Autobahn Motors - Service Center
Belmont, CA
316 Reviews of Autobahn Motors - Service Center
My Service Advisor was Joe. He was great and giving status update on the vehicle on a daily basis, the one reason why I’m deducting a star is because my car was shop for almost 2 weeks and I couldn’t g status update on the vehicle on a daily basis, the one reason why I’m deducting a star is because my car was shop for almost 2 weeks and I couldn’t get a courtesy vehicle right away. The first week I couldn’t get a courtesy vehicle because Joe said the company can not loan cars out for more than 1 to 2 days. (Which is strange because I have a BMW that had service for about 3 weeks and Peter Pan BMW gave me a vehicle with no problem. I know this is not the same company, but you think about these stuff when you purchase/lease a car). But after 7 days with no car, I really needed a courtesy vehicle to get around. After making a couple calls in 1 day, was able to speak to Jessica, who was very helpful and was able to get me courtesy vehicle right away on the same day. Which I really appreciate because Uber/Lyft can get very expensive after a couple of trips. Overall, they did a good job, so 4/5. More
Process was super easy and quick from drop-off to pick-up. Skip was super courteous, knowledgeable, professional and friendly. Will continue to use Autobahn Motors for our service needs. pick-up. Skip was super courteous, knowledgeable, professional and friendly. Will continue to use Autobahn Motors for our service needs. More
Excellent, competent service from beginning to end. Appreciated the safety precautions (hand sanitizers, masks, distancing) taken to keep staff and clients safe during this pandemic Appreciated the safety precautions (hand sanitizers, masks, distancing) taken to keep staff and clients safe during this pandemic More
The service advisor Mark was amazing and very helpful he even gave me advice to used fuel economy and performance of my car thank you so much mark even gave me advice to used fuel economy and performance of my car thank you so much mark More
Very un professional, twice I took my car for service and my experience was very bad , it’s shameful , except Rafael he is good,the rest from the receptionist to people who take your call , to crew who doesn my experience was very bad , it’s shameful , except Rafael he is good,the rest from the receptionist to people who take your call , to crew who doesn’t returned my call More
Service at Autobahn is truly first class. Very simple and fast in every interaction from arrival to departure. They are all experts and do everything nexcessary to keep your vehicle in great shape. fast in every interaction from arrival to departure. They are all experts and do everything nexcessary to keep your vehicle in great shape. More
Autobahn is so professional and a wonderful dealership. From Sales to Service, they have fantastic reps and take care of all the customer's needs. You feel very well taken care of when you are in their han From Sales to Service, they have fantastic reps and take care of all the customer's needs. You feel very well taken care of when you are in their hands. More