Autobahn USA Dedham - Service Center

I called regarding an issue I have been having with the car since it was purchased. The transmission and the starter, I called stating the car would not start and it has been having this issue, and has nee car since it was purchased. The transmission and the starter, I called stating the car would not start and it has been having this issue, and has needed repairs almost every six months since the car was purchased regarding the same issue. The man at the service center in Norwood (whom would not give his name only stating he was the manager) stated there was nothing he could do for me. He then continued to hang up on me. I then called the auto mall itself in tears explaining my car would not start and my 6 year old son and 2 week old daughter were in the car with me in the 20 degree weather. He said to give him 5 minutes to call back and he would send a tow out to get us along with giving me a rental car. I thought great this would work, but instead he called back asking if I could get a ride home and he would send out the tow to go to norwood, I told him I didnt want my car to go to norwood again since this problem keeps reoccuring, I asked if there was another service center it could be sent to, he said no. I then asked him if he would be able to find out if my extended warrenty was still active and he told me at this point he was already sending out a tow and he felt he had gone above and beyond his service duties and would not look up the information for me. And then when my boyfriend got on the phone with him to ask him why he couldnt look it up he tried to say I had an attitude and he was not going to help me anymore. My boyfriend was sitting there the whole time and heard the whole conversation he was getting annoyed b/c I was asking him to help me and he didnt want to do anymore work. It was at this point we hung up the phone and said thank you for the help. More