Autobahn Motors - Service Center

This was my 3rd time purchasing the Mercedes-Benz from this dealership. I have had an excellent working experience with this dealership, very satisfied. Hopefully more chance will be in the future. this dealership. I have had an excellent working experience with this dealership, very satisfied. Hopefully more chance will be in the future. More

I’m very disappointed in the level of service from Mercedes. I got a text message from your service department that my car is ready but I waited for 2 hours at home for a ride to get my car back Mercedes. I got a text message from your service department that my car is ready but I waited for 2 hours at home for a ride to get my car back from your dealership. No one informed me the dealership is able to drop my car off to my home. More

Pulled in on a Saturday afternoon with no reservation w/ a gash in xxR tire. My service advisor Ralph got me in immediately, processed a warrantee claim on the tire, and had me on my way in a couple hours. a gash in xxR tire. My service advisor Ralph got me in immediately, processed a warrantee claim on the tire, and had me on my way in a couple hours. He texted me updates throughout the process and offered to shuttle me home instead of waiting in the lobby. A great experience. More

5-star service from a 5-star dealer!Taking care of my 5-star service from a 5-star dealer! Taking care of my car has never been easier! Autobahn does an awesome job from drop-off to pick-up. Great commu 5-star service from a 5-star dealer! Taking care of my car has never been easier! Autobahn does an awesome job from drop-off to pick-up. Great communication and great results. More

Great service. I would recommend to speak with Skip. He was very knowledgeable and friendly. I was very satisfied and left with a smile. Thanks👍 was very knowledgeable and friendly. I was very satisfied and left with a smile. Thanks👍 More

Very easy to book appointment. Friendly service adviser. Very easy to book appointment. Friendly service adviser. Questions answered clearly and to satisfaction. Drop off and pickup is easy. Will definit Very easy to book appointment. Friendly service adviser. Questions answered clearly and to satisfaction. Drop off and pickup is easy. Will definitely go there for service again. More

Skip was terrific managing the service process. All seems great with with my car - recall fixed, repair fixed and sparkling clean when I picked it up! great with with my car - recall fixed, repair fixed and sparkling clean when I picked it up! More

Excellent service as always! Andrew the service advisor who helped me was fast, clear and communicative during the day of the service and the car was ready when promised! who helped me was fast, clear and communicative during the day of the service and the car was ready when promised! More

Good clean dealership. Prompt Service, Friendly staff. Great location off HWY 101 Scheduling was easy, Service advisor provided excellent no touch service and was very upfront on all recommended services Great location off HWY 101 Scheduling was easy, Service advisor provided excellent no touch service and was very upfront on all recommended services. No pressure to do any extra that I did not feel comfortable. More

My Service Advisor was Joe. He was great and giving status update on the vehicle on a daily basis, the one reason why I’m deducting a star is because my car was shop for almost 2 weeks and I couldn’t g status update on the vehicle on a daily basis, the one reason why I’m deducting a star is because my car was shop for almost 2 weeks and I couldn’t get a courtesy vehicle right away. The first week I couldn’t get a courtesy vehicle because Joe said the company can not loan cars out for more than 1 to 2 days. (Which is strange because I have a BMW that had service for about 3 weeks and Peter Pan BMW gave me a vehicle with no problem. I know this is not the same company, but you think about these stuff when you purchase/lease a car). But after 7 days with no car, I really needed a courtesy vehicle to get around. After making a couple calls in 1 day, was able to speak to Jessica, who was very helpful and was able to get me courtesy vehicle right away on the same day. Which I really appreciate because Uber/Lyft can get very expensive after a couple of trips. Overall, they did a good job, so 4/5. More