chance to peruse and make an educated decision. That's with all dealerships so I hope Autobahn starts to do that. More
Thank you so much,Eduardo for making my car buying experience a memorable one! ed was very friendly and knowledgeable about the Madza cx7 that i bought and treated me very well as customer. I usually experience a memorable one! ed was very friendly and knowledgeable about the Madza cx7 that i bought and treated me very well as customer. I usually dread the whole car-buying experience but ed was very warm and congenial.I felt that he was more of a friend or neighbor than a car salesman.I believe that he really looked out for me so that we wold get the best deal. Thank you Ed for being genuine and kind and helping me to take home such a beautiful car. I really appreciated your honesty and integrity as well. You really know your business but really know how to look out for the consumer and make sure they are treated with all fairness. You are a great guy and autobahn should be a very proud to have you working for their team. More
Autobahn has the best prices we could find in the Boston area. They carry all makes of premium imported vehicles with tons of inventory, so you don't have to travel all of the city to try out different thin area. They carry all makes of premium imported vehicles with tons of inventory, so you don't have to travel all of the city to try out different things. Our representative, Ed Pereira, was amazing. He never pressured us (we took over 1 month to decide); never complained when we asked to test drive it yet again and really took excellent care of us. When he wasn't in the other staff helped out even though it wasn't their sale. When we want to puchase another car or upgrade the one we just purchased (a BMW 3 series coupe), we will do it at Autobahn! More
I purchased a 2008 Mitsubishi Lancer GTS from Autobaun. My salseman was Kyle. He helped me to get this car. I really wanted it. He held the car for me while i got the deposit. My mother coesigned for the c My salseman was Kyle. He helped me to get this car. I really wanted it. He held the car for me while i got the deposit. My mother coesigned for the car and she had a lot of annoying questions for Kyle, but he was very polite and knowledgable. I wouldnt have gotten the $3000 deposit from her if she wasnt satisfied. I got a free inspection with the purchase and they took care of registering the car for me aswell for a cheap price. I would def recommend to a freind, aslong as it was with Kyle, haha. Thanx again Kyle. More
Great cars at affordable prices. Excellent customer service. Have purchased 4 vehicles at AutobahnUSA and would recommend. I constantly get compliments on my BMW 525. service. Have purchased 4 vehicles at AutobahnUSA and would recommend. I constantly get compliments on my BMW 525. More
From the initial phone call, everyone that I dealt with was polite and professional. Each and every time I had a question or issue, it was handled warmly and with great detail. There was never a "dumb" que was polite and professional. Each and every time I had a question or issue, it was handled warmly and with great detail. There was never a "dumb" question asked and I felt like this car buying experience was the best one ever. More