Autobahn Motors - Service Center
Belmont, CA
315 Reviews of Autobahn Motors - Service Center
One of the best and pleasant experience at Auto dealer service over 40 Years period is the that one Autobahn Motors Mercedes Benz in Belmont,Ca service over 40 Years period is the that one Autobahn Motors Mercedes Benz in Belmont,Ca More
Dealership is generally good. This service was ok-felt I was getting upsold tires at just 15K miles...& car wasn't ready 2 hours after I got a text that the servicing was complete-had to wait an extra 15min was getting upsold tires at just 15K miles...& car wasn't ready 2 hours after I got a text that the servicing was complete-had to wait an extra 15minutes.. I didn't get my usual service representative who is superb. Will request him in future. More
Took my Mercedes for the yearly service and as always received excellent service. They took the time to explain the different maintenance plans and made me confident that was the best one for me. Always received excellent service. They took the time to explain the different maintenance plans and made me confident that was the best one for me. Always professional and excellent service. More
Great service! Nice and good job.Nice text messages too! Great service! Nice and good job. Nice text messages too! That was very convenience. It’s too hard to put 25words. I wonder why I need to fill 25w Great service! Nice and good job. Nice text messages too! That was very convenience. It’s too hard to put 25words. I wonder why I need to fill 25wirds for revives😠😠 More
Another great customer experience at Autobahn. This was the first regular interval service for my third Autobahn car. I didn't expect this essay exam and so neglected to get everyone's proper names or the the first regular interval service for my third Autobahn car. I didn't expect this essay exam and so neglected to get everyone's proper names or the last name of my service advisor, who introduced himself as Skip and who did an outstandingly great job. Five+ stars for Skip. The remodeled Autobahn facility is still pristine, the service team members were all very courteous , friendly and informed, and the service is, as always, thorough and immaculate. More
Ralph Carrasco from AutoBahn Benz is the best advisor you can ask for. I recently visited AutoBahn after getting a tire replacement from Encino Benz service center because the new tire was leaking more air t can ask for. I recently visited AutoBahn after getting a tire replacement from Encino Benz service center because the new tire was leaking more air than before. When I came to AutoBahn to see what was wrong, a tire specialist and Ralph determined that the tire had been damaged during the replacement process and explained to me that I would definitely need another tire. Because my car has SAFEGUARD insurance, I was genuinely surprised and felt skeptical about a $90 charge incurred for the replacement. I insisted to Ralph that this charge was unfair because the damage was caused by Encino Service center but Ralph thoroughly explained to me all the steps he had taken to help resolve this issue and the reason for the insurance company’s unwillingness to approve the new replacement. After understanding the complete situation of my car’s unusual circumstances, I felt greatly indebted to Ralph and a strong sense of appreciation for him and his amiable personality. He’s truly adept in assisting and resolving complicated issues. More
The road service guy arrived in a reasonable amount of time. He was professional, courtesy, jumped my battery, started my car and offered suggestions to include returning if required. time. He was professional, courtesy, jumped my battery, started my car and offered suggestions to include returning if required. More
Joe was friendly and professional. The shop was very clean. The service was completed on time The, shuttle service was excellent. The costs were very pricey, especially the filters. clean. The service was completed on time The, shuttle service was excellent. The costs were very pricey, especially the filters. More
Great service! Kept me informed throughout the service. Love when I get my car back clean. Good COVID protocol in place in the rental and service area. Love when I get my car back clean. Good COVID protocol in place in the rental and service area. More